Capital GMC Buick Cadillac

Chad and Everett were super helpful and friendly. Thanks especially to Everett for just letting me do my own thing. Being that I used to work there and knowing the processes, I did not want the typical sal especially to Everett for just letting me do my own thing. Being that I used to work there and knowing the processes, I did not want the typical sales guy to keep bothering me and pestering me, and Everett did not. :) More

just went to check the Acadia out and somehow ended up ordering one. Terry was super super helpful without being pushy & Fred just put the bow on the pkg. Everyone we met was very friendly & so willing to ordering one. Terry was super super helpful without being pushy & Fred just put the bow on the pkg. Everyone we met was very friendly & so willing to help. From Kevin the paper man to Kayla the service girl (who just started a week ago) and a special thanks to Trevor. While Terry was at his appt, Trevor was pinch hitter and "A+" to him. Very very impressed with how efficient everyone is and the whole dealerhship runs like butter. So far we are very happy with this dealership. It was definitely worth the 3 hr drive. If this keeps up, we could start a dealer romance. And we usually don't do reviews but when you encounter superb service & personable people (which is rare these days), they should be bragged about. Tip to readers: Check them out. More

August 26, 2012 I went into Capital with the August 26, 2012 I went into Capital with the expectation of simply viewing a vehicle. They far exceeded my expectations. I came away with exactly August 26, 2012 I went into Capital with the expectation of simply viewing a vehicle. They far exceeded my expectations. I came away with exactly what I wanted and more. The entire team at Capital on Rochdale are a very personable down to earth team. They made this experience extremely easy. So a huge thank you to the entire team. You guys rock! A first time car owner Liana More

I was very pleased with the service, every one was very friendly and helpful. My new car was even delivered to my place of work Awesomeness DD friendly and helpful. My new car was even delivered to my place of work Awesomeness DD More

my family has always used Everett when buying cars. he never pressures us into buying anything, he is just SUPER helpful. Ev is a really great guy. he helped me to find a car that me and my dad both agree never pressures us into buying anything, he is just SUPER helpful. Ev is a really great guy. he helped me to find a car that me and my dad both agreed on (which isn't easy). I would definitely suggest going through Everett or Chad, they are sure to give you a great deal and ensure you leave happy! thanks for everything guys!!! More

Tom was very friendly, he came into the show room to show me the air filter and advised that it was very dirty. He told me the cost of a new filter and that it should be replaced for better gas mileage, So me the air filter and advised that it was very dirty. He told me the cost of a new filter and that it should be replaced for better gas mileage, So I agreed. Then I went over to the cash counter and Kayla Volk also approached me with a smile and greeting, she showed me which door to leave and also walked me thru the building to find my car after the service. Great experience More

I was given all the information I needed and more. Terry helped me decide on the Sierra rather than the Ford and I now that was the best decision for me. He kept me in the loop of all the hapinings of the helped me decide on the Sierra rather than the Ford and I now that was the best decision for me. He kept me in the loop of all the hapinings of the sale process. Matt was the financial guy that helped me and he was great to work with. He was very professional yet, very personable and made it feel like dealing with a friend. More

I traded my Equinox off on a truck. They quoted me a price for my trade in as well as a before tax price on the truck. The price on the Equinox was higher and the before tax price on the truck was lowe price for my trade in as well as a before tax price on the truck. The price on the Equinox was higher and the before tax price on the truck was lower. Once I got home, I kept thinking to myself that the numbers didn't jive. When I looked at my bill of sale, the numbers were quite different. I feel as though I was lied to, and that the salesman I dealt with was very difficult to deal with after the papers were signed. Had they been honest and truthful with me I would be giving them A++ ratings. Another thing I didn't appreciate was the fact that I Dealth with Mona over the phone and made arrangements for viewing. At no time did she mention that she wasn't actually a Sales Consultant but rather, worked with her soon to be husband. We arrived at the dealship, met Mona, test drove our vehicle. We went to the office to start dealing and all of a sudden her husband was sitting behind the desk. It felt like we had lost all communication we had. The tiered sales system is ridiculous. The continuous running back and forth between manager and sales consultant is very time consuming. I feel it would be better if they had a messenger system, or have that manager sitting in the room. More

Dealing with Jason was a great experience. He knew I was interested in a particular vehicle. When one came in, he held onto it for me, because he was positive I would love it. He found me my perfect vehic interested in a particular vehicle. When one came in, he held onto it for me, because he was positive I would love it. He found me my perfect vehicle. A Jeep Wrangler. He kept it tucked away for me for about a week, knowing I would fall in love with it. This was my first purchase from a dealership, so I was nervous, but Jason and the team made it go very smooth. I will be a return customer. Jason earned my loyalty. More

I usually come to capital for oil changes however the last time i had to resort to Great Canadian Oil Change due to a time issue. Bad mistake and so impersonal. I'm happy i fought the construction traffi last time i had to resort to Great Canadian Oil Change due to a time issue. Bad mistake and so impersonal. I'm happy i fought the construction traffic today to come back to Capital as Tom was awesome. Very friendly and great sense of humor. He took the time to show me the filter that was very badly cloggged as well as booked me in for some warranty work on an oil leak. As well he let me know about some other work that should be taken care of soon that i was not aware needed servicing. I will keep coming back to get oil changed done here for this kind of service. Thanks More