Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Capital Ford Winnipeg
Winnipeg, MB
1,027 Reviews
Welcome to Capital Ford Lincoln's Dealer Rater page. We're glad you've found us.
Formerly Landau Ford Lincoln, Capital Ford Lincoln is located in Winnipeg, Manitoba at 555 Empress Street – across from the CF Polo Park Mall! Come check out recently renovated dealership!
Capital Ford Lincoln offers great services and an outstanding staff. From automotive sales to automotive service and any point in between, we're offering the best that can be found in Winnipeg. There's no doubt that Capital Ford Lincoln needs to be on your list when purchasing a new vehicle or needing your current one worked on. We're proud to be named DealerRater's #1 Rated Lincoln dealer in Manitoba for 2021.
Visit us today and experience what Capital has to offer. No matter the purpose for your visit, you can always expect a fun, easy, and transparent experience from us every time.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,027 reviews
December 11, 2019
Knowledge and customer care are excellent My experience started in June 2019 with Roger Van Ryssel, who knows the Lincoln product extremely well. His easy demeanor left me feeling like I had a My experience started in June 2019 with Roger Van Ryssel, who knows the Lincoln product extremely well. His easy demeanor left me feeling like I had a nice conversation instead of a sleazy sales pitch. Once I made my decision, I was introduced to Roxanne. She also knows the product inside and out. Roxanne took her time with me, and her attention to detail to ensure I left knowing how everything worked made my new car experience a pleasure. She even helped to set up the app on my phone. After driving the vehicle for a few weeks, I reached back to ask some questions and Roxanne was ready and willing to help, even on a day off. I have only had one stop at the service desk with my new vehicle, and Rej assisted me immediately and I was on my way. I have dealt with Rej in the past and he is someone I trust to provide me advice and guidance on the servicing of my vehicles. I have had some negative experiences with dealerships in the past. This team is a gold star team in my eyes. More
by Tracey
December 03, 2019
Personalized Service Really appreciate Roxanne's product knowledge. Her assistance with technology, etc. made vehicle purchase a smooth transition. Thanks to both: Ro Really appreciate Roxanne's product knowledge. Her assistance with technology, etc. made vehicle purchase a smooth transition. Thanks to both: Roxanne and Rej .... their positive attitude & attention to detail are a great asset to Clients and 'Capital'. More
by L M F
December 03, 2019
Roxanne is very knowledgeable on Lincoln products. She is quick to assist with any questions I have! She is a great addition to the Capital Ford/Lincoln team. Thank you for all you do Roxanne! quick to assist with any questions I have! She is a great addition to the Capital Ford/Lincoln team. Thank you for all you do Roxanne! More
by Krista W
Employees Worked With
Mark Elliott, Roxanne Davies
November 29, 2019
Very good buying experience Purchased a 2 yr old MKX (CPO) from Capital. Roxanne, the Lincoln concierge, provided great walk through and vehicle personalized vehicle set-up for m Purchased a 2 yr old MKX (CPO) from Capital. Roxanne, the Lincoln concierge, provided great walk through and vehicle personalized vehicle set-up for my wife. She was friendly, knowledgeable and thorough, a great person to deal with. More
by Bmlundin
Employees Worked With
Roxanne Davies
June 14, 2019
"Nice upgrade with great service" Mark Elliott sold me an F150 back in 2016 and recently a nice 2019 upgrade. Even though one day he was away from his office he went out of his way to Mark Elliott sold me an F150 back in 2016 and recently a nice 2019 upgrade. Even though one day he was away from his office he went out of his way to respond to my queries in order to maintain contact. His level of service should be the norm for other sales people. I guess history repeats itself as Mark once again exceeded my expectations. Thank you Mark! More
by Georges
Employees Worked With
Mark Elliott, Peter Spindler, Leo Caronte
May 12, 2019
Great first experience I went into Capital Ford to look for a new vehicle to lease. A family friend John, new to Capital Ford, led me to great help with Mark. I assumed my f I went into Capital Ford to look for a new vehicle to lease. A family friend John, new to Capital Ford, led me to great help with Mark. I assumed my first new car experience was going to be stressful and leave me frustrated, but it was the opposite. Mark’s knowledge and understanding of what I wanted along with his fun personality made the experience very enjoyable. Leo handled my finances. He was easy to talk to and answered all of my questions. I look forward to my next visit! More
by Kasey
Employees Worked With
Mark Elliott, Leo Caronte
April 09, 2019
Worst experience I ever had Brought my car in for service, they had it for four hours and only did half of the items I wanted, they ended up charging me for work that was not com Brought my car in for service, they had it for four hours and only did half of the items I wanted, they ended up charging me for work that was not comply. STAY AWAY from this dealership More
by Upset customer
Employees Worked With
March 29, 2019
Service department I purchase a new Ford F-150 3 years ago from Capitol Ford. I Had issues last year and recently. The same issue with electrical power drain. Both times I purchase a new Ford F-150 3 years ago from Capitol Ford. I Had issues last year and recently. The same issue with electrical power drain. Both times, the communication was terrible. They do not call to provide updates or get discuss work required for repairs. I called and left voice mails for Charlene who never calls back. I had to keep calling to find out they had not assessed the situation over 3 days. I asked to speak to the service manager about my concerns and was told he could not be found!!! In a day and with cell phone this does not make sense. I was told I would yet again get a call back within the hour. It is 3 hours later and no call from the manager or the service department. It is Friday and have no idea on the status of my vehicle. Terrible customer service. More
by Wpg
Employees Worked With
Charlene
March 17, 2019
TRUST I took my Lincoln MKX in for an oil change and a bulb replacement in my front turn signal light to Mid-Town Ford instead of Capital Ford-Lincoln becau I took my Lincoln MKX in for an oil change and a bulb replacement in my front turn signal light to Mid-Town Ford instead of Capital Ford-Lincoln because they were closer. When I went to pay the bill, they told me they had done only the oil change and I would have to schedule another appointment for the bulb replacement because it would involve taking part of the front bumper apart. They gave me a written estimate for $150 labour plus the cost of the bulb. Since I didn't have my work schedule with me, I didn't make the appointment and promptly forgot about it (my wife drives the MKX more than I do). For the next oil change, my wife made an appointment at Capital Ford-Lincoln, so I asked her to find out about replacing the bulb there. Capital told her they could replace the bulb at the same time as the oil change and charged her $10 plus the cost of the bulb. That's not a typo- TEN DOLLARS instead of $150!! Would we go back to Mid-Town Ford for anything - NEVER! Kudos to Capital Ford-Lincoln- a dealership you can trust! More
by John G-1
Employees Worked With
February 12, 2019
Amazing crew I've been with you for 9 years! I have been dealing with Rej for 9 years - he is amazing and provide the best customer service and education about my vehicle I feel confident that my I have been dealing with Rej for 9 years - he is amazing and provide the best customer service and education about my vehicle I feel confident that my vehicle is getting the best service! More
by kpodgurnycormier
Employees Worked With
