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Capital Ford Winnipeg
Winnipeg, MB
980 Reviews
Welcome to Capital Ford Lincoln's Dealer Rater page. We're glad you've found us.
Formerly Landau Ford Lincoln, Capital Ford Lincoln is located in Winnipeg, Manitoba at 555 Empress Street – across from the CF Polo Park Mall!
Capital Ford Lincoln offers great services and an outstanding staff. From automotive sales to automotive service and any point in between, we're offering the best that can be found in Winnipeg. There's no doubt that Capital Ford Lincoln needs to be on your list when purchasing a new vehicle or needing your current one worked on. We're proud to be named DealerRater's #1 Rated Lincoln dealer in Manitoba for 2021.
Visit us today and experience what Capital has to offer. No matter the purpose for your visit, you can always expect a fun, easy, and transparent experience from us every time.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 980 reviews
February 13, 2020
Great service We were looking for a new vehicle and Steven was there to help us all the way. He was very friendly and always had a smile on his face. Keep up the go We were looking for a new vehicle and Steven was there to help us all the way. He was very friendly and always had a smile on his face. Keep up the good work Steven!! More
by Rita P.
Employees Worked With
Steven Li
Helpful February 07, 2020
Great staff Mark and Roxanne were my great help. They helped me to find the best Lincoln. They both knew Lincoln very well and showed me how to use the features. Mark and Roxanne were my great help. They helped me to find the best Lincoln. They both knew Lincoln very well and showed me how to use the features. Great people to work with on my vehicle. More
by YC Lau
Employees Worked With
Mark Elliott, Roxanne Davies
December 26, 2019
Next to no integrity. I previously had a lot of good things to say about Capital Ford. Unfortunately, that is no longer true. I purchased a 2015 Ford F-150. It was a recent I previously had a lot of good things to say about Capital Ford. Unfortunately, that is no longer true. I purchased a 2015 Ford F-150. It was a recently off-lease vehicle with 117,000km on it. Off lease, maintenance done, right? Yeah, no. My truck unexpectedly went into limp mode in another province. It had two recalls on it, so I took it to the local Ford to see what was up and deal with the recalls. Turned out my spark plugs were now 32,000km overdue for replacement. According to the service department at the local Ford dealership, they should have been replaced at 100,000 and never were. Capital Ford sold me a vehicle from their lease department without making sure that basic maintenance had been completed on time. They never bothered checking the maintenance logs before selling my vehicle. After fighting with Capital for some time, I gave them an olive branch and offered to replace the spark plugs and melted boots myself if they would pay for parts and diagnosis fee. They only agreed to send me the parts. Parts that they should have replaced before I bought the truck. DEMAND MAINTENANCE LOGS! You would think a dealer would have some integrity, but apparently Capital Ford does not. The sad part? In my automotive career (currently on apprenticeship), I worked for Walmart; they had more integrity than Capital Ford. You know there's a problem with your business model when Walmart has better integrity and is more trustworthy. What more might be wrong that I don't know about, that was supposed to be handled by Capital Ford before selling it? I had to remove the electronic throttle body and soak it with a full bottle of cleaner because it was so stuck and the build up was so bad (the whole interior including the butterfly valve was black and I had to scrub it to clean it). The used vehicle manager at Ford admitted to all of this on a recorded phone call. Always demand to see the maintenance logs and guides before buying a used vehicle; especially from Capital Ford. You can find the recording with a little digging, dealer rater won't let me post it. More
by Justin
Employees Worked With
Mark Elliott
December 11, 2019
Knowledge and customer care are excellent My experience started in June 2019 with Roger Van Ryssel, who knows the Lincoln product extremely well. His easy demeanor left me feeling like I had a My experience started in June 2019 with Roger Van Ryssel, who knows the Lincoln product extremely well. His easy demeanor left me feeling like I had a nice conversation instead of a sleazy sales pitch. Once I made my decision, I was introduced to Roxanne. She also knows the product inside and out. Roxanne took her time with me, and her attention to detail to ensure I left knowing how everything worked made my new car experience a pleasure. She even helped to set up the app on my phone. After driving the vehicle for a few weeks, I reached back to ask some questions and Roxanne was ready and willing to help, even on a day off. I have only had one stop at the service desk with my new vehicle, and Rej assisted me immediately and I was on my way. I have dealt with Rej in the past and he is someone I trust to provide me advice and guidance on the servicing of my vehicles. I have had some negative experiences with dealerships in the past. This team is a gold star team in my eyes. More
by Tracey
December 03, 2019
Personalized Service Really appreciate Roxanne's product knowledge. Her assistance with technology, etc. made vehicle purchase a smooth transition. Thanks to both: Ro Really appreciate Roxanne's product knowledge. Her assistance with technology, etc. made vehicle purchase a smooth transition. Thanks to both: Roxanne and Rej .... their positive attitude & attention to detail are a great asset to Clients and 'Capital'. More
by L M F
December 03, 2019
Roxanne is very knowledgeable on Lincoln products. She is quick to assist with any questions I have! She is a great addition to the Capital Ford/Lincoln team. Thank you for all you do Roxanne! quick to assist with any questions I have! She is a great addition to the Capital Ford/Lincoln team. Thank you for all you do Roxanne! More
by Krista W
Employees Worked With
Mark Elliott, Roxanne Davies
November 28, 2019
Very good buying experience Purchased a 2 yr old MKX (CPO) from Capital. Roxanne, the Lincoln concierge, provided great walk through and vehicle personalized vehicle set-up for m Purchased a 2 yr old MKX (CPO) from Capital. Roxanne, the Lincoln concierge, provided great walk through and vehicle personalized vehicle set-up for my wife. She was friendly, knowledgeable and thorough, a great person to deal with. More
by Bmlundin
Employees Worked With
Roxanne Davies
June 14, 2019
"Nice upgrade with great service" Mark Elliott sold me an F150 back in 2016 and recently a nice 2019 upgrade. Even though one day he was away from his office he went out of his way to Mark Elliott sold me an F150 back in 2016 and recently a nice 2019 upgrade. Even though one day he was away from his office he went out of his way to respond to my queries in order to maintain contact. His level of service should be the norm for other sales people. I guess history repeats itself as Mark once again exceeded my expectations. Thank you Mark! More
by Georges
Employees Worked With
Mark Elliott, Peter Spindler, Leo Caronte
May 12, 2019
Great first experience I went into Capital Ford to look for a new vehicle to lease. A family friend John, new to Capital Ford, led me to great help with Mark. I assumed my f I went into Capital Ford to look for a new vehicle to lease. A family friend John, new to Capital Ford, led me to great help with Mark. I assumed my first new car experience was going to be stressful and leave me frustrated, but it was the opposite. Mark’s knowledge and understanding of what I wanted along with his fun personality made the experience very enjoyable. Leo handled my finances. He was easy to talk to and answered all of my questions. I look forward to my next visit! More
by Kasey
Employees Worked With
Mark Elliott, Leo Caronte
April 08, 2019
Worst experience I ever had Brought my car in for service, they had it for four hours and only did half of the items I wanted, they ended up charging me for work that was not com Brought my car in for service, they had it for four hours and only did half of the items I wanted, they ended up charging me for work that was not comply. STAY AWAY from this dealership More
by Upset customer
Employees Worked With
