Capital Ford Lincoln Inc.

PK made this experience awesome PK was very knowledgeable about Ford vehicles and was very easy to deal with. PK made me want to come back and look for him when I decided to buy a PK was very knowledgeable about Ford vehicles and was very easy to deal with. PK made me want to come back and look for him when I decided to buy a vehicle. I strongly suggest that you find PK if you want to buy a vehicle at Capital Ford!! More

Great Team! Everything is great, from sales (Adam) to finance (Jenny). They talk and listen with trust and respect, I am moved on how they did it. Every aspects a Everything is great, from sales (Adam) to finance (Jenny). They talk and listen with trust and respect, I am moved on how they did it. Every aspects and details was explained perfectly. An overwhelming experience for me as first time buyer. And i brought home my new car that day! I am looking forward and very excited for the after sales service these guys will provide. Thank you very much Capital Ford. More

Awesome experience! I never expected to leave with a brand new truck. I am still in shock! They said they would look after me and they did! Thank you for the new Ford F-1 I never expected to leave with a brand new truck. I am still in shock! They said they would look after me and they did! Thank you for the new Ford F-150! More

Great as always This wasn't our first time buying a vehicle from Capital, but it was our first new vehicle purchase. Payton was fantastic and helpful, he really made This wasn't our first time buying a vehicle from Capital, but it was our first new vehicle purchase. Payton was fantastic and helpful, he really made the experience exciting and fun. He went out of his way to make sure that everything was just right for our family...even our kids loved him! More

New car purchase Salesteam were very helpful but a bit intense. They need to know when to step back and relax some. The time it took from beginning to end was longer t Salesteam were very helpful but a bit intense. They need to know when to step back and relax some. The time it took from beginning to end was longer than hoped given I had indicated time was a concern. Andre had all the vehicles I thought I might want to look at right at the doors apon my arrival which was very much appreciated. Even though It took longer than I had time for, I couldn't be happier with my new explorer! Although the service was good, I was some what disappointed with the overview of my explorer when I picked it up after the propak was completed. It was my salesmans day off and he came in specifically to review and hand over the car. This was the day that worked best for me however it happened to be his day off. I wish he either would have indicated that this was going to be a problem or had someone else review and hand off for him. Although this is my third vehicle purchased from Capital Ford in the past 7 years, and am quite familiar with most features, it may have been nice to go over everything as a refresher incase things had changed and/or moved but i did feel somewhat rushed however I don't think it was intentional. The Internet sale guys could be better, if they send an email they should be responding somehow to that email. I kinda went around in circles with a couple of then and it never seemed as though they had any clue the other was emailing me too. This is an area that can be improved. In addition to that, the "special" sales offers that they send out to repeat customers are not actually 100% accurate and that leads to miscommunication. Overall this has been a decent experience but at the end of the day it's about the vehicle and I couldn't be happier - it's hard to argue a good product when you see one. Just a few kinks in the service that would have made all the difference for the overall experience. More

excellent I started my journey at crestview and I worked with them over a course of three weeks to get into a vehicle that in the end I was not satisfied with s I started my journey at crestview and I worked with them over a course of three weeks to get into a vehicle that in the end I was not satisfied with so I came over to capital ford and I am pleased to say I LOVE IT I was kind of a pain coming in every day I'm sub prime so it took a long time for approval but I am happy to say that these gentlemen worked very hard to get me into a vehicle I am happy to call mine and drive for the next couple years they were always transparent and never pushed anything on me they asked me what I want they gave me a list of vehicles to look at so I didn't feel like I had to settle wich is awsome they were always friendly and returned all my phone calls the same day I had an excellent experience even after my purchase I had a problem with my vehicle and where other dealers would put me off they solved it within the day I will surely recommend capital to all my friends More

So happy with capital ford this time around. Craig and Ryan were amazing. Last year I bought a car which I was not happy with. This time Craig and Ryan made sure I was happy with the escape. So t Craig and Ryan were amazing. Last year I bought a car which I was not happy with. This time Craig and Ryan made sure I was happy with the escape. So thank you Craig, ryan and Christina for making my experience awesome!! More

excellent service! I was pleased to choose capital ford for my first car ever. Pratik Patel (sales executive) helped me to find a perfect car as per my budget and requir I was pleased to choose capital ford for my first car ever. Pratik Patel (sales executive) helped me to find a perfect car as per my budget and requirements. they also assisted me with an excellent after sales services as well. it was a pleasant experience buying a car from capital ford. More

2014 Ford f150 I went in to look at a 09 Ford and left with 2014 I am very happy everyone was really nice patient and helpful I would recommend this dealership to an I went in to look at a 09 Ford and left with 2014 I am very happy everyone was really nice patient and helpful I would recommend this dealership to anyone and everyone :D More

Wonderful Experience I was buying car for 1st time and wasn't sure about my needs. Pratik understood it and helped me to get my 1st dream car Cruze. I got this car in good I was buying car for 1st time and wasn't sure about my needs. Pratik understood it and helped me to get my 1st dream car Cruze. I got this car in good condition and price. Its was good deal for me. Customer service was excellent. Overall it was wonderful experience. Capital Ford is recommendable and it has earned my business for further more. More