Capital Ford Lincoln Inc.

Great experience We were very impressed with the sales people we worked with at Capital Ford. Cassandra was friendly and knowledgeable. She made the whole experience We were very impressed with the sales people we worked with at Capital Ford. Cassandra was friendly and knowledgeable. She made the whole experience stress free and got un into our new vehicle in the time frame we needed. More

Great service again on our second Capital purchase This was our second time shopping for a used vehicle at Capital, and we're just as satisfied this time as we were the first time. We dealt primarily This was our second time shopping for a used vehicle at Capital, and we're just as satisfied this time as we were the first time. We dealt primarily with Mohammed and Craig for our purchase, but all of the staff we dealt with were professional, friendly and helpful, and we never felt under pressure to purchase anything. After looking at a couple different prospects, we found the truck for us, at a price we could be happy with, and we couldn't be more pleased. We look forward to visiting Capital again for the next purchase. More

Words cannot explain. Jim, Darren and Ryan are 3 of the best people I've ever had the pleasure of dealing with. From the start, they listened to me. Not once did either of Jim, Darren and Ryan are 3 of the best people I've ever had the pleasure of dealing with. From the start, they listened to me. Not once did either of them pressure me into something wasn't comfortable with. For my first new vehicle purchase, they made the experience with it. They stayed withing my budget and kept my best interest in mind. I'd definitely recommend you guys to friends and family. Keep up the good work. You've just earned a customer for life. Thank you for everything. More

Unpleasant experience First complaint was about 2 people, Mike Miller and Noel...i don't remember his last name cause the help was that bad. They kept dancing around questi First complaint was about 2 people, Mike Miller and Noel...i don't remember his last name cause the help was that bad. They kept dancing around questions we had about vehicles, very poor communication. Told they would call me one day and never did. I had to call them, and when I went to the dealership. I told them I didn't want to deal with Mike or Noel and they were pushed on us instead of letting me deal with the one person i wanted to. Jim Delfs didn't end up selling me the vehicle, but I wish he did. He was more than helpful and the day i came to pick up my car, he was the one to help me with even just transferring my plates. And to top it off, when we went to plate the vehicle. I was not given the SGI inspection sheet, so Mike Miller had to run it over and acted like he didn't even know who we were. The worst experience i have ever had buying a vehicle, even if it was used...it was still $16,000. If I do return to buy a new car in about 3 years, I hope Jim Delphs is still working there. Thanks Jim for doing what Noel and Mike should have done in the first place. Which is treating me with respect and like an actual customer. More

Best service Warm welcome and nice deal by the salesman there was a small crack on my wield shield I didn't notice when I bought the car but when I told the salesm Warm welcome and nice deal by the salesman there was a small crack on my wield shield I didn't notice when I bought the car but when I told the salesman about it he fixed it within two week for free More

Good fit we found the SUV that fit us and the sales team didn't try to push us towards a vehicale that we didn't want. we found the SUV that fit us and the sales team didn't try to push us towards a vehicale that we didn't want. More

Positive and pleasant. The salesman was very knowledgeable of his product, very polite, and understanding. Listened well to what we were looking for. Very positive experienc The salesman was very knowledgeable of his product, very polite, and understanding. Listened well to what we were looking for. Very positive experience. Very Good. More

Awesome Service was impeccable start to finish. Fantastic experience thank you:)) really happy with the truck. Thee options are very impressive I'm a diehar Service was impeccable start to finish. Fantastic experience thank you:)) really happy with the truck. Thee options are very impressive I'm a diehard ford owner. More

Unbelievable customer service I went into capital to look for a new truck but I am very picky. The salesman listened to me when I told him what I was looking for and delivered! He I went into capital to look for a new truck but I am very picky. The salesman listened to me when I told him what I was looking for and delivered! He made sure it was everything I was wanting and made sure every question was answered. Highly recommend this dealership More

good experience we had a really great experience with ford because of payton rempel the seller, he did a wonderful job by making everything for us easier to understan we had a really great experience with ford because of payton rempel the seller, he did a wonderful job by making everything for us easier to understand . thank you again for the great service we had at capital ford. More