Capital Ford Lincoln Inc.

Super Customer Service I was trying to finance a vehicle at a couple of Dealerships, but they were taking longer than a week to get me approved, but Christina Worked hard an I was trying to finance a vehicle at a couple of Dealerships, but they were taking longer than a week to get me approved, but Christina Worked hard and fast and had me approved in just a few days. Thanks Capital Ford Lincoln and Christina. More

Excellent Service! We mainly dealt with Val Vezel, and he was great to deal with! He was not pushy at all (which is a pet peeve of mine and has driven me away from car d We mainly dealt with Val Vezel, and he was great to deal with! He was not pushy at all (which is a pet peeve of mine and has driven me away from car dealerships in the past) and very knowledgeable. We were treated excellent by all staff there and felt very welcomed. More

Nothing Short of AMAZING! The entire experience, from looking at the used vehicles, to pricing our trade, to running the numbers showing us that a brand new vehicle was a bette The entire experience, from looking at the used vehicles, to pricing our trade, to running the numbers showing us that a brand new vehicle was a better financial investment, to driving off the lot with our brand new 2015 F150 truck was hands down the best vehicle buying experience we've ever had. Mohammed knows his stuff on used and new vehicles and was able to answer our every question. Craig was outstanding and took the time to compare numbers and put us in a vehicle we didn't think we'd get to Tyler in finance who had us signing the papers within minutes...EVERYTHING was outstanding. As a previous Bennett Dunlop customer, I can confidently say, we've officially converted. Thank you Capital Ford for the amazing experience...can't wait to do this again in a few years! More

Nice experience Second vehicle we purchased from Brennan, great guy to deal with, professional, knowledgeable and patient. The process lasted until after closing but Second vehicle we purchased from Brennan, great guy to deal with, professional, knowledgeable and patient. The process lasted until after closing but never once felt rushed. Great team work. More

5 star service I have been a repeat customer with you 3 times now.... I have had excellent customer service from sales person to sales manager to finance manager. Yo I have been a repeat customer with you 3 times now.... I have had excellent customer service from sales person to sales manager to finance manager. Your team works great together to delivery complete customer service. More

Excellent Service My experience purchasing a Ford Escape was excellent because of the service I received from Joe and Kevin, even if it was an overwhelming process. The My experience purchasing a Ford Escape was excellent because of the service I received from Joe and Kevin, even if it was an overwhelming process. The service I received was above and beyond, right from the start when they let me take the vehicle home for the night to test it out in my every day lifestyle. This gesture was much appreciated and helped win my business with Capital. Joe and Kevin were there throughout my long car buying decision and patiently waited as I went to test drive every vehicle at every other dealership in the city (or that's how it felt). They answered my questions whenever I needed and helped find the right vehicle with the features I wanted, but still made it fit in my budget. Any time I went to the dealership, even the first night meeting them, it felt like I was going to hang out with new friends rather than making a big decision regarding a large purchase. I would recommend Joe and Kevin to anyone looking to purchase a new vehicle in the future, and want to thank them for everything. More

Great Experience Start to Finish I went mainly to browse as I did not think I would be in a position to purchase. Turns out not only was I able to purchase a vehicle but it is the veh I went mainly to browse as I did not think I would be in a position to purchase. Turns out not only was I able to purchase a vehicle but it is the vehicle of my dreams. I finally understand how someone can love a car. All through the process I felt no pressure to buy and I felt good. I have had experiences with other dealers that left me feeling like I needed a shower to remove the slimy feeling; this was definitely NOT the case this time. All the staff were friendly and Jason was a pleasure to work with. More

Very friendly and professional! The three folks that I interacted with were all patient, friendly and not too pushy. The only issue I had was l the price. Initially, I was told that The three folks that I interacted with were all patient, friendly and not too pushy. The only issue I had was l the price. Initially, I was told that there could be no movement on the price whatsoever. I felt this showed poor negotiation as making concessions is part of the used car buying process. Aside from that A+ More

Captial Dealership Review First time buying a car and mirnal helped me find the car I wanted. The whole experience is smooth and laid back. He is really knows his stuff and I'm First time buying a car and mirnal helped me find the car I wanted. The whole experience is smooth and laid back. He is really knows his stuff and I'm glad that I bought the right car. More

Ford Edge I didn't give a full 5 star review because when I took my brand new vehicle in to have the pro package done, it was returned to me scratched and damag I didn't give a full 5 star review because when I took my brand new vehicle in to have the pro package done, it was returned to me scratched and damaged. I am assured this will be handled and taken care of but the inconvenience of having to deal with damage already is why I only gave a 4 star. My sales guy has been awesome throughout the whole experience and I would highly recommend him to anyone. More