Capital Chrysler Jeep Dodge Ram

Very helpful and accommodating, found the right truck for me The deal was very easy to make, they found the exact truck I wanted and the truck was delivered the next day to my door! The deal was very easy to make, they found the exact truck I wanted and the truck was delivered the next day to my door! More

Wonderful experience This was our second time buying a vehicle from a dealership and this was a way better experience. The staff were so friendly and helpful. Ryan , James This was our second time buying a vehicle from a dealership and this was a way better experience. The staff were so friendly and helpful. Ryan , James and Jeremy did everything in their power to make our experience pleasant and comfortable . We walked out of Capital Crysler completely satisfied with our 2017 grand caravan GT . Ryan was our salesman , James our Sales manager , and Jeremy our financial advisor . Ryan was able to get us an amazing deal on our van , one that no other dodge dealership we had gone to could match . Will definitely be buying our next vehicle from Ryan and the Capital Crysler team! Thank you again Ryan , James and Jeremy ! - Courtney & Tyler More

Worst experience ever This all started around the end of August 2017 when I was contacted by a salesman at the dealership asking me if I was interested in trading in my This all started around the end of August 2017 when I was contacted by a salesman at the dealership asking me if I was interested in trading in my Jeep Wrangler for a new model. I was kind of undecided at the time but the salesman set up an appointment for me for around Aug 29. I went down to the dealership, found out what my trade was worth and they looked in the system for any new Wranglers i would possibly be interested in. I took the information and when I got back to work I checked to see if we received any deals through my company. I work for Suncor Energy. I went back to the dealership on September 12 to see what kind of a deal I could get on a new Wrangler. I picked one out and was told it would be a certain price and was fine with it. The Wrangler I wanted didn't have the hard top insulation, I asked the salesman if I could get it installed and he told me yes not a problem. When I got to finance I asked about the Suncor deal and was told that I was getting such a good price on the Wrangler that I wouldn't need to use the discount. The Wrangler that I wanted was actually at another dealer so it would take a few days for them to get it in which was fine by me because I was heading back to work (I work a 7 days on 7 days off schedule). I went back to the dealer on Sept 21 at about 12PM to pick up my Jeep. I stood around waiting for approximately 90 minutes before my salesman came over to talk to me (he was with another customer). We went to the detailing area so that I could check out the Jeep. I noticed that the hard top liner was not installed and asked about it.....salesman told me it must not have been ordered but he would order it. I drove the Jeep out of the detailing area around to the front so we could switch plates and get the paperwork. I got back into the building and was told that the paperwork was missing but that I should come back the next day to get this done. They slapped on a dealer plate and sent me on my way....the Jeep also had less than a quarter tank of fuel, I was told that ! they would fill it up the next day. I went back the next day at 9:30AM and asked to speak to either my sales guy or the finance guy.....neither were there, waited about 45 min then left for about 90 min and came back. I spent about another hour there dealing with paperwork etc and was finally able to leave, they never fuelled up the Jeep or installed my hard top liner. I was also promised some quality fitted floor matts which I never received and was told they weren't added to the price. I also noticed that the roll bar handles weren’t in the Jeep (handles had come with every other Wrangler I've owned) I was told that they don't necessarily come with the Jeep so I was not getting those either. I was so angry after basically wasting 2 days picking this thing up I just wanted to get out of there....No fuel, no liner, no matts, no handles. I thought about things for a few days and decided to call the dealership and speak to the manager. I was put through.....went to voicemail and I left a message asking for him to call me to discuss this situation. This was on Monday September 25 and I have yet to receive a phone call back. I love my Jeep Wranglers but after this experience I will NOT be purchasing another. More

Excellent and quality customer service I received phenomenal service from the sales associate Justin and Jeremy in finance when switching out my 2015 corolla for a brand new jeep compass! I received phenomenal service from the sales associate Justin and Jeremy in finance when switching out my 2015 corolla for a brand new jeep compass! Definitely recommend going to this dealership! More

Excellent From the minute I came in the door Bernie was very helpful. He asked me what I was looking for and found exactly that. Him and the manager made the ex From the minute I came in the door Bernie was very helpful. He asked me what I was looking for and found exactly that. Him and the manager made the experience very easy and quick More

Excellent mechanic, very human. Had a recent problem with my 2007 dodge caliber. Ray was kind enough to take me by the hand and walk me thru the necessary repairs. There was a weird Had a recent problem with my 2007 dodge caliber. Ray was kind enough to take me by the hand and walk me thru the necessary repairs. There was a weird smell from the dash and Ray was able to sniff it out very quickly, turns out all I needed was a cabin air filter and I was on my way. Thank god for honest mechanics like Ray, would definitely return, 6 out of 5 stars!! More

Very Happy Bought a used town & country in September, sales advisor promised me a lot, and naive as I was I believed him. A month goes by and I contacted that s Bought a used town & country in September, sales advisor promised me a lot, and naive as I was I believed him. A month goes by and I contacted that sales Advisor for follow through on those promises, he was giving me the run around. I escalated to management and for a week no one returned my phone calls. I ended up driving the two hours to speak in person with some one, and to my surprise both my sales advisor and the manger were no longer there. I ended up speaking with Angelo Tagliamonte & explained what has transpired. This was his 2nd day at Capital Jeep in his new management position & he reviewed my file and with in 30 minutes had corrected what was needed. I gave Angelo a 5, because he was very personal, did not ignore me and ensured what I was promised was followed through with. Jermey Hamilton, as well he was very personal and had a great expeince dealing with him with the finacle portion of the deal I highly recommend Capital Jeep in Edmonton Alex More

Jeep Patriot purchase The sales rep was supportive and not pressuring. I appreciated his frankness and courtesy. He new the limits of the vehicle but was able to accent y The sales rep was supportive and not pressuring. I appreciated his frankness and courtesy. He new the limits of the vehicle but was able to accent yhe selling points More

I left happy! I was welcomed with a smile and an over all eagerness to help. Once I found a car that I was interested in the salesman met me at a fair price and I l I was welcomed with a smile and an over all eagerness to help. Once I found a car that I was interested in the salesman met me at a fair price and I left happy and content. More

Justin Tulk was awesome Justin Tulk went out of his way during and after I bought my car to make sure I was happy greatly apprictae the time and effort Justin Tulk went out of his way during and after I bought my car to make sure I was happy greatly apprictae the time and effort More