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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.2
1,459 Reviews

1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,459 Reviews of Capital Chrysler Jeep Dodge Ram

March 28, 2018

Buying car at Didge Service was excellent and customer service was very good. The car very nice and very convenient. I really like my car is very comfortable and not ce More

by Beauty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dhiraj Batra, Jeremy Hamilton
March 27, 2018

Great Knew what I wanted and no pressure on anything! Very friendly staff. Had a play area for the children to play in which kept them entertained. More

by SANDY
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhiraj Batra, Jen London
March 24, 2018

Happy with the services, nice helping sale person nice friendly GARRET SALE MANAGER & NISE INTO FINANCE, SO OVERALL HAPPY, here they were very fast & pro More

by Abdullahi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dhiraj Batra, Trong Nguyen
March 22, 2018

Very poor service. Took my car in for a service and knew what I needed to replace, but after paying for a diagnosis I didn't want they went ahead and tried to tell me I More

by RipOff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Lee
Mar 23, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Hello Mr Carlson. I'm not sure why you have stated you did not want a diagnosis as our service adviser wrote up the repair order with you present and you signed the document indicating that was exactly what you wanted. As for the result of that diagnosis, you were quoted fuel injectors for your diesel Jeep Liberty because you have been running dyed Farm fuel through your Jeep (Possibly from a bulk tank?) and when a fuel sample was pulled off of the clean side of the fuel filter it was found to be contaminated with visible particulates. These particulates are now in your injectors. Considering the way your Jeep was running, our tech was being completely honest, from a specialists stand point, as to what was the proper repair. It is his belief the cheap repair will not be the permanent repair. As a side note, The employee you have indicated here is a technician who was not involved with your vehicle.

March 22, 2018

Overall service I always take my car to this dealership and have found the staff to be courteous and pleasant. Whatever service I am having done has always been done More

by Mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Rolfe, Tyler Pardy
Mar 23, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Thank you very much for taking the time to leave your review Mary. We value our staff and think they are doing a great job but it is nice to have those feelings validated by one of our customers. Thank you for your business and I will make sure the staff are aware of your review. Geoff Haw Fixed Operations Manager

March 22, 2018

Awesome service! My experience with capital Jeep was very good! They were very helpful , the salesman was very nice , the manager was awesome, and the furnace people t More

by Cassandralynn5
Recommend Dealer
Yes
Employees Worked With
Dhiraj Batra, Jeremy Hamilton, Nick Hawkeye, Anthony Sponchia, Rod McKenzie
March 21, 2018

Amazing salesmanship! I’ve spent 3 days/5-7hrs a day looking at trucks, suvs and jeeps. I’ve had the best experience shopping for a vehicle! More

by Mistro21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dhiraj Batra, Jeremy Hamilton, Rod McKenzie
March 16, 2018

New truck purchase If it was not for Braden I don’t know if I’d have made the deal here . He was excellent in matching the competition and going abouabd beyond just to k More

by Allangmac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Braden Risby
March 16, 2018

Excellent fast service They made sure my Jeep was road worthy again. Everyone there was friendly, courteous & knowledgeable. The courtesy car driver, Dwayne was More

by Ironwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Basom
Mar 16, 2018 -

Capital Chrysler Jeep Dodge Ram responded

I wanted to thank you for choosing Capital to service your vehicle and thank you for taking the time out of your busy schedule to write your review. We are very proud of our team and to hear how Basem and Duane took care of you reinforces our opinion. Thanks again and have a great day. Geoff Haw Fixed Operations Manager

March 15, 2018

Great service. I am very happy with the service. Very helpful with the paper work. Nice people. They make you feel welcome and they are very supportive. More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dhiraj Batra, Jeremy Hamilton
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