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Capital Chrysler Jeep Dodge Ram
Edmonton, AB
1,459 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,459 Reviews of Capital Chrysler Jeep Dodge Ram
April 13, 2018
Capital fail Services promised NOT delivered; NO attempt at corrective measures ... not a respectable way to treat a Canadian soldier making his first major vehicl Services promised NOT delivered; NO attempt at corrective measures ... not a respectable way to treat a Canadian soldier making his first major vehicle purchase. Sad. More
by timmytreehe
Employees Worked With
Clint Thompson, Jen London, Mark Hinze
April 13, 2018
Buyer beware My brother, a member of the Canadian Armed Forces, was not delivered NUMEROUS assurances on a used vehicle. The salesman, Mark Hinze, lied and was cas My brother, a member of the Canadian Armed Forces, was not delivered NUMEROUS assurances on a used vehicle. The salesman, Mark Hinze, lied and was casting blame on other departments. Oil change was not executed- the gauge read 59% oil. When confronted with this, Mark Hinze blamed the service department and said they “forgot to reset the gauge”. When we inquired about this the service manager confirmed that no oil had been changed. Promises of new transmission fluid or a cleaning of the air filter were not executed. Not an unrealistic request on a used vehicle. A genuine compensation would have been appropriate but Mark Hinze is neither helpful or interesting in pursuing our concerns. More
by Shalea P.
Employees Worked With
Mark Hinze
April 13, 2018
Fantastic and accomodating! Very accommodating to my schedule, convenient and fair! Excellent salesman and financing team! From the initial assessment to the test drive and finan Very accommodating to my schedule, convenient and fair! Excellent salesman and financing team! From the initial assessment to the test drive and financing...everything flowed like a well oiled machine! More
by Lavajazz
Employees Worked With
Arvind Gupta, Dhiraj Batra, Jen London
April 12, 2018
Oil changes Prompt service and always goes above and beyond when servicing my vehicle. Would highly recommend the service department to work on any vehicle. Keep Prompt service and always goes above and beyond when servicing my vehicle. Would highly recommend the service department to work on any vehicle. Keep up the great work More
by Kim0623
Employees Worked With
Tyler Pardy
April 12, 2018
Remarkable dealership The service that I have received from this outstanding dealership was remarkable, the nice and laid back employees were both funny and reliable 10/10 The service that I have received from this outstanding dealership was remarkable, the nice and laid back employees were both funny and reliable 10/10 would recommend More
by Robin
Employees Worked With
Arvind Gupta, Dhiraj Batra, Jen London
April 11, 2018
Good sales bad finance guy Sales was a good experience but had a really bad experience with finance(jeremy)made me wait over an hour before he got us in. He walked out 3 times t Sales was a good experience but had a really bad experience with finance(jeremy)made me wait over an hour before he got us in. He walked out 3 times to help other customers. Screwed up on numbers and paperwork.didnt give use acurate interest rates. phoned over two weeks later and screwed up on the paper work now i have to go over it all again... More
by Truck1234
Employees Worked With
Jeremy Hamilton, Cam Boyko
April 10, 2018
Very good Dhiraj Batra was very helpfull for finding the right truck for me. Overall experience was great. Would like to recomend everyone to try this dealershi Dhiraj Batra was very helpfull for finding the right truck for me. Overall experience was great. Would like to recomend everyone to try this dealership. More
by Author
Employees Worked With
Dhiraj Batra
April 10, 2018
New Jeep Driver -Fleet Services Capital Jeep Dealership has Basement working for them and he truly goes above and beyond exceeding customer service in Edmonton. I previously went to Capital Jeep Dealership has Basement working for them and he truly goes above and beyond exceeding customer service in Edmonton. I previously went to a different dealer and was s very disappointed in the total lack of basic customer care. More
by Lynda Campbell
Employees Worked With
Averill Ross , Basem El-Hayek
April 07, 2018
Professional and Courteous Had an awesome time at Capital. Went in for an oil change and spark plugs and left with a new truck. lol The sales team, Dhiraj and Trong were very pr Had an awesome time at Capital. Went in for an oil change and spark plugs and left with a new truck. lol The sales team, Dhiraj and Trong were very professional and jubilant. More
by Coolio, Ken
Employees Worked With
Jimmy Ma, Dhiraj Batra, Trong Nguyen
April 03, 2018
Excellent customer service, very friendly staff Came in while passing through the city because it sounded as if my truck was having a bearing failure. They were able to sneak me in and have me back Came in while passing through the city because it sounded as if my truck was having a bearing failure. They were able to sneak me in and have me back on the road again with a few hours. More
by Passing through
Employees Worked With
Jimmy Ma
