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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.2
1,444 Reviews

1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,444 Reviews of Capital Chrysler Jeep Dodge Ram

March 22, 2018

Very poor service. Took my car in for a service and knew what I needed to replace, but after paying for a diagnosis I didn't want they went ahead and tried to tell me I More

by RipOff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Lee
Mar 23, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Hello Mr Carlson. I'm not sure why you have stated you did not want a diagnosis as our service adviser wrote up the repair order with you present and you signed the document indicating that was exactly what you wanted. As for the result of that diagnosis, you were quoted fuel injectors for your diesel Jeep Liberty because you have been running dyed Farm fuel through your Jeep (Possibly from a bulk tank?) and when a fuel sample was pulled off of the clean side of the fuel filter it was found to be contaminated with visible particulates. These particulates are now in your injectors. Considering the way your Jeep was running, our tech was being completely honest, from a specialists stand point, as to what was the proper repair. It is his belief the cheap repair will not be the permanent repair. As a side note, The employee you have indicated here is a technician who was not involved with your vehicle.

March 21, 2018

Amazing salesmanship! I’ve spent 3 days/5-7hrs a day looking at trucks, suvs and jeeps. I’ve had the best experience shopping for a vehicle! More

by Mistro21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dhiraj Batra, Jeremy Hamilton, Rod McKenzie
March 16, 2018

New truck purchase If it was not for Braden I don’t know if I’d have made the deal here . He was excellent in matching the competition and going abouabd beyond just to k More

by Allangmac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Braden Risby
March 16, 2018

Excellent fast service They made sure my Jeep was road worthy again. Everyone there was friendly, courteous & knowledgeable. The courtesy car driver, Dwayne was More

by Ironwood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Basom
Mar 16, 2018 -

Capital Chrysler Jeep Dodge Ram responded

I wanted to thank you for choosing Capital to service your vehicle and thank you for taking the time out of your busy schedule to write your review. We are very proud of our team and to hear how Basem and Duane took care of you reinforces our opinion. Thanks again and have a great day. Geoff Haw Fixed Operations Manager

March 15, 2018

Great service. I am very happy with the service. Very helpful with the paper work. Nice people. They make you feel welcome and they are very supportive. More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dhiraj Batra, Jeremy Hamilton
March 05, 2018

2014 Pathfinder Purchase Friendly staff but not willing to negotiate on the price. Clean facility an I would recommend this dealership to friends and family. Overall a very go More

by Shepski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhiraj Batra, Trong Nguyen, Rod McKenzie
March 04, 2018

Great experience We got the car we were looking for shiraz was very knowledgeable and gave us what we were looking for. Love my new car . Thanks shiraz and team More

by Simrn04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dhiraj Batra, Jeremy Hamilton, Rod McKenzie
March 03, 2018

Very pleased with delivery of car The two gentleman who delivered my car to me Anton and Henry were very courteous and professional. I was at ease with how well they were able to deliv More

by Dwayne McDonald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry and Anton delivery guys, Kayam Shivji
February 26, 2018

Great dealership! We dealt with the service and sales departments and were extremely satisfied with the customer service and attention to detail. We will definitely be More

by Alyssa814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek, Mark Hinze
Feb 28, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for taking the time to send in your review. We appreciate your business and are glad we met your customer service expectations. We will pass on your review to both Mark and Paul. Both employees are highly valued and it's nice to see that validated by our customers. Have a great day. Geoff Haw Fixed Operations Manager

February 20, 2018

Great Service I had dropped my truck off for service while I took my family to Hawaii. The dealership accommodated all of my requests and kept me up to date on all More

by D_Mac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek
Feb 22, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for your review! We constantly working to improve and maintain a high level of customer service so we appreciate your feedback as well as your business.

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