
Capital Chrysler Jeep Dodge Ram
Edmonton, AB
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1,507 Reviews of Capital Chrysler Jeep Dodge Ram
Ram 3500 Service Friendly enough staff and got my vehicle in quick, 4 recall notices which they took care of during the service call as i left my truck overnight. Only Friendly enough staff and got my vehicle in quick, 4 recall notices which they took care of during the service call as i left my truck overnight. Only negative was they forgot to give me back my wheel lock key and forgot to put my items back in the vehicle once the detailing I paid for was complete. Had to travel back to the dealership again to collect the missing items in the truck to determine which of the 3 lock keys they had was mine. More
Review I have had several issues with this dealership. - promised delivery date was not met - damaged my brand new 2019 Jeep - recently there wa I have had several issues with this dealership. - promised delivery date was not met - damaged my brand new 2019 Jeep - recently there was an issue between finance and the bank which is resulting in issues with my payments. - issues getting my deposit back More
Easy! They went above and beyond! Let me start by saying I am an extremely picky client and don’t believe 5 star ratings exist. To start, I booked my service and couldn’t make the ex Let me start by saying I am an extremely picky client and don’t believe 5 star ratings exist. To start, I booked my service and couldn’t make the exact time for the first shuttle, the woman who took my appointment offered to put a note on my file to wait for me. Second, the shuttle driver was AMAZING. I believe he made this 5 star rating! He was so friendly, kind, interactive, and overall unbelievable. Third, I got back to the dealership and walked in to be greeted by yet another smiling face. Surprising in itself as it was 5:30 on a Friday and they were still SMILING. Fourth, they went above and beyond and did a recall that I didn’t even mention. Lastly, a woman at the service counter who was newer but so well trained and informed gave me my paperwork and then SHOOK MY HAND!! Overall, I am extremely impressed. This was my first time at Capital and I will now not go elsewhere. I’ve tested multiple dealerships and have been upset each time. Capital has reinvented my respect in dealership courtesy. More
Extremely Friendly I dropped off my vehicle for a routine oil change and was given the notice that my vehicle had some necessary repairs to ensure that it is safe to dr I dropped off my vehicle for a routine oil change and was given the notice that my vehicle had some necessary repairs to ensure that it is safe to drive. Paul was very knowledgeable about all the parts and explained everything thoroughly. I was happy to get all the work done as safety is very important to me. Would recommend this service department, especially Paul! More
Repair to 2013 Ram A Nox sensor failed while I was on vacation and over 200 like friends m the dealer service department and had no appointment. I called them with what A Nox sensor failed while I was on vacation and over 200 like friends m the dealer service department and had no appointment. I called them with what was wrong and and got the truck in as the same day as I was able to get it back before it went into limp mode. They had the parts and even fixed 2 recalls on the truck too. Saved my vacation Thanks Capital Service Department!! More
Helpful staff!! The whole staff is helpful especially Deeraj Batra,Jen London and their manager. I got the deal I was looking for. Thanks Capital Dodge Ram The whole staff is helpful especially Deeraj Batra,Jen London and their manager. I got the deal I was looking for. Thanks Capital Dodge Ram More
Great experience. Very good experience buying a newer vehicle for my wife. I wasn’t able to go myself but she was treated very well and everything went as promised. Re Very good experience buying a newer vehicle for my wife. I wasn’t able to go myself but she was treated very well and everything went as promised. Recommend for sure More
All team like a family Very good staff , freindy environment , I bought a ford 150 , staff members give me enough time to think about it and they were not rush. I felt like Very good staff , freindy environment , I bought a ford 150 , staff members give me enough time to think about it and they were not rush. I felt like a family members. They give me full information what were I needed , thank to all. More
Bought a Used Truck I was very impressed with my experience with Capital. I've been shopping for the right truck for a few months and have had not the greatest experience I was very impressed with my experience with Capital. I've been shopping for the right truck for a few months and have had not the greatest experiences. Capital help turn that right around to an awesome experience. Thanks team. 2 Thumbs Up. More
I Bought a Minivan Great dealership. Good buying experience. Friendly staff. Reasonable value for my trade in. Excellent breakdown of price and what you pay for. No surp Great dealership. Good buying experience. Friendly staff. Reasonable value for my trade in. Excellent breakdown of price and what you pay for. No surprises. Would buy from them again. Made the transition from truck to van less devastating haha. More