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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.2
1,507 Reviews

1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,507 Reviews of Capital Chrysler Jeep Dodge Ram

August 23, 2018

Ram 3500 Service Friendly enough staff and got my vehicle in quick, 4 recall notices which they took care of during the service call as i left my truck overnight. Only More

by Marty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Ma
Aug 23, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Thank you Marty, your feed back give us the opportunity to improve so thanks for taking the time to post it. We hope your visit was positive enough that we have earned a customer and we are addressing some of your comments as I write this. Have a great day and thank you for choosing Capital. Geoff Haw Fixed Operations Manager

August 23, 2018

Review I have had several issues with this dealership. - promised delivery date was not met - damaged my brand new 2019 Jeep - recently there wa More

by Kjohnston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Tulk, Arvind Gupta, Patrick El-Hayek, Lisa Macrae, Jen London
Aug 24, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Hello Kate Our general manager, Arvind, is looking into you concerns and will be in touch with you. Hopefully he will be able to resolve some of your issues. Please let me know if you have any concerns once you and Arvind have talked. Geoff Haw Fixed Operations Manager Fixed Operations Manager

Oct 18, 2018 -

Kjohnston responded

**Update** So the issues continue. I have never had such a horrible experience with a dealership. It took over a month to straighten out my payments because Jen (the finance person) did not give the bank the proper info. Also I never did hear from the dealership like the comment stated I would. It’s been almost two months and the parts I ordered for the vehicle have never arrived. And finally. When I took the vehicle to another Jeep dealership, I was informed that it grossly overpaid for the extended warrenty. I was told I “paid through the nose” for something I won’t ever need. I will never buy another Jeep. I am a first time/last time customer.

August 17, 2018

Easy! They went above and beyond! Let me start by saying I am an extremely picky client and don’t believe 5 star ratings exist. To start, I booked my service and couldn’t make the ex More

by Stacey Flaska
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Goudie , Jimmy Ma
Aug 20, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for your review. It is feed back like this that energizes our department as they truly strive to give every customer the best experience possible, I will be sure to make all the staff aware of your post. Thanks again for your review and we hope we have earned a customer. Geoff Haw Fixed Operations Manager

August 13, 2018

Extremely Friendly I dropped off my vehicle for a routine oil change and was given the notice that my vehicle had some necessary repairs to ensure that it is safe to dr More

by Chrysler200
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek
Aug 13, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Thanks for taking the time to leave your review Dean! We here at Capital agree that Paul is a true asset to the dealership and the customers he helps. Thank you for choosing Capital to service your vehicles! Clint Thompson, Service Manager

Aug 20, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for your review, it is much appreciate. Paul will be happy to see your feed back and thank you for choosing Capital. Geoff Haw Fixed Operations Manager

August 13, 2018

Repair to 2013 Ram A Nox sensor failed while I was on vacation and over 200 like friends m the dealer service department and had no appointment. I called them with what More

by Buzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Floyd King
Aug 13, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Thanks for the review Buzz! We were happy to help and glad we could get you and your truck back on the road. Enjoy the rest of your vacation!! Clint Thompson, Service Manager

Aug 20, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Thank you very much for your review. I am glad our service department was able to help and we hope you had a great vacation. Geoff Haw Fixed Operations Manager

July 28, 2018

Helpful staff!! The whole staff is helpful especially Deeraj Batra,Jen London and their manager. I got the deal I was looking for. Thanks Capital Dodge Ram More

by J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dhiraj Batra, Jen London
Jul 30, 2018 -

Capital Chrysler Jeep Dodge Ram responded

I am glad Capital was able to help and thank you for taking the time to post your review. Geoff Haw Fixed Operations Manager

July 27, 2018

Great experience. Very good experience buying a newer vehicle for my wife. I wasn’t able to go myself but she was treated very well and everything went as promised. Re More

by Moomba16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe Nazeel, Jen London
Jul 30, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for your review and thank you for choosing Capital. I am glad we were able to help you. Geoff Haw Fixed Operations Manager

July 20, 2018

All team like a family Very good staff , freindy environment , I bought a ford 150 , staff members give me enough time to think about it and they were not rush. I felt like More

by Jass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dhiraj Batra, Jen London, Homan Rad
Jul 23, 2018 -

Capital Chrysler Jeep Dodge Ram responded

It is us that should be saying thanks, first for choosing us and secondly for your review. We hope you enjoy your newly purchased truck and I am glad Capital was able to help you. Geoff Haw Fixed Operations Manager

July 18, 2018

Bought a Used Truck I was very impressed with my experience with Capital. I've been shopping for the right truck for a few months and have had not the greatest experience More

by Wess
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Hamilton, Moe Nazeel
Jul 18, 2018 -

Capital Chrysler Jeep Dodge Ram responded

I am glad Moe, Jeremy, and the rest of the sales team were able to give you a great experience. Enjoy your truck and thank you for choosing Capital. Geoff Haw Fixed Operations Manager

July 18, 2018

I Bought a Minivan Great dealership. Good buying experience. Friendly staff. Reasonable value for my trade in. Excellent breakdown of price and what you pay for. No surp More

by ginakmurray
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arvind Gupta, Dhiraj Batra, Jeremy Hamilton
Jul 18, 2018 -

Capital Chrysler Jeep Dodge Ram responded

I am glad we were able to make that transition into the van a little more tolerable for you, lol. More importantly, I am glad you had a good sales experience at Capital and that you were happy with how we treated you. Enjoy you new vehicle and thank you for choosing Capital. Geoff Haw Fixed Operations Manager

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