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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.2
1,459 Reviews

1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,459 Reviews of Capital Chrysler Jeep Dodge Ram

March 05, 2018

2014 Pathfinder Purchase Friendly staff but not willing to negotiate on the price. Clean facility an I would recommend this dealership to friends and family. Overall a very go More

by Shepski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dhiraj Batra, Trong Nguyen, Rod McKenzie
March 04, 2018

Great experience We got the car we were looking for shiraz was very knowledgeable and gave us what we were looking for. Love my new car . Thanks shiraz and team More

by Simrn04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dhiraj Batra, Jeremy Hamilton, Rod McKenzie
March 03, 2018

Very pleased with delivery of car The two gentleman who delivered my car to me Anton and Henry were very courteous and professional. I was at ease with how well they were able to deliv More

by Dwayne McDonald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry and Anton delivery guys, Kayam Shivji
February 26, 2018

Great dealership! We dealt with the service and sales departments and were extremely satisfied with the customer service and attention to detail. We will definitely be More

by Alyssa814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek, Mark Hinze
Feb 28, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for taking the time to send in your review. We appreciate your business and are glad we met your customer service expectations. We will pass on your review to both Mark and Paul. Both employees are highly valued and it's nice to see that validated by our customers. Have a great day. Geoff Haw Fixed Operations Manager

February 20, 2018

Great Service I had dropped my truck off for service while I took my family to Hawaii. The dealership accommodated all of my requests and kept me up to date on all More

by D_Mac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek
Feb 22, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for your review! We constantly working to improve and maintain a high level of customer service so we appreciate your feedback as well as your business.

February 16, 2018

After the sale services Bought a truck & only got 1 fob said they would mail the rest 7 calls later & 11 months still no keys ( Good service ) NOT HAPPY !!! More

by GoodGuys440
Customer Service
Recommend Dealer
No
Employees Worked With
Noel tanner
Feb 22, 2018 -

Capital Chrysler Jeep Dodge Ram responded

I am so sorry for the lack of communication and the miss understanding, If you could contact myself so I could look into this for you I would be more then happy to do so. Unfortunately Noel Tanner has not been with Capital for awhile now and I was not aware of this. If you have some time please give me a call. Alicia Belcher Sales Operations Manger 780-435-4711

February 14, 2018

Great people Moe was great. Trong was very good to deal with. I wasn't overly happy with the extra charges for "optional" insurance that turned out to mandatory bu More

by NewJeepGuy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Bowie, Moe Nazeel, Trong Nguyen
Feb 15, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Thanks for the review and enjoy your new Jeep!

February 10, 2018

Worst experience ever This dealership is such a joke. After I wrote a poor review of my experience, I was contacted and offered a free tank of gas lol. Then a couple weeks More

by Ralph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Sponchia
Feb 12, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Hello again Ralph, There are a couple things that people who are reading your review need to know: 1) We ARE under new management as of Oct 27th of last year. Whatever you claim took place was prior to our management taking over but we are still trying to help you regardless of your attitude 2) We have reached out to you numerous times, offered free gas, cut you a free key and done Synthetic Oil changes on your vehicle as well Ralph we can't prevent you from leaving negative reviews the same way as people cannot prevent fake news from being advertised on social media. No matter what, you can say whatever you like while we can simply try to defend ourselves from these attacks. We've done everything possible to make you happy but you will not accept that. If you want to speak to our GM, you know where to reach us. We're assuming that you'll simply leave another bad review though because it's easier to complain online than to take our calls attempting to help you. We're willing to still work with you, are you willing to speak with us?

February 08, 2018

Clint Thompson Top Notch! 😊 Went to get my bulb replaced in my prnd and not only did Clint Thompson take the time to figure it out but order me what I needed! Excellent customer More

by Angier88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint Thompson
Feb 09, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for your kind words Angie, we value Clint as well. I am glad you are happy with the service you have received because with every customer contact our goal is to earn life long customers. We appreciate your business and for taking the time to give us your feed back. Geoff Haw Fixed Operations Manager

February 02, 2018

Amazing customer service Sara has gone above and beyond in helping me pick out my dream Vechile . Amazing experience 10/10 service with this lady . I would highly recommend he More

by Jay1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Moore
Feb 05, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Thanks for the review Jay!

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