Capital Chrysler Jeep Dodge Ram

2nd Time You Folks saves my vacation Last year when I was on vacation a nox sensor went on my one ton truck and Floyd King got me in the next day and the truck was repaired and I was on m Last year when I was on vacation a nox sensor went on my one ton truck and Floyd King got me in the next day and the truck was repaired and I was on my way again. This year I got a recall and am getting ready to go on vacation again and Floyd got me in again and the truck was repaired again. Thanks again Floyd! Also Thanks to the Techs that worked on the truck. Thanks to you folks I’ll be fishing this time next week. More

Never again Brought my truck in as the AC wasn't working. I called the service department, as I thought it would be under warranty. According to person who answ Brought my truck in as the AC wasn't working. I called the service department, as I thought it would be under warranty. According to person who answered, she said she could see the work done, but didn't see that Leakes were checked on the following month when the truck was brought in. So of course when I brought the truck in yesterday there was a leak, and the condenser is cracked... Needless to say it's not under warranty, and the assistant service manager stated "we always check for leaks when vehicle comes in, and it wasn't leaking at that time." To add more frustration, about $1200+ for work is required based on the year and KM on the truck. If the tech ACTUALLY looked and did his job, he would have noticed the work was done 3 months ago. Makes you wonder, are they really looking at the vehicles thoroughly when they coming in? Along with the monthly harrassing calls, from some sales person, offering better rates, and a cheaper payment by trading in our truck! Not sure how many times we've said no, and asked them to stop calling. I can guarantee, I won't be polite the next time they call. More

Capital experience ! Basem is excellent to deal with, he looks after all my needs for my truck ! He gets the job done on time. Capital has done a good, parts department e Basem is excellent to deal with, he looks after all my needs for my truck ! He gets the job done on time. Capital has done a good, parts department etc . More

Great service. Great people. Great place for any and all service. Oil change, bushing change. Time in, time out was perfect. Floyd the service guy is great. Thank you Great place for any and all service. Oil change, bushing change. Time in, time out was perfect. Floyd the service guy is great. Thank you More

Went in for routine maintenance From jeep service to shuttle service I was very well taken care of. Floyd helped explain the service well and when I told him the price I was quoted o From jeep service to shuttle service I was very well taken care of. Floyd helped explain the service well and when I told him the price I was quoted on the phone, he made sure it was as close as possible. Rod with the shuttle service was great. I enjoyed talking to him. More

New Caravan The overall experience was very good. The staff was attentive to our needs and when an issue was brought to their attention they would resolve it. But The overall experience was very good. The staff was attentive to our needs and when an issue was brought to their attention they would resolve it. But the whole process took long and we had to keep going back to fix issues they had previously overlooked, for example the first day we went to finalize our purchase we were there for 5 hours! With a baby in tow!. Also, the first courtesy car we were given was filthy!! Extremely filthy, lots of pet hair and it had a wet pet smell. I had to clean it to be able to use it on Sunday as we got it on Saturday. More

Excellent service Excellent customer service by Floyd King.... he made sure even small detail that I might have missed & not knowing for months to come that it is done. Excellent customer service by Floyd King.... he made sure even small detail that I might have missed & not knowing for months to come that it is done. I went for fob key programmed but key was not cut to unlock my car in case I locked out. He made sure and redone it ... thanks Floyd More

Very good service!! Very friendly and curtious service. Very helpful. They made me feel comfortable plus they were very honest and upfront. A very great dealership. I wo Very friendly and curtious service. Very helpful. They made me feel comfortable plus they were very honest and upfront. A very great dealership. I would highly recommend them. Thanks again. More

No interest in return business. I drove three hours to see a used vehicle after talking to the sales manager about it. He didn't tell me about the BIG crack in the rear bumper or th I drove three hours to see a used vehicle after talking to the sales manager about it. He didn't tell me about the BIG crack in the rear bumper or the fact that the tire pressure sensors were shot. The salesman reassured me that they could get the door codes. They didn't. There were several things that should have been mentioned. At no point was it evident that these clowns ever expected to see my business again. They acted like they were a fly by night operation about to shut their doors and spring up in another town to temporarily scam them. More

"Quick" oil change would not be the word I use Don't advertise a quick oil change if you tell customers that wait to get is about 15 minutes and it was over 45 minutes. Plus making someone wait for Don't advertise a quick oil change if you tell customers that wait to get is about 15 minutes and it was over 45 minutes. Plus making someone wait for the invoice that you are "working on", when the customer can clearly see that you were not working on the invoice, but other things keeping them waiting longer! Total time for the "quick" change...1 hour plus! More