
Capital Chrysler Jeep Dodge Ram
Edmonton, AB
Filter Reviews by Keyword
By Type
1,441 Reviews of Capital Chrysler Jeep Dodge Ram
Service We came in with an emergency in our vehicle. Floyd was so helpful and got us in our way quickly. I was provided with a loaner car and regular updates! We came in with an emergency in our vehicle. Floyd was so helpful and got us in our way quickly. I was provided with a loaner car and regular updates! Thanks for making what would have been a major inconvenience because only a small blimp on the radar More
Make car buying easy I bought my truck while working out of province they made the experience fast,easy and stress free, was able to do everything via email and phone I bought my truck while working out of province they made the experience fast,easy and stress free, was able to do everything via email and phone More
Healing experience after losing my old truck due to theft. After my truck was stolen from my home I felt devastated and did not know what I wanted to replace it with. I went to several different dealers lookin After my truck was stolen from my home I felt devastated and did not know what I wanted to replace it with. I went to several different dealers looking and wondering what to get. My son suggested to go and talk to Sean Bendel. I went and met with Sean and he helped me find the truck I really love. From start to finish Sean was so helpful and made me feel comfortable with the decision I made. He left all the decisions up to me and did not try to influence what I wanted. He made me aware of what was available for protection options and introduced me to the staff for maintenance and accessories. Not only did I get a beautiful new truck but I feel I gained a new friend in Sean. Anyone looking for a new truck should seek the help of Sean he can make it a pleasant experience. Thank-you Sean! More
A positive experience full of caring sales assosiates The services provided is uncomparable and astonishing. I felt as if I was a full fledged member before I set foot in the door. Would recommened to new The services provided is uncomparable and astonishing. I felt as if I was a full fledged member before I set foot in the door. Would recommened to newer car buyers and to all. More
Review I have had several issues with this dealership. - promised delivery date was not met - damaged my brand new 2019 Jeep - recently there wa I have had several issues with this dealership. - promised delivery date was not met - damaged my brand new 2019 Jeep - recently there was an issue between finance and the bank which is resulting in issues with my payments. - issues getting my deposit back More
Ram 3500 Service Friendly enough staff and got my vehicle in quick, 4 recall notices which they took care of during the service call as i left my truck overnight. Only Friendly enough staff and got my vehicle in quick, 4 recall notices which they took care of during the service call as i left my truck overnight. Only negative was they forgot to give me back my wheel lock key and forgot to put my items back in the vehicle once the detailing I paid for was complete. Had to travel back to the dealership again to collect the missing items in the truck to determine which of the 3 lock keys they had was mine. More
Easy! They went above and beyond! Let me start by saying I am an extremely picky client and don’t believe 5 star ratings exist. To start, I booked my service and couldn’t make the ex Let me start by saying I am an extremely picky client and don’t believe 5 star ratings exist. To start, I booked my service and couldn’t make the exact time for the first shuttle, the woman who took my appointment offered to put a note on my file to wait for me. Second, the shuttle driver was AMAZING. I believe he made this 5 star rating! He was so friendly, kind, interactive, and overall unbelievable. Third, I got back to the dealership and walked in to be greeted by yet another smiling face. Surprising in itself as it was 5:30 on a Friday and they were still SMILING. Fourth, they went above and beyond and did a recall that I didn’t even mention. Lastly, a woman at the service counter who was newer but so well trained and informed gave me my paperwork and then SHOOK MY HAND!! Overall, I am extremely impressed. This was my first time at Capital and I will now not go elsewhere. I’ve tested multiple dealerships and have been upset each time. Capital has reinvented my respect in dealership courtesy. More
Extremely Friendly I dropped off my vehicle for a routine oil change and was given the notice that my vehicle had some necessary repairs to ensure that it is safe to dr I dropped off my vehicle for a routine oil change and was given the notice that my vehicle had some necessary repairs to ensure that it is safe to drive. Paul was very knowledgeable about all the parts and explained everything thoroughly. I was happy to get all the work done as safety is very important to me. Would recommend this service department, especially Paul! More
Repair to 2013 Ram A Nox sensor failed while I was on vacation and over 200 like friends m the dealer service department and had no appointment. I called them with what A Nox sensor failed while I was on vacation and over 200 like friends m the dealer service department and had no appointment. I called them with what was wrong and and got the truck in as the same day as I was able to get it back before it went into limp mode. They had the parts and even fixed 2 recalls on the truck too. Saved my vacation Thanks Capital Service Department!! More
Helpful staff!! The whole staff is helpful especially Deeraj Batra,Jen London and their manager. I got the deal I was looking for. Thanks Capital Dodge Ram The whole staff is helpful especially Deeraj Batra,Jen London and their manager. I got the deal I was looking for. Thanks Capital Dodge Ram More