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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.1
1,441 Reviews

1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,441 Reviews of Capital Chrysler Jeep Dodge Ram

September 11, 2018

Service We came in with an emergency in our vehicle. Floyd was so helpful and got us in our way quickly. I was provided with a loaner car and regular updates! More

by F2R4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kasey Arnold, Floyd King
Sep 19, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Thank you kindly for your review. I will be sure to pass this onto Floyd and the rest of the service team and I am glad we did our best to make a bad situation better. Thank you for choosing Capital. Geoff Haw Fixed Operations Manager

September 07, 2018

Make car buying easy I bought my truck while working out of province they made the experience fast,easy and stress free, was able to do everything via email and phone More

by tforrest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Guru Raval, Adrian Ramlal, Jen London
Sep 07, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Thank you very much for your review Tim. I am glad our sales team took good care of you and I hope you are enjoying your new truck. Thank you for choosing Capital. Geoff Haw Fixed Operations Manager

August 31, 2018

Healing experience after losing my old truck due to theft. After my truck was stolen from my home I felt devastated and did not know what I wanted to replace it with. I went to several different dealers lookin More

by Truck#2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clint Thompson, Patrick El-Hayek, Sean Bendle
Sep 04, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Thank you very much for your kind words. Sean is a cornerstone to our team at Capital and it's great to get our opinion of Sean validated from one of his customers. We are trying to earn customers for life and we hope we have done that with you. Thank you for choosing capital and we hope you are enjoying your new truck. Geoff Haw Fixed Operations Manager

August 27, 2018

A positive experience full of caring sales assosiates The services provided is uncomparable and astonishing. I felt as if I was a full fledged member before I set foot in the door. Would recommened to new More

by DodgeDartGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Eddy, Dhiraj Batra, Jen London, Jaspreet Kaur
Aug 28, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Thank you very much for your review. A review like this is truly what we strive for, so getting one will motivate our whole sales team. I am glad we were able to take good care of you and we hope you are enjoying your new ride. Thank you for choosing Capital. Geoff Haw Fixed Operations Manager

August 23, 2018

Review I have had several issues with this dealership. - promised delivery date was not met - damaged my brand new 2019 Jeep - recently there wa More

by Kjohnston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Tulk, Arvind Gupta, Patrick El-Hayek, Lisa Macrae, Jen London
Aug 24, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Hello Kate Our general manager, Arvind, is looking into you concerns and will be in touch with you. Hopefully he will be able to resolve some of your issues. Please let me know if you have any concerns once you and Arvind have talked. Geoff Haw Fixed Operations Manager Fixed Operations Manager

Oct 18, 2018 -

Kjohnston responded

**Update** So the issues continue. I have never had such a horrible experience with a dealership. It took over a month to straighten out my payments because Jen (the finance person) did not give the bank the proper info. Also I never did hear from the dealership like the comment stated I would. It’s been almost two months and the parts I ordered for the vehicle have never arrived. And finally. When I took the vehicle to another Jeep dealership, I was informed that it grossly overpaid for the extended warrenty. I was told I “paid through the nose” for something I won’t ever need. I will never buy another Jeep. I am a first time/last time customer.

August 23, 2018

Ram 3500 Service Friendly enough staff and got my vehicle in quick, 4 recall notices which they took care of during the service call as i left my truck overnight. Only More

by Marty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Ma
Aug 23, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Thank you Marty, your feed back give us the opportunity to improve so thanks for taking the time to post it. We hope your visit was positive enough that we have earned a customer and we are addressing some of your comments as I write this. Have a great day and thank you for choosing Capital. Geoff Haw Fixed Operations Manager

August 17, 2018

Easy! They went above and beyond! Let me start by saying I am an extremely picky client and don’t believe 5 star ratings exist. To start, I booked my service and couldn’t make the ex More

by Stacey Flaska
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Goudie , Jimmy Ma
Aug 20, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for your review. It is feed back like this that energizes our department as they truly strive to give every customer the best experience possible, I will be sure to make all the staff aware of your post. Thanks again for your review and we hope we have earned a customer. Geoff Haw Fixed Operations Manager

August 13, 2018

Extremely Friendly I dropped off my vehicle for a routine oil change and was given the notice that my vehicle had some necessary repairs to ensure that it is safe to dr More

by Chrysler200
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek
Aug 13, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Thanks for taking the time to leave your review Dean! We here at Capital agree that Paul is a true asset to the dealership and the customers he helps. Thank you for choosing Capital to service your vehicles! Clint Thompson, Service Manager

Aug 20, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for your review, it is much appreciate. Paul will be happy to see your feed back and thank you for choosing Capital. Geoff Haw Fixed Operations Manager

August 13, 2018

Repair to 2013 Ram A Nox sensor failed while I was on vacation and over 200 like friends m the dealer service department and had no appointment. I called them with what More

by Buzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Floyd King
Aug 13, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Thanks for the review Buzz! We were happy to help and glad we could get you and your truck back on the road. Enjoy the rest of your vacation!! Clint Thompson, Service Manager

Aug 20, 2018 -

Capital Chrysler Jeep Dodge Ram responded

Thank you very much for your review. I am glad our service department was able to help and we hope you had a great vacation. Geoff Haw Fixed Operations Manager

July 28, 2018

Helpful staff!! The whole staff is helpful especially Deeraj Batra,Jen London and their manager. I got the deal I was looking for. Thanks Capital Dodge Ram More

by J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dhiraj Batra, Jen London
Jul 30, 2018 -

Capital Chrysler Jeep Dodge Ram responded

I am glad Capital was able to help and thank you for taking the time to post your review. Geoff Haw Fixed Operations Manager

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