Capital Chrysler Jeep Dodge Ram

Very comfortable with dealing at your dealership ! Your team on an express drive through is exceptional on providing your personal requests ! Never had or will experience any other faction of your pers Your team on an express drive through is exceptional on providing your personal requests ! Never had or will experience any other faction of your personal involvement of customer satisfaction! Great team of employees!! More

Friendly, quick and efficient Was on my way to the lake and I needed an oil change and I was in and out in less than half an hour. Technician explained what they were doing and h Was on my way to the lake and I needed an oil change and I was in and out in less than half an hour. Technician explained what they were doing and have done More

Coming again Everyone is always really nice and accommodating. This visit there was a bit of miss communication which means I have to bring my vehicle back another Everyone is always really nice and accommodating. This visit there was a bit of miss communication which means I have to bring my vehicle back another day (since what I came in for wasn’t addressed). This sucks b/c I’m juggling kids and there wasn’t a loaner car big enough for all my car seats. It’ll be another week before it get sorted. More

Electrical Problems More expensive then thought. Dependability of the product has been scared for good. Professionalism of the Service Department at Capital outstanding. More expensive then thought. Dependability of the product has been scared for good. Professionalism of the Service Department at Capital outstanding. Has done what they have been able do when I come in EVERY month it seems, but not their fault the product falls apart, they have been fantastic! More

Below Average Dropped my vehicle off for maintenance to be completed and received a probing call from a salesman the night before I dropped it off. He had a number Dropped my vehicle off for maintenance to be completed and received a probing call from a salesman the night before I dropped it off. He had a number of probing questions for me, obviously trying to determine if I'd be interested in buying something new. As I'm in sales myself, I understand these guys need to prospect but I then received a call the next morning from another sales guy asking more questions, ie: how much I owe (none of your business), what work am I having done, etc. I then had a sales guy come over and sit down with me in the waiting area and start probing. Had to tell him to leave me be as I was working while waiting for the shuttle. I'm not here to buy a car, leave me alone! Witnessed a middle aged lady in a similar situation have to forcibly tell another aggressive sales associate to leave. Minus one star for overly aggressive sales guys hovering around the service dept. Anyway, onto service. Everything was smooth, talked to the service guy on the phone after the work had been completed. I had asked them to repair slow leaks on the two passenger side tires and check an air bag warning light. On the phone he said all of these items had been fixed and I would not be charged labour because it had taken less than 1 hour. When I went into pick up my vehicle I had a $312 bill, $169 of which was for labour on the airbag. I did not have time to argue as I had to head straight to a meeting so paid and left. Got into my car and the low tire pressure light was still flashing on the rear driver side tire. Check the invoice, they fixed the wrong tire (front passenger). It should have been obvious which tires needed to be fixed, they were both low. At least they got the front drivers side, I suppose they had a 50% chance of getting it right... Minus 1 star. I would have liked to have been contacted prior to the work being completed to ok the costs, this was not done. Minus 1 star. Won't return here. More

fast serrvice and response woks excellent,time table nice and verygood service including warantee and loaner... service center help all needs...shuttle always ready when they woks excellent,time table nice and verygood service including warantee and loaner... service center help all needs...shuttle always ready when theyneeded....price are in good rate anf workmanship was good...very clean shop.. More

Great experience They gang at Capital were awesome to deal with an very accommodating. I got the truck I wanted even though I probably stressed them out with all my wa They gang at Capital were awesome to deal with an very accommodating. I got the truck I wanted even though I probably stressed them out with all my wants. I would definitely recommend them to anyone looking for a new or used vehicle. Thank you JT & Jeremy!! Hugs More

Oil change This ‘Pit Crew’ performed an oil and filter (including air and cabin) change in 15 minutes. I also got a wheel alignment inspection done during this This ‘Pit Crew’ performed an oil and filter (including air and cabin) change in 15 minutes. I also got a wheel alignment inspection done during this time. More

I had a horrible experience with a used car dealership in Leduc when I was looking for a Dodge Journey, but Melody has helped me all the way through the process and has never been rude or pushy like most dea Leduc when I was looking for a Dodge Journey, but Melody has helped me all the way through the process and has never been rude or pushy like most dealers I dealt with. Edward in finance has also been great in finding me the best finance rate and pricing for a 7-year bumper to bumper warranty from Mopar and not a third party warranty like other dealers sell! Melody was also able to arrange shipping through Truck to have my new car delivered to Whitehorse, Yukon Territory! There were some delays with the shipping company they used, but Melody has called them and explained that I really needed it soon for a trip and they said they will be able to deliver it within this week! More