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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.3
1,556 Reviews
Call Dealership (780) 435-4711
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1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,556 Reviews of Capital Chrysler Jeep Dodge Ram

September 11, 2025

We bought a jeep compass from there in February and in 7 months of having the vehicle is was in the shop 4 times once for a month, then one of the issues happened again plus a new one where the vehicle slow More

by suechilds04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
AJ dealer manager wouldn't help, Patrick El-Hayek
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September 06, 2025

Great spot. Customer Service is always friendly and professional. Booking a service was very simple and done online without problem. The online option to review More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey (can't remember last name, but also 5 stars), Clint Thompson, Paul El-Hayek, Patrick El-Hayek
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Nov 04, 2025 -

Capital Chrysler Jeep Dodge Ram responded

Thanks for the fantastic review, Chris! We're so glad to hear that you had a great experience with our team. We'll be sure to pass along your compliments to Corey, Clint Thompson, Paul El-Hayek, and Patrick El-Hayek. We're also happy to hear that our online booking and service review options made your visit simple and convenient. We appreciate your business and hope to see you again soon! -- Daniel Mitchell, Internet Sales & Marketing Manager Capital Jeep

September 05, 2025

All I can say truthfully is the two young gentlemen that changed my oil today were amazing thank you More

by Gean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick lube, Paul El-Hayek, Patrick El-Hayek
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Nov 04, 2025 -

Capital Chrysler Jeep Dodge Ram responded

Thanks for the fantastic review, Gean! We're thrilled to hear that our team took such great care of you. We'll be sure to pass along your kind words to Paul and Patrick. Many of our young stars, including the two young gentlemen in the quick lube, start their careers in the quick lube department to pursue their passion for the automotive industry. It's a great way for them to gain hands-on experience and work their way up to becoming full-time mechanics. We're proud to have them on our team and appreciate you recognizing their hard work! -- Daniel Mitchell, Internet Sales & Marketing Manager Capital Jeep

September 05, 2025

Bad experience . I got price i have to pay is more what they promised over the phone. I will not select this service next time More

by clintantony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Corey
Report | Print
Nov 04, 2025 -

Capital Chrysler Jeep Dodge Ram responded

We're very sorry to hear about your experience. We understand how frustrating it is when the final price doesn't match the one you were quoted over the phone. We strive to be transparent with our pricing, and it's clear we missed the mark in this case. We'd like to look into this further to understand what went wrong and make things right. Please send us a direct message with your contact information and the details of your visit. We hope you'll give us another chance to provide you with the excellent service we're known for -- Daniel Mitchell, Internet Sales & Marketing Manager Capital Jeep

September 04, 2025

Thanks to the team,they helped me,,especially the service manager and service representative Paul,even sales representative Esper helped me,thanks to all More

by Jahkeynatty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Esper Hayek, Paul El-Hayek
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August 28, 2025

The staff were very kind, and very quick service for the oil change! Great experience. More

by Nourk
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can’t remember the names of the staff, but they were at the quick line!
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August 27, 2025

I will keep going back for my trucks future service. Paul is knowledgeable and very helpful service advisor. More

by Ting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek
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Nov 04, 2025 -

Capital Chrysler Jeep Dodge Ram responded

Hi Ting, thanks so much for the five-star review! We're thrilled to hear that you had a great experience with Paul. He is a huge asset to our team, and we'll be sure to pass on your kind words. We look forward to seeing you for your truck's future service visits! -- Daniel Mitchell, Internet Sales & Marketing Manager Capital Jeep

August 27, 2025

Went in for a quick lube oil change and was in and out in less than 45 mins. Very professional, polite, and an all around good experience. More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty
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Nov 04, 2025 -

Capital Chrysler Jeep Dodge Ram responded

Craig, thank you so much for the kind words! It's great to hear that your recent oil change was a quick and positive experience. Our team works hard to be professional and polite with every customer, so your feedback means a lot. We really appreciate you choosing us for your service needs and hope to see you again soon! -- Daniel Mitchell, Internet Sales & Marketing Manager Capital Jeep

August 25, 2025

Fixing my jeep after it was stolen has been a nightmare with this dealership. They never did the inspection which led to problem after problem and the service tech said he did work he didn’t. Would not ret More

by belinda_cameron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The mechanic. Don’t know his name or the guy Patrick replaced
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August 24, 2025

Capital Chrysler Jeep staff is very friendly, courteous, knowledgeable and provide on time professional service. More

by Harjit Malhi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Rolfe, Paul El-Hayek, Patrick El-Hayek, Cherie Singleton, Dave Desaulniers, Jim Lee, Sean Macdonald, Kasey Arnold, Fairyn S, Ashley Pallett
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Nov 04, 2025 -

Capital Chrysler Jeep Dodge Ram responded

Thank you, Harjit, for the fantastic 5-star review! We are so glad to hear that our staff—especially the team you tagged—were so friendly, courteous, and knowledgeable. We're proud of our team for providing professional and on-time service. We've passed your kind words on to James, Paul, Patrick, Cherie, Dave, Jim, Sean, Kasey, Fairyn, and Ashley. Your feedback is truly appreciated! -- Daniel Mitchell, Internet Sales & Marketing Manager Capital Jeep

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