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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.3
1,537 Reviews
Call Dealership (780) 435-4711
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1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,537 Reviews of Capital Chrysler Jeep Dodge Ram

July 29, 2025

Fast, knowledgeable people, no hidden costs, comfortable waiting area, spacious service area as well. Will recommend More

by disilva859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know name of the service associate
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Nov 04, 2025 -

Capital Chrysler Jeep Dodge Ram responded

Thanks for the great feedback! We're so glad you had such a positive experience with our team. We'll be sure to pass along your compliments about our fast, knowledgeable people and comfortable waiting area to the entire service team. We appreciate the recommendation!

July 25, 2025

Friendly knowledgeable staff understanding the time value of customer work satisfaction towards the customer and piece of mind More

by Dharsharma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek
Report | Print
July 25, 2025

Car broke down on Saturday. Called Capital Chrysler Jeep Dodge Ram , best call I could have made. They went above and beyond. Great customer service……. Will be going back for su More

by troy.dixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek
Report | Print
July 25, 2025

Josh was very helpful from the intake to arranging pick ups and dealing with what needed to be done to make our Jeep safe. More

by derekasch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Report | Print
July 25, 2025

Very unprofessional staff. Service department has no knowledge of service packages. Not friendly and very rude. More

by Arvindbajwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick El-Hayek
Report | Print
Nov 04, 2025 -

Capital Chrysler Jeep Dodge Ram responded

Hi Arvind, thank you for bringing this to our attention. I am very sorry to hear about your experience with our service department. This is not the professional, friendly, or knowledgeable experience that we hold ourselves to. We take your feedback very seriously. Our service team undergoes continuous training to ensure they are up-to-date with all of our service packages and the latest vehicle technology. I would like to personally look into this. Please contact me directly at your earliest convenience to discuss this matter further and find a way to make this right for you. -- Daniel Mitchell, Internet Sales & Marketing Manager Capital Jeep

July 24, 2025

Friendly and fast service. Fast lane oil change quick. Only nit pick was no free water only coffee. More

by R Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dhiraj Batra
Report | Print
July 23, 2025

Service advisors are always helpful and considerate. Highly recommend this dealership. They always take care of the customers More

by harnarindersingh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek
Report | Print
July 22, 2025

You won’t find better service anywhere else. Top notch staff and impeccable service every visit. I’ve dealt with Mr Thompson and Patrick El Hayek for years. We’ve even switched our fleet to Capi More

by John Burke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint Thompson, James Rolfe, Patrick El-Hayek, Jim Lee, Kasey Arnold, Remy Frederick, Asad Lodhi
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July 21, 2025

Easy to work with and we also got our previous cars with them. Assisted us all throughout the process. More

by batulao23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dhiraj Batra, Mario Liberona, David Mercier
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July 19, 2025

Great customer service. Service advisor was very helpful and friendly, I got all the info from him what I needed. More

by Harjit Malhi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek
Report | Print
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