Dealer Reviews

Service Reviews

Cars for Sale

Write a Review

Dealer Log In

Write a Review

All Salespeople

Sales Department

Capital Chrysler Jeep Dodge Ram

Name: Capital Chrysler Jeep Dodge Ram
Address: 1311 101 St. SW, Edmonton, AB, T6X 1A1, CA
Telephone: (780) 435-4711
Rating: 4.2

4.2

1,458 Reviews

1311 101 St. SW, Edmonton, Alberta T6X 1A1

Directions Directions

Sales: (780) 435-4711

Call (780) 435-4711

Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.2

1,458 Reviews

Call Dealership (780) 435-4711

View Awards

1311 101 St. SW

Edmonton, AB

T6X 1A1

Directions

4.2

1,458 Reviews

Write a Review

View 9 Awards

This rating includes all dealership reviews, with more weight given to recent reviews.

Sales Price Transparency

Service Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Workmanship

Service Time

Service Communication

View 9 Awards

Filter Reviews by Keyword

price truck sales person customer service communication inspection car service buying experience

By Type

1,458 Reviews of Capital Chrysler Jeep Dodge Ram

February 28, 2025

SERVICE VISIT

This place has some of the best customer service hands down. There team is fast and full of knowledge. down. There team is fast and full of knowledge. More

by Aaron

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Fairyn

Report | Print

February 27, 2025

SERVICE VISIT

Patrick was amazing so was Duston. Made a call and they had me taken care of in mins. Made a call and they had me taken care of in mins. More

by queeny772

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Duston, Patrick El-Hayek

Report | Print

February 26, 2025

SERVICE VISIT

This dealership provided Prompt service with knowledgable technicians. This dealership provided a friendly and knowledgableservice advisor technicians. This dealership provided a friendly and knowledgableservice advisor More

by Rodf

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Paul El-Hayek

Report | Print

February 25, 2025

SALES VISIT - NEW

The dealership was very helpful. They were able to deliver my vehicle and answer all my questions. They were able to deliver my vehicle and answer all my questions. More

by D_lafleur

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Alex twin

Report | Print

February 24, 2025

SERVICE VISIT

I received a call from the service advisor to have my vehicle at there service center at 8am to have some repairs completed. Had the vehicle at the service at 7:45am to have the repairs completed. I was vehicle at there service center at 8am to have some repairs completed. Had the vehicle at the service at 7:45am to have the repairs completed. I was informed the repair would be done at approximately 1:30pm the same day. I received a call the vehicle would not be completed until 5pm that day. I went to the service center at approximately 3pm and the vehicle was just started to be repaired. Then they had a wrong part which they could not complete the repair that day . I was given a courtesy vehicle. Had to return to the service center the next business day. More

by dempr4

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Employees Worked With

Clint Thompson, Kasey Arnold

Report | Print

February 22, 2025

SERVICE VISIT

The service was quick and they did a bit extra for me. The drive was worth it The drive was worth it More

by kathymetzger

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

James Rolfe, Paul El-Hayek, Patrick El-Hayek, Cherie Singleton, Dave Desaulniers, Jim Lee, Sean Macdonald, Kasey Arnold, Bill H

Report | Print

February 22, 2025

SALES VISIT - USED

COMPLETE RIP OFF. They will lie to you, scam you, mark up pricing and fail to leave out valuable information such as the importance of gap coverage. Dustin seemed like They will lie to you, scam you, mark up pricing and fail to leave out valuable information such as the importance of gap coverage. Dustin seemed like a genuine guy but was taking orders from Colin - Dustin was my salesman and provided little to no information when it came to the purchasing of the vehicle. I am now out of a vehicle that I owe on - that got written off, DUE TO A FAULTY VEHICLE (windshield cracked after turning on the auto defrost, when my vehicle lost control it's because the vehicle WOULD NOT ALLOW ME TO STEER) and now have to pay $10,000 out of pocket because it's "my fault for driving in icy road conditions". Had he actually taken the time to explain things I would not be in this situation. This is a CORRUPT location and they WILL scam you. The guys that work there are a bunch of uneducated losers who attempt to flirt with women to scam them. 0 stars. More

by KayKay

Recommend Dealer

Employees Worked With

Dustin Stone

Report | Print

Feb 24, 2025 -

Capital Chrysler Jeep Dodge Ram responded

Dear Kaitlyn, We are truly sorry to hear about your experience and the difficulties you have encountered, particularly regarding the purchase of your vehicle and the subsequent motor vehicle collision. Based on our understanding, your financial and employment history did not allow for additional b udget within the approved loan to include supplementary financial products, such as GAP insurance, which would have been beneficial in your situation. Essentially, the lending institutions provided a maximum payment allowance, and we secured a vehicle that fit within those parameters. In fact, we reduced our sale price to align with the bank's approval, ensuring you received a very competitive deal on the truck. Furthermore, our management team understands that you lost control of your vehicle on the highway due to icy road conditions. This incident does not indicate a mechanical failure. As an AMVIC-certified dealership and a publicly traded company, we are committed to upholding the highest standards of ethical business practices and transparency. Our dedication to compliance and customer satisfaction is paramount. Dustin, like all our sales representatives, undergoes comprehensive training on our sales procedures, ethical guidelines, and AMVIC regulations. -- Daniel Mitchell, Internet Sales & Marketing Manager Capital Jeep

February 21, 2025

SERVICE VISIT

Dealership took the time to look after my issue and fix the problem. Very friendly and knowledgeable staff. the problem. Very friendly and knowledgeable staff. More

by Marvin

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Owen, Patrick El-Hayek

Report | Print

February 20, 2025

SALES VISIT - NEW

This dealership provided excellent service the second time. I now have purchased two vehicles from them and both experiences have been 10/10 for customer service, care, price and delivery. time. I now have purchased two vehicles from them and both experiences have been 10/10 for customer service, care, price and delivery. More

by Leeanne Gonzalez

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Hovan Mustafa, Ruby Bhinder

Report | Print

Feb 20, 2025 -

Capital Chrysler Jeep Dodge Ram responded

We're delighted to share that Leeanne Gonzalez has now purchased two vehicles from us, and both experiences were exceptional! Leeanne rated her experiences 10/10 for customer service, care, price, and delivery, highlighting our commitment to consistent excellence. We appreciate your loyalty, Leeanne! -- Daniel Mitchell, Internet Sales & Marketing Manager Capital Jeep

February 19, 2025

SERVICE VISIT

My service advisor was very professional, friendly, knowledgeable and personable. The dealership was very clean knowledgeable and personable. The dealership was very clean More

by Phil

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Paul El-Hayek

Report | Print

Feb 19, 2025 -

Capital Chrysler Jeep Dodge Ram responded

Phil, thank you for taking the time to share your experience! We're so glad that Paul was able to provide you with professional and friendly service. We appreciate your business and hope to see you again soon. Daniel Mitchell, Internet Sales & Marketing Manager Capital Jeep

Capital Chrysler Jeep Dodge Ram

Capital Chrysler Jeep Dodge Ram Awards Awards

1,458 Reviews of Capital Chrysler Jeep Dodge Ram

Map and Directions to Capital Chrysler Jeep Dodge Ram