Capital Chrysler Jeep Dodge Ram

Jeep Grand Cherokee SRT I recently purchased a 2019 Jeep Grand Cherokee SRT From Capital Jeep Edmonton.I spent over 90 thousand dollars on this and they couldn’t not even hon I recently purchased a 2019 Jeep Grand Cherokee SRT From Capital Jeep Edmonton.I spent over 90 thousand dollars on this and they couldn’t not even honour what they promised. I said I would purchase the vehicle if they wrapped the front in 3M, they agreed to that also I wanted winter mats thrown in....that’s not too much to ask for considering the price of what I was buying...after the deal was done I went to pickup the vehicle I saw that only a small portion of the hood was done with 3m...they gave me some xxxxxxxx excuse about how the manager paid for the 3m out of his own pocket?? Then after I checked for winter mats another xxxxxxxx excuse that Grand Cherokees don’t come with winter mats? It was a really bad experience buying from these guys...the sales man I dealt with did his best...but management was horrible..I wouldn’t ever buy from these people again nor will I recommend this dealership. More

Amazing Bought a new 2019 would Ram 1500 from capital and my 4th vehicle from this dealership and from Paul Menezes salesmen to the lot boys who drove up from Bought a new 2019 would Ram 1500 from capital and my 4th vehicle from this dealership and from Paul Menezes salesmen to the lot boys who drove up from Edmonton to fort mcmurray to bring my new truck up and take my trades back down to Edmonton all within 23 hours is what service is. I would recommend this dealership to any one who is looking for a vehicle. One happy customer again!!! More

It was okay The sales lady was eager to please but not pushy. I could tell she was new but any questions we asked and she didn’t know the answers, she didn’t hesi The sales lady was eager to please but not pushy. I could tell she was new but any questions we asked and she didn’t know the answers, she didn’t hesitate to go check with her manager. I really enjoyed dealing with the finance manager. He was extremely personable. More

Very comfortable with dealing at your dealership ! Your team on an express drive through is exceptional on providing your personal requests ! Never had or will experience any other faction of your pers Your team on an express drive through is exceptional on providing your personal requests ! Never had or will experience any other faction of your personal involvement of customer satisfaction! Great team of employees!! More

Friendly, quick and efficient Was on my way to the lake and I needed an oil change and I was in and out in less than half an hour. Technician explained what they were doing and h Was on my way to the lake and I needed an oil change and I was in and out in less than half an hour. Technician explained what they were doing and have done More

Coming again Everyone is always really nice and accommodating. This visit there was a bit of miss communication which means I have to bring my vehicle back another Everyone is always really nice and accommodating. This visit there was a bit of miss communication which means I have to bring my vehicle back another day (since what I came in for wasn’t addressed). This sucks b/c I’m juggling kids and there wasn’t a loaner car big enough for all my car seats. It’ll be another week before it get sorted. More

Electrical Problems More expensive then thought. Dependability of the product has been scared for good. Professionalism of the Service Department at Capital outstanding. More expensive then thought. Dependability of the product has been scared for good. Professionalism of the Service Department at Capital outstanding. Has done what they have been able do when I come in EVERY month it seems, but not their fault the product falls apart, they have been fantastic! More

Below Average Dropped my vehicle off for maintenance to be completed and received a probing call from a salesman the night before I dropped it off. He had a number Dropped my vehicle off for maintenance to be completed and received a probing call from a salesman the night before I dropped it off. He had a number of probing questions for me, obviously trying to determine if I'd be interested in buying something new. As I'm in sales myself, I understand these guys need to prospect but I then received a call the next morning from another sales guy asking more questions, ie: how much I owe (none of your business), what work am I having done, etc. I then had a sales guy come over and sit down with me in the waiting area and start probing. Had to tell him to leave me be as I was working while waiting for the shuttle. I'm not here to buy a car, leave me alone! Witnessed a middle aged lady in a similar situation have to forcibly tell another aggressive sales associate to leave. Minus one star for overly aggressive sales guys hovering around the service dept. Anyway, onto service. Everything was smooth, talked to the service guy on the phone after the work had been completed. I had asked them to repair slow leaks on the two passenger side tires and check an air bag warning light. On the phone he said all of these items had been fixed and I would not be charged labour because it had taken less than 1 hour. When I went into pick up my vehicle I had a $312 bill, $169 of which was for labour on the airbag. I did not have time to argue as I had to head straight to a meeting so paid and left. Got into my car and the low tire pressure light was still flashing on the rear driver side tire. Check the invoice, they fixed the wrong tire (front passenger). It should have been obvious which tires needed to be fixed, they were both low. At least they got the front drivers side, I suppose they had a 50% chance of getting it right... Minus 1 star. I would have liked to have been contacted prior to the work being completed to ok the costs, this was not done. Minus 1 star. Won't return here. More

fast serrvice and response woks excellent,time table nice and verygood service including warantee and loaner... service center help all needs...shuttle always ready when they woks excellent,time table nice and verygood service including warantee and loaner... service center help all needs...shuttle always ready when theyneeded....price are in good rate anf workmanship was good...very clean shop.. More