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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.2
1,462 Reviews

1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,462 Reviews of Capital Chrysler Jeep Dodge Ram

January 08, 2020

Good efficient service The service was very quick. I was in and out in 20 minutes in Quick Lube Service. Very impressed. Highly recommend. Employees do their job well. More

by jsych
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Simmons
Jan 09, 2020 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for your review and for choosing Capital to service your vehicle, both are appreciated. I am happy to read our Express Lane team earned another happy customer and we look forward to seeing you again. Geoff Haw Fixed Operations Manager

January 07, 2020

Excellent service. Steve Simmons’s was a professional, polite and good ambassador for your company. He was a very pleasant well turned out young man More

by Robertpreston
Recommend Dealer
Yes
Employees Worked With
Steve Simmonds
Jan 09, 2020 -

Capital Chrysler Jeep Dodge Ram responded

Hello Robert, I am happy to read that Steve did so well for you. He is a valued member of our team and it is not unusual but always nice to see this kind of feedback from his customers as well. Thank you for choosing Capital to service your vehicle and we look forward to seeing you again. Geoff Haw Fixed Operations Manager

January 02, 2020

Today I brought it my Jeep for oil change And was very Today I brought it my Jeep for oil change And was very impressed with the service I received from Steve. Service was fast and friendly and would More

by Tammy
Recommend Dealer
Yes
Employees Worked With
Steve Simmonds
Jan 03, 2020 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for your review Tammy and thank you for choosing Capital to service your vehicle, both are very much appreciated. I will pass this review onto to Steve and we look forward to seeing you again. Geoff Haw Fixed Operations Manager

December 28, 2019

I took my car in this morning for a routine made maintenance check. I thought I might be there for most of the morning. I was back home at 11:00 am. Everyone I dealt with was efficient, knowledgeab More

by Suze
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek
Dec 30, 2019 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post about you experience Suze!. We do appreciate it and we appreciate you choosing Capital Dodge. Clint Thompson, Service Manager

December 28, 2019

Love the service department! Paul always treats me great and gets me in with short notice. Service will be the reason we buy our next vehicle from Capital More

by corybecker
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek
Dec 30, 2019 -

Capital Chrysler Jeep Dodge Ram responded

I am so happy to read about your service experience. Paul and the rest of our team are very proud of the service they provide so they will enjoy reading your review when I pass it onto them. Thank you for taking the time to post it and thank you for choosing Capital, both are appreciated. Clint Thompson, Service Manager

December 28, 2019

Despite a highly detailed description of the problem which has occurred 12 times rendering the vehicle inoperable, nothing was found because of a lack of codes. Very poor investigative diagnostics. Took More

by doug
Recommend Dealer
No
Employees Worked With
Nick Hawkeye
Dec 30, 2019 -

Capital Chrysler Jeep Dodge Ram responded

Hello Doug. It is unfortunate we were unable to duplicate the concern you seem to be having with your truck. It was roadtested but ran perfectly. After scanning and finding no faults in any of the vehicles on-board diagnostic system, there is really no reliable way to diagnose the concern. Diagnostics require a starting point and with your vehicle working perfectly both for the technician and as per it's computer, it makes it impossible to find the fault. If you would like to discuss further please feel free to contact me directly. Clint Thompson, Service Manager

December 24, 2019

We have purchased a number of vehicles from this dealership and have used them regularly for all of our vehicles maintenance. We have always found their service above average. More

by Notes4vigors
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek, Catherine Steeves, Patrick El-Hayek, Floyd King
Dec 24, 2019 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for your review. I am happy to hear that we have earned a loyal customer, your business is genuinely appreciated. Geoff Haw Fixed Operations Manager

December 10, 2019

Strongly recommended this dealership, service guys are great, I usually deal with Paul or his brother Patric at service centre and they’re great and very helpful guys. More

by Fatmir Z
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek, Patrick El-Hayek
Dec 11, 2019 -

Capital Chrysler Jeep Dodge Ram responded

I am happy to read about your dealings over the years with Capital's service department. Thank you for posting your review and thank you for your loyal business, both are very much appreciated. Geoff Haw Fixed Operations Manager

December 10, 2019

Thank you very much to Husny Ismael, Ismael Mirza and Ruby!! Very happy with your services I am really enjoying my new car. Have a wonderful day! More

by Diana
Recommend Dealer
Yes
Employees Worked With
Husny Ismael, Ismael Mirza, Ruby
Dec 11, 2019 -

Capital Chrysler Jeep Dodge Ram responded

So happy to read your sales experience went so well and that you are enjoying your new car. Thank you for posting your review and thank you for choosing Capital, both are appreciated. Geoff Haw Fixed Operations Manager

December 09, 2019

Service was prompt and they looked after my concerns. Only disappointment was that my truck was not washed after spending $600+ Had an oil change and 4x4 service completed. They also checked out a co More

by Bill J Jr
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek
Dec 10, 2019 -

Capital Chrysler Jeep Dodge Ram responded

Hello Bill, thank you for taking the time to post your review. My disappointment is that your truck wasn't washed also. I do have a wash person and my advisors have been instructed to ask each customer if they would like their vehicle washed. I am glad you were happy with the service you received and I will have Patrick reach out to you to see if we can arrange something for the wash. Geoff Haw Fixed Operations Manager

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