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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.2
1,440 Reviews

1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,440 Reviews of Capital Chrysler Jeep Dodge Ram

September 30, 2019

An Integrity Review I have bought 2 vehicles from Capital and the service always upfront. However, in the market for a mid size truck which Dodge doesn’t have. After deal More

by Rick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario?, Moe Nazeel
Oct 01, 2019 -

Capital Chrysler Jeep Dodge Ram responded

We are still "Real" Rick and thank you for your post. Sorry we didn't have the model line that you were interested in this time but keep us in mind for the next time, we would like to see you again and show you we still have it. Thank you for your past patronage and good luck with your shopping. Geoff Haw Fixed Operations Manager

September 28, 2019

Trading in our truck Can’t say enough good things about this dealership, it’s our 2nd vehicle purchase with them, each time has been a great experience. Our sales person w More

by Edith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruby in finance, Justin Tulk
Sep 30, 2019 -

Capital Chrysler Jeep Dodge Ram responded

Happy to hear that JT and the rest of the team at Capital made your purchasing experience a good one Edith. Keep on enjoying your new truck and thank you for choosing Capital. Geoff Haw Fixed Operations Manager

September 28, 2019

Will buy there again Buying a diesel truck at this dealership was my best experience ever. This dealership listened to what I needed and made it happen! Are salesman was g More

by Very happy family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ozzy Jomha , Jeremy Hamilton
Sep 30, 2019 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for your review and thank you for choosing Capital, both are appreciated. Geoff Haw Fixed Operations Manager

September 27, 2019

Incredible service. They match a price that I had before and also offered a lot more things, the service, the treatment, the help was awesome. Really happy. More

by Memo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rubi Bhinder, Husny Ismael, Dhiraj Batra
Sep 30, 2019 -

Capital Chrysler Jeep Dodge Ram responded

So glad to hear you are happy. Thank you for posting your experience and thank you for your business, both are very much appreciated. Geoff Haw Fixed Operations Manager

September 27, 2019

Good customer service The staff was very helpful getting some work done on my car. The time estimate was good & had a shuttle available so I didn’t have to stress about tha More

by Judi
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy/shuttle driver , Floyd King
Sep 27, 2019 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to post your feedback Judi, and thank you for choosing Capital to service your vehicle, both are very much appreciated. Geoff Haw Fixed Operations Manager

September 26, 2019

Poor customer service I was given the wrong information regarding diagnostic test and repair cost when I took my vehicle in for a check engine light. I was initially told t More

by OneofUs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kasey Arnold
Oct 02, 2019 -

Capital Chrysler Jeep Dodge Ram responded

Hello Jean. I have looked into your file again and I am still still see no error in the quoting on our part. You authorized us to diagnose the concern with your vehicle knowing (as you stated above) that there would be a diagnostic charge. After diagnosing the concern and giving you a quote on repairs you decided not to proceed with the repairs. That diagnostic charge still applies as we had a tech spending time to determine what was wrong with your vehicle. If you had decided to repair your Patriot, the charge would have applied as this is the time spent over and above the time spent to repair. You received a written quote with a break-down and in the end you were only charged the diagnosis time which you initially authorized as that was all that was done for you. The billing was correct. If you would like to discuss further please contact me directly, Clint Thompson, Service Manager

September 19, 2019

Great customer service Great staff and super friendly people. I was with Southtown and they always charge me over and never explain me anything at all. Never fix the problem More

by Suril
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Basem El-Hayek, Guru Raval
Sep 20, 2019 -

Capital Chrysler Jeep Dodge Ram responded

I am glad you choose to try Capital and extremely happy that Basem has been able to take care of all your concerns and keep you happy. Thank you for taking the time to post your review and know that your business is appreciated. Geoff Haw Fixed Operations Manager

September 19, 2019

Fantastic Experience We had a fantastic experience buying our New Ram 1500 Warlock. We were treated well and moved through the whole process with ease. Our saleman was so More

by Andielee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jaspreet Kaur
Sep 20, 2019 -

Capital Chrysler Jeep Dodge Ram responded

I am happy to hear that you are enjoying truck life and that your purchasing experience at Capital was so good. Thank you for giving us a try and if you require anything in the future, please give us a call, we will be glad to help. Geoff Haw Fixed Operations Manager

September 10, 2019

program key amazing staff and awesome service , they care about you and let you know what’s the progress they did on your car and super good with the time they ex More

by jean-philippe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Floyd King
Sep 11, 2019 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your review and thank you for choosing Capital to service your vehicle, both are very much appreciated. Geoff Haw Fixed Operations Manager

September 08, 2019

Great service at quick lube Always great service from Basim he is always very knowledgeable about what I need for my truck, helps a lot when I need it the most. Very friendly and More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Basem El-Hayek, James Rolfe
Sep 09, 2019 -

Capital Chrysler Jeep Dodge Ram responded

Thank you very much for your feedback Terry. I am glad to see your opinion of Basem and ours is the same. I am happy both he and James are taking care of you and thank you for choosing Capital. Geoff Haw Fixed Operations Manager

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