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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.2
1,462 Reviews

1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,462 Reviews of Capital Chrysler Jeep Dodge Ram

February 29, 2020

Capital Chrysler is the best dealership I had ever dealt with from the sales (Al Dewan and Paul ) right down to the finance (Jeremy Hamilton) when you walk into the dealership you were welcome at the door a More

by Cedric Parrill
Recommend Dealer
Yes
Employees Worked With
Al Dewan and Paul , Jeremy Hamilton
Mar 01, 2020 -

Capital Chrysler Jeep Dodge Ram responded

So happy to hear that your sales experience was such a positive one and that Al, Paul, Jeremy and the rest of the team at Capital took such good care of you. I will pass on your review to them as it will make them happy to read it. Enjoy your vehicle and thank you for choosing Capital. Geoff Haw Fixed Operations Manager

February 27, 2020

Took my Ram 2500 Power Wagon in for regular mtce. Paul was my service advisor and he rocked. Kept me abreast of the issues that required attention. Totally satisfied with the service department @ Capital More

by medicmoose
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek
Feb 28, 2020 -

Capital Chrysler Jeep Dodge Ram responded

So happy to read about your positive service experience. I will be sure to pass your review onto Paul, he will be proud to know that he earned a future customer with his customer service. Hopefully your vehicle keeps running well for you in the foreseeable future so we don't have to see you, but we look forward to when we do. Geoff Haw Fixed Operations Manager

February 22, 2020

Great service, great staff and an overall great experience. Al Dewan is definitely the man to see if you're looking for a new vehicle! GM Husey Ishmal and financial master Jeremy Hamilton were able More

by Robert S
Recommend Dealer
Yes
Employees Worked With
Jeremy Hamilton
Feb 24, 2020 -

Capital Chrysler Jeep Dodge Ram responded

It truly makes us so happy to read reviews like yours Robert. Thank you for posting your sales experience and we look forward to helping you in the future. Enjoy your purchase and thank you for choosing Capital. Geoff Haw Fixed Operations Manager

February 13, 2020

I had a great experience overall. I needed an oil change and they were able to get me in the same day. I was in and out within 25 minutes. More

by patricia
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek
Feb 13, 2020 -

Capital Chrysler Jeep Dodge Ram responded

I enjoyed reading how happy you were with your service experience. I am glad Patrick and the rest of the team did so well for you and I will be sure to pass your review onto them. Have a great day and thank you for choosing Capital. Geoff Haw Fixed Operations Manager

February 10, 2020

I recently purchased a used car from Ash and the experience was fun and stress free. Ash found the car that was perfect for me and in my price range. If you’re looking for someone to trust, Ash is y More

by BremnerJessica
Recommend Dealer
Yes
Employees Worked With
Ash, Alex, Tom
Feb 11, 2020 -

Capital Chrysler Jeep Dodge Ram responded

So happy to hear about your sales experience Jessica. Enjoy your vehicle and we look forward to helping you in the future. Thank you for choosing Capital. Geoff Haw Fixed Operations Manager

February 09, 2020

Excellent service, they had everything ready, they made this deal as seamless as possible. One of the best dealership experiences Hands down thank you guys! More

by jjohnkehewin
Recommend Dealer
Yes
Employees Worked With
Ruby Bhinder 5 stars
Feb 10, 2020 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to post your sales experience and thank you for choosing Capital, both are greatly appreciated. Geoff Haw Fixed Operations Manager

February 06, 2020

Absolutely amazing team to work with. So kind and accommodating and helped support my needs as a single mom! Al and Ruby helped immensely!! Thankyou! More

by KimmmmC
Recommend Dealer
Yes
Employees Worked With
Al and Ruby
Feb 07, 2020 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for taking the time to post your sales experience and thank you for choosing Capital, both are greatly appreciated. Geoff Haw Fixed Operations Manager

February 04, 2020

On Monday February 3rd 2020 we phoned Capital dealership and had our vehicle brought in for service. Our vehicle was looked at timely (same day) and returned promptly. Lastly, the service which we received More

by Suann Ndip
Recommend Dealer
Yes
Employees Worked With
Rodney Harder, Floyd King
Feb 05, 2020 -

Capital Chrysler Jeep Dodge Ram responded

So happy to hear how we have earned your business so far. We appreciate you posting your service experience and we look forward to seeing you in the future. Thank you for choosing Capital. Geoff Haw Fixed Operations Manager

February 03, 2020

Wanted to replace rear disk brakes after only 2 years Went in to do an oil changed. They said that the rear disk brakes needed to be replaced. Had them replaced less than 2 years ago. Never going back. More

by NoLongerCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not in list
Feb 04, 2020 -

Capital Chrysler Jeep Dodge Ram responded

I can't look into anything unless I have an actual name used during the service but years don't mean anything. What was the measurement of the pads is the important point, what if a caliper seized and caused premature wear or if the vehicle was driven a higher than normal mileage in that time. If the oil change was done in the quick lube they don't take the tires off, they will measure the brakes using a measuring bar through the wheel. This shows the amount of pad left but doesn't determine if there are other problems that may have caused that wear. If you are interested please email me back your information at ghaw@capitaljeep.com and I will look into this further so you don't run the risk of consequential damage in the short term future. Geoff Haw Fixed Operations Manager

January 22, 2020

$179.92 to tighten a loose rad hose clamp and top up anti-freeze. Replaced radiator less than a year ago so lose clamp should not have been a problem. Cannot believe the cost. Outrageous More

by thamblin
Recommend Dealer
No
Employees Worked With
Floyd King
Jan 24, 2020 -

Capital Chrysler Jeep Dodge Ram responded

Hello Tim I have looked into you concern. From what I have found you brought your vehicle back to us 7 months and 20,000 km's after we replaced your radiator. To find the leak he had to pressure test your system. Once the leak was found he had to remove the upper rad support to access the area, adjusted the hose and clamp, added coolant from the shop which we provide at no cost, re-pressure tested your system again to make sure this repaired the problem, and then had to put everything back together again. If the leak was there since we worked on it you would have had no coolant in the system and this would have been a problem much, much, earlier. Unfortunately -40 degree temperatures tend to reek havoc on everything never the less, we billed an hour for a job the technician spent an hour on. I believe you were handled fairly but if you still have concerns that you wish to discuss please contact our service manager, Clint Thompson, and he will be more than happy to discuss them with you. Geoff Haw Fixed Operations Manager

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