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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.3
1,587 Reviews
Call Dealership (780) 435-4711
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1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,587 Reviews of Capital Chrysler Jeep Dodge Ram

September 23, 2021

Nice personnel and work was done quickly.Patrick was Nice personnel and work was done quickly. Patrick was knowledgeable about the problem and pointed where to wait while the work on van was in process. More

by Panorama44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick H
Report | Print
Sep 24, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for posting your service experience Danny. We appreciate the review and we appreciate that you chose Capital for your service work. We look forward to seeing you again. Geoff Haw Fixed Operations Manager

September 20, 2021

Gets the job done at a reasonable price and informs you of any potential issues that may arise. More

by WhydoIneedascreenname?
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul H
Report | Print
Sep 21, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your service experience, it is very much appreciated. Geoff Haw Fixed Operations Manager

September 17, 2021

Excellent service, honest answers, and quick. Service rep was awesome, friendly, honest, timely and explained everything. More

by Scotty123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul H
Report | Print
Sep 20, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your service experience Scott and thank you for choosing Capital to service your vehicle, they are both genuinely appreciated. Geoff Haw Fixed Operations Manager

September 15, 2021

Over all Excellent service especially Diraj, Alex and the Finance Mr. Bryan.They give us great deal. More

by L&J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex and Ted , Dhiraj Batra
Report | Print
Sep 16, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for posting your sales experience and thank you for choosing Capital, both are greatly appreciated. Geoff Haw Fixed Operations Manager

September 13, 2021

Not good car dealer they don’t say the true condition of thier selling car.you pay with new car price but they send a used used More

by rodz
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chance Blais, Dhiraj Batra, Jeremy Hamilton, Jay Janda, Moe Nazeel, Manish Rana, Natasha Larsen, Jaspreet Kaur, Corey Goodine, Amrinder Gill
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Sep 13, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Hello Rodz, your name and story are not familiar to us and you have mentioned employees that don't even deal with the public so we have no clue if you are a customer of ours and if so what your concerns would be. If this is a valid review please email me your real name and contact information along with a more detailed story relating to your concern to ghaw@capitaljeep.com and I will look into things for you. Geoff Haw Fixed Operations Manager

Sep 14, 2021 -

rodz responded

Hello Geoff. My name is Rodel Babor. I purchased online a Jeep Gladiator Willys from your company last September 2, 2021 and was delivered last September 9. First and foremost, the promised delivery date was not observed. Second, I purchased a brand new vehicle so I was surprised to find out that the mileage on it was already 1400 and when I asked my dealer why, he said it is because the boss used it. There were also dog’s fur on the seats. Moreover, there’s a long scratch inside the vehicle like someone used it to carry a heavy thing. I trusted your company because of the good reviews I read from your website but it’s unfortunate that I experienced all of those.I hope your company will do something about this matter and this will not be experienced by other customers again.

Sep 14, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for providing me the information I required Rodel. Give me a day or two to look into this and I will get back to you. Geoff Haw

September 12, 2021

The Salesman was very good and so was the finance lady, had everything ready for us when we got there. We just had to take for a test drive and sign the papers More

by Kevlor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Berkley , Mya
Report | Print
Sep 13, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Glad to read that you were happy with your experience Kevlor. Enjoy your new purchase and thank you for choosing Capital. Geoff Haw Fixed Operations Manager

September 11, 2021

I like getting my vehicles from this dealership because they really dig deep into trying to find the next best thing along with affordable prices. Bonus, everyone is so friendly. More

by shalane.albert15@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Dewan, Jeremy Hamilton
Report | Print
Sep 13, 2021 -

Capital Chrysler Jeep Dodge Ram responded

We like that you choose Capital to purchase your vehicles from as well Shalane, your business if very much appreciated. I will pass on you kind words to your sales person Al and I hope your are enjoying your new Jeep. Geoff Haw Fixed Operations Manager

September 10, 2021

My service agent was very kind and helpful Patrick made sure I was taken great care. And The lady at the service desk mrs Catherine greeted me with open arms and informed me that a shuttle would take me h More

by Ritchie Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catherine Steeves, Patrick H
Report | Print
Sep 13, 2021 -

Capital Chrysler Jeep Dodge Ram responded

We grateful that you took the time to post your service experience and I will be sure to make Patrick, Catharina, and the rest of the team aware of your review. Thank you for choosing Capital. Geoff Haw Fixed Operations Manager

August 31, 2021

Everything was great until I drove away and there is less than 1/2 a tank if gas. I think that was a little bit ungrateful for dropping 35+K. More

by Dave.hingley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Tulk
Report | Print
Sep 02, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Hello Dave, thank you for the review and I hope you are enjoying your purchase. The fuel was an oversight and for that we apologize. If you want to get in touch with JT or one of our sales managers we will take care of filling your vehicle for you. We look forward to hearing from you and thank you for choosing Capital. Geoff Haw Fixed Operations Manager

August 27, 2021

Is fantastic to deal with got the truck in quickly out standing job thank you very much. Service team did what they said they would. More

by DOUG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul H
Report | Print
Aug 30, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you as well Doug for taking the time to post your service experience and for choosing Capital to service your vehicle, both are genuinely appreciated. Geoff Haw Fixed Operations Manager

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