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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.3
1,555 Reviews
Call Dealership (780) 435-4711
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1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,555 Reviews of Capital Chrysler Jeep Dodge Ram

November 16, 2022

Disagreement with service department on a warranty issue now they won’t call me back More

by darren
Recommend Dealer
No
Employees Worked With
Clint Thompson , Catherine Steeves
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Nov 16, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Hello Darren, I have spoken with both Catharina and Clint, the two employees you noted in your review, and based off of just your first name they don't remember dealing with this. It would be unlike us to not call back. Can you please provide your full name used on your repair order and a contact number so we can address your concern. If you wish you can email the information to ghaw@capitaljeep.com. Thank you. Geoff Haw Fixed Operations Manager

November 11, 2022

Was an amazing experience - they had me in new wheels within the day and delivered also! More

by snell
Recommend Dealer
Yes
Employees Worked With
Colin, Dustin, Mel
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Nov 14, 2022 -

Capital Chrysler Jeep Dodge Ram responded

So happy to read how amazing your sales experience was. Thank you for taking the time to share this and thank you for choosing Capital, both are greatly appreciated. Enjoy your purchase. Geoff Haw Fixed Operations Manager

November 11, 2022

Took way too long 2 hours for quick oil change but employees were polite and friendly More

by Adnan
Recommend Dealer
Yes
Employees Worked With
Aminos
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Nov 15, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Hello Adnan, thank you for your honest review and sorry that we didn't meet yours or our expectations this time. No excuse but we have been struggling with staffing issues primarily due to the cold/flu that has been going around and the day you showed up we were quite shorthanded. I hope you give us another chance to wow you the next time you are in need of an oil change. Thank you for choosing Capital. Geoff Haw Fixed Operations Manager

November 10, 2022

Everything was delivered as promised, quicker than i anticipated. I would not hesitate to bring my vehicle back More

by Nicholas John Salloum
Recommend Dealer
Yes
Employees Worked With
Basem El-Hayek
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Nov 11, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Thank you Nicholas, both your review and your business are very much appreciated. Thank you for choosing Capital. Geoff Haw Fixed Operations Manager

November 04, 2022

Patrick is a real professional when communicating with customers. I will continue to use him as my service advisor as long as he’s is in his position More

by Mikeclaussen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek
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Nov 07, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for the review Mike. You have been a valued customer here at Capital for years and we appreciate both your business and your input. We look forward to helping you again in the future. Geoff Haw Fixed Operations Manager

November 03, 2022

Always have received excellent service. Patrick is very good at keeping me informed throughout my service appointment and answers any questions that I may have. More

by ddbailey99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek
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Nov 04, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your service experience with Patrick and the team Deborah and thank you for continuing to choose Capital for your service needs, both are truly appreciated. Geoff Haw Fixed Operations Manager

November 01, 2022

It was Kirsten who was the best help of all and always cheerful and a good sense of humour More

by benimue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirsten ?
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Nov 01, 2022 -

benimue responded

I got very good service all around. Thank you!!

Nov 01, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for posting your service experience "benimue" and thank you for choosing Capital, both are truly appreciated. Geoff Haw Fixed Operations Manager

October 31, 2022

Always cheerful representative makes you feel like your important and want to be there today More

by jsgibb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirsten
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Nov 01, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Hello "jsgibb" thank you for taking the time to post your service experience and thank you for choosing Capital, they are both genuinely appreciated. Geoff Haw Fixed Operations Manager

October 31, 2022

Good people to deal with. Patrick is excellent he kept his word of giving us our car by 2 pm. More

by Pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Tulk, Jeremy Hamilton, Patrick El-Hayek
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Nov 01, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your service experience with Patrick and our team Pam. I am glad to read you were happy with the customer care you received, and I hope we get a chance to earn a 5 star from you next time. Thank you for choosing Capital. Geoff Haw Fixed Operations Manager

October 25, 2022

The service was great Steve was great people were friendly got the truck I was looking for an old refer this company to others More

by aaron_ledoux
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve awesome
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Oct 26, 2022 -

Capital Chrysler Jeep Dodge Ram responded

Hello Aaron, we appreciate that you have taken the time to post your sales experience. Enjoy your newly purchased Ram and I will be sure to make Steve aware how pleased you were with everything. Thank you for choosing Capital. Geoff Haw Fixed Operations Manager

Oct 26, 2022 -

aaron_ledoux responded

Thank you so much I appreciate everything you guys did for us have a wonderful week

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