Back

Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.2
1,440 Reviews

1311 101 St. SW

Edmonton, AB

T6X 1A1

Directions

By Type

1,440 Reviews of Capital Chrysler Jeep Dodge Ram

December 15, 2021

I had more issues with my truck than I thought, so thanks to Capital for bringing that to my attention. And also thanks to them for looking into and letting me know that those would be covered under my warra More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kasey Arnold
Dec 16, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Hello Bob, so happy to read how well our service team took care of you. Thank you for posting your experience and thank you for choosing Capital, both are very much appreciated. We hope we can help you again in the future. Geoff Haw Fixed Operations Manager

December 15, 2021

Friendly staff. Poor time management. Only face to face customer in the service area and it took 1 hour to complete my quick line oil change. More

by crosesship
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Dec 16, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for your feedback and I am sorry that we didn't meet yours or our expectations. Your review gave me a reason to sit down with our Express Lane supervisor and go over some security footage of the team in action and talk about procedures. Almost every customer interaction that we reviewed the vehicle was in the lube bay for right near the 30 minute mark, give or take 5 minutes, so your experience is not the norm. We still used this time to notice areas of improvement which was initiated by your review, thanks again and we hope you will try us next time. Geoff Haw Fixed Operations Manager

December 14, 2021

Pleasant to deal with. Were bought four vehicles from them and will continue to use them. Sales is top notch. More

by Alfrescochad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Blonar and Jt, Jeremy Hamilton
Dec 15, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your sales experience and thank you for continuing to choose Capital over the years, both are genuinely appreciated. Geoff Haw Fixed Operations Manager

December 03, 2021

Great service, personal, location and access. Was provided all comfort and options to wait drop off or loaner. All excellent More

by Coleth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek
Dec 03, 2021 -

Coleth responded

Excellent experience

Dec 03, 2021 -

Coleth responded

Will be back

Dec 07, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for posting your service experience and thank you for choosing Capital, both are genuinely appreciated. Geoff Haw Fixed Operations Manager

November 30, 2021

Met with Jay and he was very professional the entire time, no games straight to the point! Then met with Jeremy with finance, also very professional!! Great experience, thank you so much! I’ve bought m More

by Adam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Al-Sahil 5stars, Jeremy Hamilton, Jay Janda
Dec 07, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Hello Adam, we are very proud to read how well you purchasing experience went with our sales team and in particular Jay and Jeremy. Thank you for posting this and thank you for choosing Capital, enjoy your new ride. Geoff Haw Fixed Operations Manager

November 27, 2021

Very knowledgeable in terms of their services. Great job for those technician really appreciate what you guys going. More

by Jeanries CT.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance Blais
Nov 30, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for both your review and for choosing Capital, both are greatly appreciated. Geoff Haw Fixed Operations Manager

November 26, 2021

I always have a great experience with the customer service at this delearship for my vehicle More

by Adrien.degroot1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catherine Steeves, Patrick El-Hayek
Nov 30, 2021 -

Capital Chrysler Jeep Dodge Ram responded

Hello Adrien, thank you for taking the time to post your service experience and thank you for your business over the years, both are genuinely appreciated. Geoff Haw Fixed Operations Manager

November 25, 2021

Expert, efficient and effective service. Great communication from the service provider (Patrick). He made sure I was able to get a loaner vehicle, while my care was being serviced, which was also More

by I.o.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick El-Hayek
Nov 25, 2021 -

Capital Chrysler Jeep Dodge Ram responded

I am sure Patrick will be extremely grateful for your review once he has had a chance to read it. Our goal is to exceeded our customers expectations and I am glad to read that he did that for you, thank you for choosing Capital. Geoff Haw Fixed Operations Manager

November 25, 2021

Very efficient and quickunderstand the needs and very Very efficient and quick understand the needs and very good with trouble shooting Very knowledgeable We always have a great experience whenever w More

by Suril
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Basem El-Hayek
Nov 25, 2021 -

Capital Chrysler Jeep Dodge Ram responded

We appreciate you posting your service experience Suril, it makes me happy to read how well Basem and the rest of the team took care of you. We hope we can help you again in the future, thank you for choosing Capital. Geoff Haw Fixed Operations Manager

November 24, 2021

First time I was at this dealership. Robbie the salesman was very helpful and was very accommodating answered all of questions More

by rhmachan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robbie in used sales
Nov 25, 2021 -

Capital Chrysler Jeep Dodge Ram responded

I am glad to read that your sales experience went so well. I will make Robbie aware of your post and thank you for choosing Capital. Geoff Haw Fixed Operations Manager

...
38
...