Capital Chrysler Jeep Dodge Ram

We found the truck we were looking for at this dealership. We were so excited! When we were making the deal, we asked for the truck to be detailed. We were promised it would definitely be detailed dealership. We were so excited! When we were making the deal, we asked for the truck to be detailed. We were promised it would definitely be detailed. The truck is in great shape but the seats were dirty & the ram boxes were dirty. When my husband picked up the truck & brought it home, it was not detailed! The seats were still dirty & the ram boxes weren’t even vacuumed out! The back box was also not washed out. I called the dealership right away. The manager apologized & asked us to bring it in & it will be done. We went in on Saturday (we live 45 minutes away) & all they did was wash the outside. The ram boxes, back of the truck & seats were still dirty! I showed our salesman & they sent it back to get washed again. all they did was spray out the ram boxes & back. Seats still dirty. Now the manager got involved & he told me that they wouldn’t shampoo the seats unless he specified. I told him he shouldn’t use the word ‘detailing’ because what he thinks it means is not the same as everyone else! I was very mad now. We bought a $60,000 truck & we couldn’t have it cleaned properly?! The manager could tell how upset I was now & offered for us to bring it in anytime & he will get the seats shampooed. We are so disappointed, we can’t be bothered. I’ll do it myself. We are just disappointed in the dealership for not truly detailing our new truck. It wasn’t a big request! More

Very poor service and services are always more expensive than ever quoted. The bookings group is a call center and they are to blame for not agreed to service. I will never use Capital Chrysler again. Once than ever quoted. The bookings group is a call center and they are to blame for not agreed to service. I will never use Capital Chrysler again. Once you are in their system you get constantly messages about buying a new vehicle. Never again! More

Peace of Mind Inspection Went with my daughter in Dec and she got the peace of mind inspection done. She told them it was make a horrible noise. When we picked it up, they Went with my daughter in Dec and she got the peace of mind inspection done. She told them it was make a horrible noise. When we picked it up, they said there was nothing wrong. Today she took it back in, they cut a hole in her line - said it was leaking fluid and that was the only way they took tell!!!!!! Never replaced the slashed hose, topped up the fluid, said since it was couple months ago they would do nothing, plus nothing was written on the report in Dec....how that was customers fault I dont know. But for sure is leaking now with slashed - unreplaced hose. So all these good ratings - Family and employees without a doubt! So You get peace of mind I guess for 30 Days!!! Hmmmmmm now who do we go see about those? More

Capital Chrysler is the best dealership I had ever dealt with from the sales (Al Dewan and Paul ) right down to the finance (Jeremy Hamilton) when you walk into the dealership you were welcome at the door a with from the sales (Al Dewan and Paul ) right down to the finance (Jeremy Hamilton) when you walk into the dealership you were welcome at the door and they found me the right vehicle and price for me, I would highly recommend anyone looking for a vehicle go to Capital Chrysler Awesome service More

Took my Ram 2500 Power Wagon in for regular mtce. Paul was my service advisor and he rocked. Kept me abreast of the issues that required attention. Totally satisfied with the service department @ Capital was my service advisor and he rocked. Kept me abreast of the issues that required attention. Totally satisfied with the service department @ Capital Chrysler. We be returning in the future for all my service needs. More

Great service, great staff and an overall great experience. Al Dewan is definitely the man to see if you're looking for a new vehicle! GM Husey Ishmal and financial master Jeremy Hamilton were able experience. Al Dewan is definitely the man to see if you're looking for a new vehicle! GM Husey Ishmal and financial master Jeremy Hamilton were able to make my experience a most enjoyable one. Way better than some of the other 'big guy' dealerships. 15/10 reccomend Capital Chrysler Jeep and Dodge to all looking for a great experience. More

I had a great experience overall. I needed an oil change and they were able to get me in the same day. I was in and out within 25 minutes. and they were able to get me in the same day. I was in and out within 25 minutes. More

I recently purchased a used car from Ash and the experience was fun and stress free. Ash found the car that was perfect for me and in my price range. If you’re looking for someone to trust, Ash is y experience was fun and stress free. Ash found the car that was perfect for me and in my price range. If you’re looking for someone to trust, Ash is your guy! Huge thank you to Ash, Alex and Tom for making my car buying experience how it should be! I will definitely be back for my future vehicles. More

Excellent service, they had everything ready, they made this deal as seamless as possible. One of the best dealership experiences Hands down thank you guys! this deal as seamless as possible. One of the best dealership experiences Hands down thank you guys! More

Absolutely amazing team to work with. So kind and accommodating and helped support my needs as a single mom! Al and Ruby helped immensely!! Thankyou! accommodating and helped support my needs as a single mom! Al and Ruby helped immensely!! Thankyou! More