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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

3.9
1,225 Reviews

1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,225 Reviews of Capital Chrysler Jeep Dodge Ram

July 01, 2020

It was very good fast easy and affordable, i am very happy with the new car and service i got and any questions i had were answered More

by Greg
Recommend Dealer
Yes
Employees Worked With
Dustin stone and jason, Jeremy Hamilton
Jul 02, 2020 -

Capital Chrysler Jeep Dodge Ram responded

So good to hear how happy you are with your car and the customer service you received. Thank you for choosing Capital and we look forward to seeing you again. Geoff Haw Fixed Operations Manager

July 01, 2020

Capital is the best dealership I have ever dealt with, didn't have my color in my dodge ram but came up with something even better, love my truck and color. Thank you so much, you guys are the best and wo More

by okanaganmudder
Recommend Dealer
Yes
Employees Worked With
Basem El-Hayek, Justin Tulk, Adrian Ramlal
Jul 02, 2020 -

Capital Chrysler Jeep Dodge Ram responded

Very happy to hear how satisfied you were with Capital. I am glad we were able to exceed your expectations and I hope you enjoy your truck for a long time to come. Thank you for choosing Capital. Geoff Haw Fixed Operations Manager

June 22, 2020

I ended up waiting about an hour to meet with finance. The vehicle has scrapes and chips in the rims and a vibration. Not pleased More

by mary_rose1026
Recommend Dealer
Yes
Employees Worked With
Ian Wong , Jeremy Hamilton
Jun 24, 2020 -

Capital Chrysler Jeep Dodge Ram responded

The name that you used on your review doesn't show in any of our data bases as a customer. If you have left this review in error we kindly ask you to remove it. If you do have a valid concern please reach out to our general sales manager Husny and he will do his best to take care of you. Geoff Haw Fixed Operations Manager

June 19, 2020

Professional service from Al The salesman, Al, went out of his way to make the deal happen. He patiently answered any questions and even delivered my truck. The experience was as More

by GregS
Recommend Dealer
Yes
Employees Worked With
Al Dewan
Jun 22, 2020 -

Capital Chrysler Jeep Dodge Ram responded

Thank you so much for your feedback Greg. Al is a great member of our team at Capital so it doesn't come as a surprise that your sales experience with him was a good one. Enjoy your new purchase and thank you for choosing Capital. Geoff Haw Fixed Operations Manager

June 07, 2020

Would’ve been nice to get two key fobs with the truck even though it’s used , all vehicles come with two original any ways . For a dealership to give a second one with a used truck is peanuts . To the gu More

by plymouthracer
Recommend Dealer
No
Employees Worked With
Jim Lee
Jun 09, 2020 -

Capital Chrysler Jeep Dodge Ram responded

With you not using your real name and with our General Sales manager Husny never being approached with similar concerns I have no way of looking into this for you. Husny would like to speak with you. If this is of interest to you please call 780-435-4711 and he will do his best to help you. Geoff Haw Fixed Operations Manager

June 05, 2020

I had went to Derrick Dodge dealership as being new to the Edmonton area had to start with one . I TOTALLY got ripped off . It was the worst costumer service I have ever gotten from a business . Figuring More

by lincam
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek
Jun 09, 2020 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for taking the time to post your review. Paul is a highly valued part of our service team and I am happy to read that he took such good care of you. Thank you for trying us and we look forward to helping you in the future. Geoff Haw Fixed Operations Manager

April 23, 2020

Had a very pleasant one the day of our purchase, sales people were really kind and help full, will definitely be handing out business cards to help bring sales. More

by Kelvin & Tara
Recommend Dealer
Yes
Employees Worked With
Ray Saad ,Jorge Maya ,Husny Ismael ,Ruby Bhinder
Apr 24, 2020 -

Capital Chrysler Jeep Dodge Ram responded

Hello Kelvin and Tara, I am glad you were more than happy with your sales experience. This is something we strive for with every customer so reading your review excites us. Thank you for taking the time to post it and thank you for choosing Capital, both are appreciated. Geoff Haw Fixed Operations

Apr 24, 2020 -

Kelvin & Tara responded

5 stars all the way guys.

April 21, 2020

April 21/2020 Capital Chrysler Dodge Jeep Ram I April 21/2020 Capital Chrysler Dodge Jeep Ram I recently purchased a 2017 Dodge Ram 2500 Power Wagon from Al Dewan and Mark Destacamento. Bo More

by Gpaul1
Recommend Dealer
No
Employees Worked With
Barry Odenbach, Sholean Dyck, Chris Corliss, Brad Deboice, Trevor Foy
Apr 22, 2020 -

Capital Chrysler Jeep Dodge Ram responded

Hello Greg, I tried calling you to find out more information but there was no answer and no voice mail for me to leave a message. Since then your salesperson Al got in touch with you and found out that you thought our parts department was overpriced on all weather mats for your truck and you told both our parts department originally and Al that you could get them for under $200 at Derrick. I pulled up the quote from our parts department and they had quoted you the retail price of $245 but reduced the price for you to $215 in an effort to earn your business. I have since called into two other Dodge dealers acting as a customer to see what they sell them for. One competing dealership was the same price as us and the second, Derrick Dodge that you talk about, was more at $263.93. We will always try to do our best for our customers but some requests just can't be done. Our quote for $215 is still applicable. I believe once you have had time to look that you are going to find our quoted price to be the best price and if you are still interested in getting the mats we would be more the happy to honor that quote for you. If you wish to contact me to discuss this in any more detail please call 780-435-4711. Geoff Haw Fixed Operations Manager

April 03, 2020

Yesterday I had purchased a 2017 Dodge Ram SLT Outdoorsman. My salesman is Al Dewan. Al Dewan is my very good who I have the honour to work with when we worked for the automotive industry. Al is a More

by Jason Ryan Young
Recommend Dealer
Yes
Employees Worked With
Al Dewan
Apr 06, 2020 -

Capital Chrysler Jeep Dodge Ram responded

Thank you Jason, we have the same respect for Al and are happy that he is a part of our sales team. We also want to thank you for both the review and most of all for choosing Capital, enjoy your truck. Geoff Haw Fixed Operations Manager

March 27, 2020

Basem was really helpful with my dodge caravan service under warranty, he guided me through and saved a lot of time and money. Also from the sales management side naz being always helpful whenever we go More

by Sandeep
Recommend Dealer
Yes
Employees Worked With
Naz , Basem El-Hayek
Mar 27, 2020 -

Capital Chrysler Jeep Dodge Ram responded

Hello Sandeep I am glad to read how happy you are with Capital and Basem and Naz in particular. They are great members of our team here at the dealership. I also would like to thank you for taking the time to post your feedback and for choosing Capital, both are appreciated. Have a great day. Geoff Haw Fixed Operations Manager

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