Capital Chrysler Jeep Dodge Ram

This rating is for the service dept - Paul E always takes care of everything I need and has never overpriced a quote. I've compared prices at other places and what he presents is on part or lower. Best custo care of everything I need and has never overpriced a quote. I've compared prices at other places and what he presents is on part or lower. Best customer service I've ever had at a dealership!! More

Fast and efficient and thorough. Excellent notification process. Good follow-up with repair details. thanks! process. Good follow-up with repair details. thanks! More

On time and quick service. Thanks for the complimentary car wash see you in 7000km car wash see you in 7000km More

I bought my Jeep in Feb 2021, part of the deal was a free year of SiriusXM and the Uconnect app. My Uconnect remote starter and SiriusXM did not work because of a known technical issue. It got resolved in Au year of SiriusXM and the Uconnect app. My Uconnect remote starter and SiriusXM did not work because of a known technical issue. It got resolved in Aug 2021, so I asked if I could have my free year re-started from Aug 2021, and was denied. More

It was a perfect visit with service department. Needed It was a perfect visit with service department. Needed head light change. Paul was was great. It was a perfect visit with service department. Needed head light change. Paul was was great. More

We are not impressed. The wheels are sticky/dirty, not cleaned after the work was done. We change over the tires summer to winter in the fall and winter to summer in the spring. It never fails there is al cleaned after the work was done. We change over the tires summer to winter in the fall and winter to summer in the spring. It never fails there is always something wrong with our vehicle. For at 2018 Jeep Cherokee and only 55,000 kgs on it, it blows our mind to go in for a 99.00 special to change over tires and come out with a over 500.00 bill every time. This time it was lug nuts which we did get second opinions on how 20 lug nuts are swollen and need to be replaced. We checked with another Chrysler dealership and they were surprised. They did mentioned maybe a few but all 20 and at 18.23 a piece, total of 364.60, wow is all we can say. As seniors we feel we have been taken advantage of once again and can honestly say we will not be back to Capital Jeep for any service nor buy a vehicle from your dealership. More

The gentleman I dealt with at this dealership was Basem the service manager. He is probably the best service person I’ve had the pleasure to deal with ever. Very honest and I feel I get only what is needed the service manager. He is probably the best service person I’ve had the pleasure to deal with ever. Very honest and I feel I get only what is needed for my truck when I take it in there. More

Repairs were done in a timely manner and all service members were friendly and provided detailed information members were friendly and provided detailed information More

I Always get quick and great service and reasonable pricing on all my vehicles. Definitely recommend this service dealership pricing on all my vehicles. Definitely recommend this service dealership More

Everyone here is amazing! Mauricio always provides outstanding customer service. It’s why my family and I keep coming back and will continue to with the younger generations! Thank you for all that you outstanding customer service. It’s why my family and I keep coming back and will continue to with the younger generations! Thank you for all that you do Mauricio, and all at Capital Chrysler Jeep ! More