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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.3
1,572 Reviews

1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,572 Reviews of Capital Chrysler Jeep Dodge Ram

March 04, 2025

Got a car from Al; he was very helpful and did his best to give me the best deal. They also offer delivery at a reasonable rate. He delivered the car to me personally because no drivers were available when More

by Vincentm1688
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Al Dewan
March 04, 2025

This dealership was very friendly and very helpful and they helped their customers in a timely manner. More

by Geoff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Sorochan, Deep Maiti
March 02, 2025

Al Dewan in my opinion is your best salesman . I so appreciate ALS personal touch. More

by Haroldchilds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Al Dewan, Jag Rai, Remy Frederick
February 28, 2025

This place has some of the best customer service hands down. There team is fast and full of knowledge. More

by Aaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fairyn
February 28, 2025

Excellent service, great knowledgeable friendly staff, nice facility, quick shuttle ride and pickup… been going there for years More

by JVK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fairyn, Patrick H
February 27, 2025

Patrick was amazing so was Duston. Made a call and they had me taken care of in mins. More

by queeny772
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duston, Patrick H
February 26, 2025

This dealership provided Prompt service with knowledgable technicians. This dealership provided a friendly and knowledgableservice advisor More

by Rodf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul H
February 25, 2025

The dealership was very helpful. They were able to deliver my vehicle and answer all my questions. More

by D_lafleur
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex twin
February 24, 2025

I received a call from the service advisor to have my vehicle at there service center at 8am to have some repairs completed. Had the vehicle at the service at 7:45am to have the repairs completed. I was More

by dempr4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clint Thompson, Kasey Arnold
February 22, 2025

COMPLETE RIP OFF. They will lie to you, scam you, mark up pricing and fail to leave out valuable information such as the importance of gap coverage. Dustin seemed like More

by KayKay
Recommend Dealer
No
Employees Worked With
Dustin Stone
Feb 24, 2025 -

Capital Chrysler Jeep Dodge Ram responded

Dear Kaitlyn, We are truly sorry to hear about your experience and the difficulties you have encountered, particularly regarding the purchase of your vehicle and the subsequent motor vehicle collision. Based on our understanding, your financial and employment history did not allow for additional b udget within the approved loan to include supplementary financial products, such as GAP insurance, which would have been beneficial in your situation. Essentially, the lending institutions provided a maximum payment allowance, and we secured a vehicle that fit within those parameters. In fact, we reduced our sale price to align with the bank's approval, ensuring you received a very competitive deal on the truck. Furthermore, our management team understands that you lost control of your vehicle on the highway due to icy road conditions. This incident does not indicate a mechanical failure. As an AMVIC-certified dealership and a publicly traded company, we are committed to upholding the highest standards of ethical business practices and transparency. Our dedication to compliance and customer satisfaction is paramount. Dustin, like all our sales representatives, undergoes comprehensive training on our sales procedures, ethical guidelines, and AMVIC regulations. -- Daniel Mitchell, Internet Sales & Marketing Manager Capital Jeep

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