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Capital Chrysler Jeep Dodge Ram

Edmonton, AB

4.1
1,441 Reviews

1311 101 St. SW

Edmonton, AB

T6X 1A1

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1,441 Reviews of Capital Chrysler Jeep Dodge Ram

July 25, 2024

They do not care about you, they only care about profiting as much as possible, even if screwing you over is what it takes. I bought a used car at this dealership, and I will never buy from here aga More

by Torrance
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
James Rolfe, Tyler Pardy, Will Mena, Rhys Klementovich, Nick Hawkeye, Dave Desaulniers, Sean Macdonald, Ray Cowan, Kasey Arnold
Jul 25, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Hello Ryan, if you truly had to get your vehicle detailed again we apologize, please bring in your bill and we will refund you up to $200. As far as the check engine light goes, your AMVIC inspection shows multiple things wrong with your vehicle that were never fixed. Fixing these would have increased the cost of the vehicle. You were made aware of these repair recommendations as not only did you sign the inspection form with this information on it, you also signed an "as is" waiver form saying that you opted to purchase the vehicle without the recommended repairs being done. I am sorry if you didn't remember this from your May purchase, but I do hope you are enjoying your vehicle. Geoff Haw Fixed Operations Manager

July 25, 2024

I used this dealership for a recall issue and was very impressed with the service and the staff in general. Melissa Gamblin was very professional and helpful. I also really appreciated the ladies at the More

by neili
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gamblin
Jul 25, 2024 -

Capital Chrysler Jeep Dodge Ram responded

We appreciate you taking the time to share your service experience with us and your recommendation. I will be sure to make Melissa, Jordyn, and Michelle aware of your post and how impressed you were with their customer care. Thank you for choosing Capital and we hope you think of us again if you need help in the future. Geoff Haw Fixed Operations Manager

July 24, 2024

Stephan was a great salesman, he answered all my questions and helped me get the truck I wanted at a great price! Thankyou Capital Chrysler for the service!! Would highly recommend checking them out More

by Tgadd68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephan
Jul 25, 2024 -

Capital Chrysler Jeep Dodge Ram responded

So glad your sales experience went so good for you. Thank you for sharing and thank you for choosing Capital. both are very much appreciated. I hope you are enjoying your truck. Geoff Haw Fixed Operations Manager

July 24, 2024

Was there today for service on my diesel truck. Quick and prompt service for oil and fuel filters. They checked everything out and sent me on my way. Great service. More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul El-Hayek
Jul 25, 2024 -

Capital Chrysler Jeep Dodge Ram responded

So happy to read how well Paul and the team took care of you Jack. Thank you for sharing and thank you for choosing Capital for your vehicle needs, both are truly appreciated. Geoff Haw Fixed Operations Manager

Aug 01, 2024 -

Jack responded

Thank you for the great service and taking the time to send reminders when service is due. Much appreciated.

July 24, 2024

The staff was very helpful and knowledgeable. Will definitely recommend this dealership to friends and family More

by pausch1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dhiraj Batra, Patrick El-Hayek
Jul 25, 2024 -

Capital Chrysler Jeep Dodge Ram responded

We are happy that you are happy. Thank you for sharing your experience and thank you for choosing Capital, both are greatly appreciated. Geoff Haw Fixed Operations Manager

July 22, 2024

Great service and quick turnaround on a 2020 Ram 3500 recently brought in for service. More

by lpenner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basem El-Hayek
Jul 23, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for sharing your service experience with us and thank you for choosing Capital for your vehicle needs, both are truly appreciated. I will be sure to make Basem and the team aware of your post and we hope to be able to help you again in the future. Geoff Haw Fixed Operations Manager

July 20, 2024

You always care about the customers and I really appreciate the effort that you put into the service… thank you very much for all. More

by Alexandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Roa
Jul 22, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for sharing your experience with us Alexandra and thank you for choosing Capital, both are greatly appreciated. I will pass along your thanks. Geoff Haw Fixed Operations Manager

July 20, 2024

My vehicle was quickly assessed when I brought it in to have my a/c looked at. I appreciated the thorough inspection done. More

by tolunai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Gamblin
Jul 22, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Hello Tolunai, we are happy that we could help out your Dad. Thank you for sharing and I will be pass along your appreciation to his advisor Melissa. Geoff Haw Fixed Operations Manager

July 20, 2024

Great people, great service, great work. I really enjoy my experiance at Capital. Highly recomend. More

by Jerry.weder1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basem El-Hayek
Jul 22, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Thank you for sharing your service experiences with us Jerry and thank you for your continued business over the years, both are genuinely appreciated. I will make sure Basem and the team are aware of your post and how happy you are with their customer care. Geoff Haw Fixed Operations Manager

July 17, 2024

It was a awesome dealership, and gave me the best deal, I would definitely recommend this dealership to everyone, the guy name Sammy helped me finding the best deal, and give me a very good value of my vehic More

by Jagmeet Gill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sammy
Jul 18, 2024 -

Capital Chrysler Jeep Dodge Ram responded

Hello Jagmeet, happy to read how well your sales experience went with Sam and the rest of the team. Thank you for sharing your experience with us and thank you for choosing Capital, both are very much appreciated. Enjoy your purchase. Geoff Haw Fixed Operations Manager

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