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Capital Chrysler Jeep Dodge Ram
Edmonton, AB
1,462 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,462 Reviews of Capital Chrysler Jeep Dodge Ram
April 29, 2014
Anything to make a sale, eh? The buying process seemed so rushed and quick; treated as if I was only a number to them. It was a hassle right from the credit application all the wa The buying process seemed so rushed and quick; treated as if I was only a number to them. It was a hassle right from the credit application all the way to delivery of the vehicle. I started noticing imperfections with the vehicle after it was too late from cigarette burns to a different colour front bumper. I got hosed on the purchase of the vehicle, it didn't even include a FREE first time oil change with my $20,000 purchase. They were giving away prizes in a secret room, tried to say that the knock off Dr. Dre Beats headphones were real. I will definitely not be returning to this dealership for any purchase or service. More
by cndnguy88
Employees Worked With
Basem El-Hayek
April 29, 2014
Review for sales person Natalia Sotnikova Natalia was so professional and very down to earth,she went above and beyond for us to get the best for us.A true professional. Natalia was so professional and very down to earth,she went above and beyond for us to get the best for us.A true professional. More
by ianclo
April 29, 2014
Was looking to buy something new New truck owner... I dont live in Edmonton but the dealership here in GP are bad I had a hard time getting service and one place I waited 1.5hr then w New truck owner... I dont live in Edmonton but the dealership here in GP are bad I had a hard time getting service and one place I waited 1.5hr then walked out... my brother got a new truck in GP it was like a show model they over charged im 5000$ more then what was said and charged him to fill it up about 130$..... I went to Edmonton and got a lower interest rate then him and didn't pay to have it filled up... so far it was worth it More
by Rob06
Employees Worked With
Natalia
April 27, 2014
Great job! Awesome, happy and overall a great group of people to deal with! Always with a smile on their faces! Will most definitely come back!!! Great job over Awesome, happy and overall a great group of people to deal with! Always with a smile on their faces! Will most definitely come back!!! Great job over all!! More
by JaimieGraham
April 27, 2014
Painfull First started to look at jeep trail hawks and got set up with Todd Melonchuck , Looked vehicles over in magazine because there wasn't any on lot.Decid First started to look at jeep trail hawks and got set up with Todd Melonchuck , Looked vehicles over in magazine because there wasn't any on lot.Decided to get one and put $1000.00 deposit on it because it was still enroute.We were told a delivery date of the 17th of the month,so went ahead and sold our original car privately for $4000.00 more than what capitol offered us.After the 18th of the month and not hearing back from Todd,we phoned the dealer ship(Todd wasn't in)talked to another salesmen and was told the new jeep was in Edmonton ,on a car hauler and just had to be unloaded and they will call us the next day to come pick it up.Two days later no phone calls,phoned the dealer ship(Todd wasn't in)talked to another salesmen and was told yes your car is still on a rail car and will be here in a couple days(how does it get from a car hauler already in Edmonton to a railcar still enroute?)Gave them until the 21,and still no phone calls,so went down to South town dodge and talked with very friendly staff and were able to look and test drive a trail hawk ,and purchased the vehicle on the spot.Then went down to Capitol jeep to get our $1000.00 deposit back,and were told from yet a different sales person (Todd still wasn't around or answering phone calls)that we wouldn't be able to.So after that phoned the manager at capital and told him the entire painful story as you have read yourself ,and told us there would be no problem in getting our deposit back. Will never deal with them again and i am going out of my way to advertise for them,they are not worthy of the things they say such as service,friendly and knowledgable sales people. More
by grant1969
Employees Worked With
Todd melonchuck
April 27, 2014
Product Advisor Natalia was very Knoledgeable and informative and helpful with my purchase. I will definately come back to Capital Chrysler and pass on any friends of Natalia was very Knoledgeable and informative and helpful with my purchase. I will definately come back to Capital Chrysler and pass on any friends of mine to go see Natalia More
by piercer
Employees Worked With
Natalia Sotnikova
April 25, 2014
Happy customer Natalia, I want to thank you for winning my respect to come back to Capital. You did a outstanding job and your passion really shows in your work! You Natalia, I want to thank you for winning my respect to come back to Capital. You did a outstanding job and your passion really shows in your work! You did everything that was promised and so much more. I am truly happy with my purchase and decision to buy from Capital... Thanks to everyone else that also helped in purchasing my new Jeep! More
by Ewalby
April 25, 2014
great Natalia was great! I would deal with her again. She treated my wife and son really well. The only negative always waiting on the sales manager to make Natalia was great! I would deal with her again. She treated my wife and son really well. The only negative always waiting on the sales manager to make the deal. More
by 11403
April 23, 2014
What? Stef was wicked awesome and she's not to bda to look at either!! I have bought every car I own from capital and was thinking of going elsewhere from n Stef was wicked awesome and she's not to bda to look at either!! I have bought every car I own from capital and was thinking of going elsewhere from now on but Stef changed my mind. I'll be back ;) More
by Lonelydad78
April 23, 2014
Wow time The reason for buying a new car at capital was because of the excellent service we received on the old car. Our service lady suggested we get in tou The reason for buying a new car at capital was because of the excellent service we received on the old car. Our service lady suggested we get in touch with Casey. We are glad we did. He was a delight to deal with and the coffee was tasty. Dealing with Alex in finance was a treat. She was helpful and an asset to the company. We will recommend others go there. More
by Derflane
Employees Worked With
Alexandra Yun
