Cam Clark Ford Richmond

Excellent Service We have received excellent service in the past and this was even topped in our recent visit. We have a very old van and they went beyond the call of d We have received excellent service in the past and this was even topped in our recent visit. We have a very old van and they went beyond the call of duty to fix an unusual problem. I would highly recommend their service department. More

Service Dept The service was punctual, staff was friendly. Customer contact to have service completed was appreciated. A review of the service and the level of wea The service was punctual, staff was friendly. Customer contact to have service completed was appreciated. A review of the service and the level of wear on overall parts was appreciated. More

Amazing staff and amazing vehicle I bought/leased my new 2014 Ford Edge at the end of 2014 and couldn't be happier with it. The sales staff were great and just let me have my time with I bought/leased my new 2014 Ford Edge at the end of 2014 and couldn't be happier with it. The sales staff were great and just let me have my time without anyone descending on me as I came through the door. John Carvalho was the salesman that showed me around, talked me through what I might be looking for, my needs, and thoughts on different vehicles. From the time I came through the door, to today, from purchase to my experiences with the service department (Chrystal Tucker is amazing), it has been a great experience. My Edge continues to purr and has served me well for my busy job and personal time as well. My heartfelt thanks to you guys - you have always gone above and beyond for me. Doug Teather More

Very good service on my Escape For the past four years I have taken my Escape in for service. I have always found the employees at the service desk extremely helpful. They are alw For the past four years I have taken my Escape in for service. I have always found the employees at the service desk extremely helpful. They are always pleasant and go out of this way to serve me. I am very satisfied with the work that they do and always a pleasure to have my car returned clean and shiny! Thank yo Akesh. More

Another great service experience with an amazing Ford dealer Have been bringing cars here for 17 years and I am always struck by the freindly, caring, and helpful service team - timely service, well explained, r Have been bringing cars here for 17 years and I am always struck by the freindly, caring, and helpful service team - timely service, well explained, repairs and service finished on time. Elic always goes the extra mile but it seems to be an attribute consistant across their service team. I had concerns the new owners would change the culture, quite relieved to see it is still the top pros I have come to know. Super recommend them, looking forward to the next 17 years, Best, Dave More

Purchase of new Escape Excellent knowledgeable sales staff. Not pushy. Was able to answer all questions. In our search we also went to Coastal ford and did not find the staf Excellent knowledgeable sales staff. Not pushy. Was able to answer all questions. In our search we also went to Coastal ford and did not find the staff knew the product. More

Over 25 years at the same place Cam Clark recently purchased this dealership from Richport Ford. I had fleeting concerns that the same great service I had been receiving over the yea Cam Clark recently purchased this dealership from Richport Ford. I had fleeting concerns that the same great service I had been receiving over the years might not continue. Elic Lal at the service desk assured me, when I thought he and others, like Akesh Makan, might be leaving, that the personnel with whom I had been dealing would, for the most part, stay the same -- good people, honest and straightforward, that have kept me a Ford customer for so long. Needless to say, these are front-line people, the kind that can make -- or severely break? -- any business. Obviously, the owners of Cam Clark can rest easy: great products... and even greater people selling and servicing them! More

Great Service I had taken my 2005 Ford Escape to a local garage to have the winter tires replaced with summer tires ( summer tires were on rims ). When I went to pi I had taken my 2005 Ford Escape to a local garage to have the winter tires replaced with summer tires ( summer tires were on rims ). When I went to pick up my Escape, I was advised that the Control Arm Bushings were cracked and needed to be replaced ASAP and that the rear shock absorbers were leaking and also needed replacement. As I had not noticed any symptoms of either issues, I decided to get a second opinion from Cam Clark Ford Dealership. I first spoke to Kelvin and arranged to take the car in for inspection and repair if necessary. When I arrived at the Service counter I was greeted by Elic Lal. I explained the situation to Elic and he said he would have the vehicle inspected and advise me of the result. As the car would be kept overnight if repairs were necessay, Elic arranged for a rental car, at no cost to me. Elic called me the next day and said that the technician had inspected the vehicle and could not find any problems with either the Control Arms or the shock absorbers. This was great news to me and shows that you dealership is definitely customer oriented and not just there to make big profits at the customer's expense. Elic was very knowledgeable, professional and friendly throughout the entire experience. I would definitely recommend Cam Clark Ford to anyone looking for an honest and knowledgeable dealership. More

First class outfit and staf We bought our second hand Mustang last Summer through this dealership and had, we thought, exceptional service. This year we had a couple of service We bought our second hand Mustang last Summer through this dealership and had, we thought, exceptional service. This year we had a couple of service issues which were handled very professionally as well as in a friendly manner. Kelvin was our first point of contact and although he was due to go on vacation he made sure that the "handover" to Ken was seamless. Both of your staff members were top notch and the whole ambience of your dealership is friendly and has a "can do" attitude. More

Great experience, great people, great product!! Found a truck on Sunday, Monday Bob Ezra and Wayne Latullippe made our experience in purchasing this Ford truck a breeze. Thank you for your valued a Found a truck on Sunday, Monday Bob Ezra and Wayne Latullippe made our experience in purchasing this Ford truck a breeze. Thank you for your valued advice and pleasant demeanor. It was a great experience!! Lise & Adam More