Cam Clark Ford Richmond

Easy to Work With Nicole was always respectful of my time, requirement and budget. Negotiating felt more like cooperating than a grinding away back and forth and I feel Nicole was always respectful of my time, requirement and budget. Negotiating felt more like cooperating than a grinding away back and forth and I feel like Cam Clark Ford was happy to have my business. I have nothing but positive things to say. More

perfect i am happy that i bout my ford from that company. i am sure the service in the future would be good too. and on time i am happy that i bout my ford from that company. i am sure the service in the future would be good too. and on time More

Excellent service We were thinking about going from two vehicles to just one. This was a big decision and we are so thankful Robert Armstrong and Mike helped us in our We were thinking about going from two vehicles to just one. This was a big decision and we are so thankful Robert Armstrong and Mike helped us in our process. We felt no pressure from Robert, only support and this is so appreciative as this was a big decision! We highly recommend both Camclark ford and Robert if you are looking or thinking about a new/used vehicle. The process was seamless and Robert has been so helpful and attentive. Mike was also a stellar member of our truck buying team ! Thank you everyone we love our new truck More

instrument panel repair The repair to the instrument panel was completed earlier than promised which was really appreciated as we were coming up to a long weekend. The staff The repair to the instrument panel was completed earlier than promised which was really appreciated as we were coming up to a long weekend. The staff was very helpful and courteous. More

Always making it easy for me As usual - a breeze - always friendly and always waiting for me with a smile and everything ready to go. From rental car to ready time they never skip As usual - a breeze - always friendly and always waiting for me with a smile and everything ready to go. From rental car to ready time they never skip a beat. Thank you Chrystal for always making my life easier... :) More

Service/Maintenance As always, everyone is very helpful, and takes time to make sure all my questions are answered. Always complete the job within the specified time fram As always, everyone is very helpful, and takes time to make sure all my questions are answered. Always complete the job within the specified time frame. Very friendly and courteous. They all know me when I walk through the door. Wouldn't go anywhere else More

Car Service/Maintenance I have been coming here since 2011 and every time my experience has been very good. The Service staff are super!!! They explain what work was done o I have been coming here since 2011 and every time my experience has been very good. The Service staff are super!!! They explain what work was done on my car, amount left of tire tread, brake life left etc. I also get an email reminder for my next maintenance. More

New 2017 Escape purchase. Staff was attentive and courteous from the moment we stepped on the lot. There was never an attempt at up selling, just an honest explanation of the Staff was attentive and courteous from the moment we stepped on the lot. There was never an attempt at up selling, just an honest explanation of the different packages. Both Calvin and Austin answered all our concerns and questions with patients and humor. Would definitely deal with either again. Overall was a pleasant vehicle buying experience. Mike was very well versed in the financial and warranty side of things and made it all easy to understand. We are very happy with our purchase and would definitely return to Can Clark for our next vehicle. More

friendly and patient Friendly and patient, professional and explained everything very clearly. Answered all of our questions about the car we were looking to buy. Would wh Friendly and patient, professional and explained everything very clearly. Answered all of our questions about the car we were looking to buy. Would wholeheartedly recommend More

Edge 2016 airbag recall & 1st service I booked the car in about 2 weeks in advance to get the airbag recall rectified and a rubbing noise coming from the rear of the car periodically which I booked the car in about 2 weeks in advance to get the airbag recall rectified and a rubbing noise coming from the rear of the car periodically which I explained to the service center. The rectification & repair took 3 days as a new part had to be ordered in. The rubbing noise was a rear axle rubber seal / boot which was fixed under warranty as the vehicle has only done 10,000 km's . I had to ask allot of questions with regards to the repairs as no info was forth coming !! Also a dealership should be able to supply a courtesy vehicle while your car is being repaired instead of being sent next door to Enterprise to hire a vehicle at a discounted rate. If so Ford should pickup the cost on the hire car. More