Cam Clark Ford Richmond

Very curtious and trustworthy service I trust their opinion on the service they say is needed. If there is a problem with the vehicle they keep investigating until the issue is fully resol I trust their opinion on the service they say is needed. If there is a problem with the vehicle they keep investigating until the issue is fully resolved. More

service rep Suman Holomego was first rate she was pleasant and efficient. I was checked in at 8 am as promised, was offered a taxi chit so I could get to work rep Suman Holomego was first rate she was pleasant and efficient. I was checked in at 8 am as promised, was offered a taxi chit so I could get to work and was called as soon as service completed My car was cleaned inside and out. Great job. More

Used Vehicle Purchase Nicole was extremely professional and helpful from the moment I emailed regarding a used truck they had on their lot. During the entire process of te Nicole was extremely professional and helpful from the moment I emailed regarding a used truck they had on their lot. During the entire process of test driving/negotiating and purchasing she was knowledgeable and quick to respond to my many questions. A problem after purchase with the Satellite radio was quickly rectified. I'm having an issue with heated mirrors and she has my back... greatly appreciated in this competitive business. Thanks Nicole! More

Professional, efficient, timely and friendly Cam Clark Ford Richmond has been servicing my vehicle(s) for seven years. The service team has always provided a timely reminder as to when service is Cam Clark Ford Richmond has been servicing my vehicle(s) for seven years. The service team has always provided a timely reminder as to when service is due. They have always provided the required and any requested service for the vehicle(s) professionally,efficiently and in a friendly and helpful manner. More

Excellent service Everyone was very helpful and the service I received was excellent. The dealership was very clean and comfortable while I waited for my car to be serv Everyone was very helpful and the service I received was excellent. The dealership was very clean and comfortable while I waited for my car to be serviced and my vehicle was finished quicker than expected. I was very pleased. More

Service on my Edge Everyone was extremely helpful and pleasant to deal with. My Edge wash serviced and cleaned in a very professional way. Everything about the vehicle w Everyone was extremely helpful and pleasant to deal with. My Edge wash serviced and cleaned in a very professional way. Everything about the vehicle was running just as it should. Thank You More

Customer Service great follow up and great info update Great Customer Service Great work done and Safety Report on car condition On time Great info Updates and follow up on Ford Bulletin and reca Great Customer Service Great work done and Safety Report on car condition On time Great info Updates and follow up on Ford Bulletin and recalls More

Above and Beyond I have to say Judy is an amazing Manager, she went above and beyond my expectations when it came to service and repairs to my Explorer, she has an exc I have to say Judy is an amazing Manager, she went above and beyond my expectations when it came to service and repairs to my Explorer, she has an exceptional staff working for her. Thank you for taking the time to make this a positive experience. More

Very pleasant experience The staff is very friendly and helpful. The environment is very pleasant. The lease manager Graham and the finance manager Mike are helpful, thoughtfu The staff is very friendly and helpful. The environment is very pleasant. The lease manager Graham and the finance manager Mike are helpful, thoughtful, friendly people. Very approachable too. The service is excellent. Things get done on time. More

30,000 check Right from the time I made my booking for service check until I picked car up the service was fantastic....When I dropped car off Crystal took the ti Right from the time I made my booking for service check until I picked car up the service was fantastic....When I dropped car off Crystal took the time to explain what was due to be down,and said when car would be ready(and it was ready at time promised)When I picked up car Crystal again went over what was done and the results....Also one thing that I noted was how well everyone if office seemed to get alone and enjoyed what they were doing...am sure Crystal had a lot to do with that...Anyway great service great people More