Budds' BMW Oakville

Engine light I called budds on the day my engine light appeared on my car. They were able to fit me and repaired the issue on the same day. This was much appreci I called budds on the day my engine light appeared on my car. They were able to fit me and repaired the issue on the same day. This was much appreciated and helped to relieve the concern I had that there was a significant issue. The team was very responsive and friendly. More

Sales and Service at Budd's BMW Oakville I have been completely satisfied with Budd's BMW Oakville since I started going there in 2013. Both Corey (sales) and Jenny (Service) have been a pl I have been completely satisfied with Budd's BMW Oakville since I started going there in 2013. Both Corey (sales) and Jenny (Service) have been a pleasure to work with. More

Recall and 55 point inspection done well The recall involved replacement of 2 front airbags. The was no trace of work being done which is great - everything on the interior of the car was the The recall involved replacement of 2 front airbags. The was no trace of work being done which is great - everything on the interior of the car was the same as when Inleft it. The 55 point inspection identified some items I need to address. More

Bmw used car Amazing service with efficient and approachable staff. Product specialists was really patient with me and answered all my questions. My experience wa Amazing service with efficient and approachable staff. Product specialists was really patient with me and answered all my questions. My experience was great ans satisfying. More

Living up to their promise! A year ago I had an unfortunate situation with my service and contacted Kyle the service operations manager. When I contacted him regarding the probl A year ago I had an unfortunate situation with my service and contacted Kyle the service operations manager. When I contacted him regarding the problem we encountered he had already addressed the issue with the staff involved and advised me how sorry they were for the error and additional wait time. Kyle wanted to know how he could keep my business moving forward. We made a verbal agreement last January and sure enough last week they honoured our agreement in full! My car looks great! Thank you Kyle! More

Always first rate service I am on my 4th vehicle from Budd's and every experience has been excellent starting from the buying experience with Cliff Fraser to service being done I am on my 4th vehicle from Budd's and every experience has been excellent starting from the buying experience with Cliff Fraser to service being done to my vehicles. I recently had to have a tire replaced as I had a nail in it and they took me in right away on a Saturday and put me in a rental for the weekend. The team is always very friendly and professional! More

Amazing service from my advisor and the technician! Jenny is always so helpful and positive. She explained everything in great detail and made my appointment run smoothly. Jenny is extremely knowledgabl Jenny is always so helpful and positive. She explained everything in great detail and made my appointment run smoothly. Jenny is extremely knowledgable in her field and a true expert. Frank, the technician, did a wonderful job with the service and had my car back to me quickly so I didn't have to wait long. I would recommend Jenny to anyone looking to service their BMW! More

Budd's BMW, Oakville Mustaq, is a professional sales person that cares about his customer and product he is selling. James Bauer has exceptional customer service and teac Mustaq, is a professional sales person that cares about his customer and product he is selling. James Bauer has exceptional customer service and teaching skills., More

Car Service Budd's BMW provided great service and an excellent customer experience. Booking the appointment was easy (and painless). They took my vehicle in o Budd's BMW provided great service and an excellent customer experience. Booking the appointment was easy (and painless). They took my vehicle in on time. Called me back with the definitive diagnosis along with the cost estimate and time needed to perform the work. Turns out my car needed the thermostat replaced and would take 2 days. I returned the following day to find my car ready and waiting and was on way again in minutes. Well done! Keep up the great work guys! Thanks More

Too busy Had an appointment at 11am for a 2h inspection to purchase a vintage M5. The seller of the car was waiting for my answer , but couldn’t answer until Had an appointment at 11am for a 2h inspection to purchase a vintage M5. The seller of the car was waiting for my answer , but couldn’t answer until I received report of said inspection. Got a call at 530pm(6.5 hours later), to tell me that they just finished the inspection, but all employees were gone for the weekend, so I would get my results copy on Monday morning. When I explained this to the seller, he proceeded to sell the car to someone over the weekend. They finally sent it by email at 7pm same day, even though they had told me Monday, so lost the car, and also paid 400$ for nothing. I fully understand that you could be busy, but in that case you should advise customers that there will major delays. I was never advised of this. Overall disappointing experience More