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Budds' BMW Oakville

Oakville, ON

3.4
703 Reviews

2454 South Service Road West

Oakville, ON

L6L 5M9

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703 Reviews of Budds' BMW Oakville

February 21, 2019

Dishonest and TERRIBLE service I came to do a service due to a warning light and they have now broken my hood hook! Which was NOT a problem earlier! More

by Ella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob Stahr
Feb 22, 2019 -

Budds' BMW Oakville responded

Hello Ella, Budds' sincerely apologizes for your dissatisfaction, however, your hood latch was seized and worn out upon arrival to the dealership ( this was noted by the technician working on your vehicle ) and unfortunately needs to be replaced. You declined to have any work compleated with us and left the dealership with your vehicle. We are happy to work with you on compleating the necessary replacement for the worn latch and your maintenance if you wish. Take care.

February 21, 2019

Great experience and Service very professional Very Professional Crew, amicable and courteous. The car was serviced on time with no issues, the shuttle driver was very courteous and make sure I wa More

by Alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Beaudrie
Feb 25, 2019 -

Budds' BMW Oakville responded

Alex, we are so pleased you enjoyed your visit to Budds' BMW Oakville!

February 20, 2019

They do their best to look after the customer I bought a used i3 from Budds' and have always been looked after. The car had several minor issues, perhaps not all covered under warranty but they fi More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Stahr
Feb 25, 2019 -

Budds' BMW Oakville responded

Good morning Dave, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Budds' BMW Oakville.

February 16, 2019

Excellent buying experience My Sales representative Corey Scarfo was excellent in all aspects. Very professional and not all pushy all all. He asked the right questions and respo More

by Scott B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corey Scarfo
Feb 20, 2019 -

Budds' BMW Oakville responded

Scott B., we're glad you had such a wonderful experience with us!

February 15, 2019

First Class Straight forward place to buy a car. Brent Moss and Mike McGill were a pleasure to deal with, plus I was given a helpful review of the features of the More

by Oakville Odyssey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Moss, Mike McGill, Mr. Biro
Feb 20, 2019 -

Budds' BMW Oakville responded

Oakville Odyssey, thank you for your kind review; we are happy to pass along your comments to the team here at Budds' BMW Oakville!

February 14, 2019

Thorough and efficient service.c The department operates efficiently and you don't have to wait around. The valet driver was very pleasant, and the work was done quickly. Thanks your More

by Bmw 2009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Valet drivers, Cassandra Gavin, Michelle Atkinson
Feb 20, 2019 -

Budds' BMW Oakville responded

Bmw 2009, thank you for your kind words and this wonderful review!

February 13, 2019

435 xDrive front passenger faulth seatbelt Excellent customer & maintenance service overall, however, no replacement vehicle available when I had to leave my car in the shop for repair over the More

by DL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raja R
Feb 15, 2019 -

Budds' BMW Oakville responded

Hello DL. Thank you for taking the time to share your feedback with us.

February 12, 2019

Good ending to a bad situation Our 2013 BMW X1 was severely damaged while parked at an airport valet parking service over the Christmas holidays. This resulted in extensive damage, More

by The J Team
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Bauer
Feb 15, 2019 -

Budds' BMW Oakville responded

Hi The J Team, thank you for taking the time to leave a review for us at Budds' BMW Oakville. We're happy we could meet your expectations!

February 11, 2019

Awesome customer service. Service experience was amazing with budds Bmw . They changed tire and charged battery within time frame without charging anything.would love to recomm More

by Amee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenny Beaudrie
Feb 15, 2019 -

Budds' BMW Oakville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 10, 2019

Great overall experience Great overall experience, once in in the dealership..everything is great.. A little tough getting an appointment.. Just because my schedule is busy as More

by Umezlaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Allen, Jenny Beaudrie
Feb 15, 2019 -

Budds' BMW Oakville responded

Umezlaw, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Budds' BMW Oakville. Please feel free to reach out to our Client Care Representative Shannon Wilkie if you would like to discuss options for booking with us. swilkie@buddsfamily.com

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