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Bramgate Volkswagen
Brampton, ON
2,209 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,209 Reviews of Bramgate Volkswagen
March 05, 2013
This transaction was very positive for my father and I, my father's primary language is not English, and working with Marco who was able to assist my father in his native language made this process a very my father's primary language is not English, and working with Marco who was able to assist my father in his native language made this process a very pleasant one. More
by villamar
Employees Worked With
Marco Orellana
Helpful March 04, 2013
Had an awesome time while shopping for a new car at Bramgate Volkswagen. The customer service that Marco provided was more than perfect, very friendly and descriptive. I would greatly recommend this Bramgate Volkswagen. The customer service that Marco provided was more than perfect, very friendly and descriptive. I would greatly recommend this dealership to family and friends. Overall it was a great experience and ended up with a great car (2013 Jetta Sportline). Thanks again Marco. More
by sunny2013
Employees Worked With
Marco Orellana
March 04, 2013
To date I have had 3 service experiences with Bramgate Volkswagen. The first experience was excellent! The staff was efficient, friendly and I got my car washed (bonus!). My second experience was the Volkswagen. The first experience was excellent! The staff was efficient, friendly and I got my car washed (bonus!). My second experience was the exact opposite. I had difficulty scheduling an appointment. Once I brought my car in for service, I was advised that the repair wasn't covered under warranty. Eventually both the dealership and I came up with an arrangment that was satisfactory to all parties. On my third visit to the dealership, the servcie consultant (Andrew Dunec) who was dealing with me previously took the opportunity to talk with me to describe in detail the circumstances surrounding my second visit. I was really appreciateive that Andrew took the time to explain the reasons for my difficult appointment. I was very seriously contemplating transferring my VW service to another location however, because Andrew tookd the time to speak with me, I am willing to reconsider. I am willing to give Bramgate Volkswagen another chance to keep my business. More
by ricklepickle19
Employees Worked With
Andrew Seery
March 04, 2013
Excellent customer service, all employees interacted with exceeded expectations. Prompt and helpful communication. Additionally, employee Wayne Bassett was very accomodating to my needs and schedule. exceeded expectations. Prompt and helpful communication. Additionally, employee Wayne Bassett was very accomodating to my needs and schedule. More
by Tarasinden
Employees Worked With
Christopher Fernandez, Joanne Yulo
March 04, 2013
Chris Fernandez was the first person to greet me when I walked into Bramgate Volkswagen in November 2012. Chris was dressed professionally and was very polite. I informed Chris that it was time to purcha walked into Bramgate Volkswagen in November 2012. Chris was dressed professionally and was very polite. I informed Chris that it was time to purchase a new VW. Chris was happy to help. I told Chris was my 'wish list' included, (manual transmission, leather seats, sunroof, heated seats, power everything) and also what my budget was. Chris suggested that I test drive both the Jetta TDI and the Passat. Chris was made me feel very comfortable while driving the car. I was pleasantly suprised by the 'pep' in the TDI. I did enjoy the Passat but noticed a vast difference in the way each vehicle handled. Also, the Passat seemed like too big of a car for me. After a few days, Chris emailed me to follow up to see whether I had made a decision. At that time I had more (lots!) questions for Chris. Chris was very patient with me and allowed me to take all the time I needed to make this very important decision. Because Chris was so professional and patient with me and because I really enjoyed the Jetta TDI and all the features, I decided to purchase the vehicle. I would not hesitate to refer potential clients to Chris Fernandez. He is really awesome! I am very happy with my purchase and am looking forward to years of good times with my "Valentina". More
by ricklepickle19
Employees Worked With
Christopher Fernandez, Joanne Yulo
March 03, 2013
Overall great experience start to finish!! Both jiri and Joanne were so helpful and made the experience that much better ! They strived for my needs and were just a pleasure Joanne were so helpful and made the experience that much better ! They strived for my needs and were just a pleasure More
by Jetta2Nv
Employees Worked With
Jiri Kazda, Joanne Yulo
March 02, 2013
Whenever I come to the dealership,Jiri is always happy and very friendly and easy to work with. I really love my new Beetle. Thank You Jiri! and very friendly and easy to work with. I really love my new Beetle. Thank You Jiri! More
by Doreen72
Employees Worked With
Jiri Kazda, Jiri Kazda
March 02, 2013
Startin with Marco later with Bobby , Joanne and Christopher , my experience with this Dealer have been excellent; I just lease my car with you and I have nothing but good welcome on every visit and Christopher , my experience with this Dealer have been excellent; I just lease my car with you and I have nothing but good welcome on every visit and excellent service from every body. This is our second car from your dealer (mi wife's Golf two years ago ) and our experience still the same; I want to include your service department as well as the Body Shop personal for the very good welcome service and experience that we received from them every time. More
by Arturo1951
Employees Worked With
Christopher Fernandez, Marco Orellana, Joanne Yulo
February 28, 2013
Excellent customer service provided by this knowledgeable sales man. Helped me pick the best financing, knew a lot about the car and met me at a time that I could meet at. sales man. Helped me pick the best financing, knew a lot about the car and met me at a time that I could meet at. More
by Bartholomeusz93
Employees Worked With
Jiri Kazda
February 28, 2013
Excellent customer service from the moment I entered the dealership. The salesman was very knowledgeable and helped me out with the financing. He was very friendly and got a very good price for me. dealership. The salesman was very knowledgeable and helped me out with the financing. He was very friendly and got a very good price for me. More
by kazdic87
Employees Worked With
Jiri Kazda
