Bramgate Volkswagen

After having some problems with my previous vehicle, all above employees did there utmost best to make me extremely happy and very satisfied. I compliment both Chris Fernandez and Andrew Dunec for all their above employees did there utmost best to make me extremely happy and very satisfied. I compliment both Chris Fernandez and Andrew Dunec for all their hard and diligent work that they did to make my overall experience a very good one. More

I was extremely impressed with both the Sales Representative (Marco Orellana) and the Business Manager (Joanne Yulo). Both were extremely professional as well as knowledgable. I enjoyed the exp Representative (Marco Orellana) and the Business Manager (Joanne Yulo). Both were extremely professional as well as knowledgable. I enjoyed the experience and would higher consider buying my next vehicle from Bramgate VW. More

Reasonable service rates and good, knowledgeable staff in the Service Department. Because of this and family recommendations, I went to Bramgate to purchase a new vehicle. Friendly, non-aggressive staf the Service Department. Because of this and family recommendations, I went to Bramgate to purchase a new vehicle. Friendly, non-aggressive staff in the sales department. Negotiating was no-hassle, and aside from a small incident of miscommunication (on both my end and theirs) which was quickly and easily clared up, the experience went off as perfectly as it could be. More

Jeremy Bole was the first contact I had with the bramgate Jeremy Bole was the first contact I had with the bramgate VW and he was very responsive and helpful with e-mailing quotes and answering any ori Jeremy Bole was the first contact I had with the bramgate VW and he was very responsive and helpful with e-mailing quotes and answering any original questions I had setting an overall good vibe for me to be drawn into further considering buying my golf from this specific dealership. When it came down to talking about a specific golf Jiri Kazda was an even bigger help answering all my questions thoroughly and when he didn't know the answer he was very eager to go and find out for me on the spot, if it was for him to search it on his computer or personally run down someone in the office in higher management that did know the answer making me feel as if my questions were very important. If I could give him a six on the review I would. When it came to purchasing the vehicle I could see that they were working as hard as they could to give me the best deal; Hugh Payne and Joanne Yulo were very big contributors to that process. Overall I left there with an amazing car, with more money in my pocket that I originally thought knowing that when I want to buy another VW or suggest to someone where to buy their next VW it will be to go to Bramgate VW. More

This transaction was very positive for my father and I, my father's primary language is not English, and working with Marco who was able to assist my father in his native language made this process a very my father's primary language is not English, and working with Marco who was able to assist my father in his native language made this process a very pleasant one. More

Excellent customer service, all employees interacted with exceeded expectations. Prompt and helpful communication. Additionally, employee Wayne Bassett was very accomodating to my needs and schedule. exceeded expectations. Prompt and helpful communication. Additionally, employee Wayne Bassett was very accomodating to my needs and schedule. More

Chris Fernandez was the first person to greet me when I walked into Bramgate Volkswagen in November 2012. Chris was dressed professionally and was very polite. I informed Chris that it was time to purcha walked into Bramgate Volkswagen in November 2012. Chris was dressed professionally and was very polite. I informed Chris that it was time to purchase a new VW. Chris was happy to help. I told Chris was my 'wish list' included, (manual transmission, leather seats, sunroof, heated seats, power everything) and also what my budget was. Chris suggested that I test drive both the Jetta TDI and the Passat. Chris was made me feel very comfortable while driving the car. I was pleasantly suprised by the 'pep' in the TDI. I did enjoy the Passat but noticed a vast difference in the way each vehicle handled. Also, the Passat seemed like too big of a car for me. After a few days, Chris emailed me to follow up to see whether I had made a decision. At that time I had more (lots!) questions for Chris. Chris was very patient with me and allowed me to take all the time I needed to make this very important decision. Because Chris was so professional and patient with me and because I really enjoyed the Jetta TDI and all the features, I decided to purchase the vehicle. I would not hesitate to refer potential clients to Chris Fernandez. He is really awesome! I am very happy with my purchase and am looking forward to years of good times with my "Valentina". More

Had an awesome time while shopping for a new car at Bramgate Volkswagen. The customer service that Marco provided was more than perfect, very friendly and descriptive. I would greatly recommend this Bramgate Volkswagen. The customer service that Marco provided was more than perfect, very friendly and descriptive. I would greatly recommend this dealership to family and friends. Overall it was a great experience and ended up with a great car (2013 Jetta Sportline). Thanks again Marco. More

Overall great experience start to finish!! Both jiri and Joanne were so helpful and made the experience that much better ! They strived for my needs and were just a pleasure Joanne were so helpful and made the experience that much better ! They strived for my needs and were just a pleasure More