Bramgate Volkswagen

Joanne is the most hardworking, friendly and ethical car dealer I have ever worked with. She had no problem working all the numbers with me needed to provide me the best options available, but also suggeste dealer I have ever worked with. She had no problem working all the numbers with me needed to provide me the best options available, but also suggested extra options to provide me with the best solution possible. She actually hugged me goodbye! Not long after, she sent me an email to let me know that my rate had dropped 3%! How many dealers would do that? She is professional, polite, and engaging. Bramgate is very lucky to have her! Marco delivered my car on a rainy Saturday morning. Not a single word was said complaining about the weather, even though he changed my plates personally outside in a downpour! Answered all my questions knowledgeably, and even helped me set up my bluetooth on the spot. This is my family's first new vehicle purchase from this dealership. We purchased our first two vehicles from a different dealership, and what a difference! After those purchases, we looked around for a different location to service our vehicles and would never go anywhere else. The service, friendliness, and professionalism has ensured our loyalty. Thanks again Bramgate! More

Mike Carroll and Joanne Yulo were very friendly and knowledgeable. They provided detailed information regarding the vehicle and applicable costs which allowed me to make an informed decision knowledgeable. They provided detailed information regarding the vehicle and applicable costs which allowed me to make an informed decision More

From the moment we entered the dealership Andrew put us at ease with his genuine enthusiasm and he was very knowledgeable. We left with an entirely different choice than we were originally considering and at ease with his genuine enthusiasm and he was very knowledgeable. We left with an entirely different choice than we were originally considering and are thankful for Andrews guidance. More

Christopher provided excellent customer service. His friendly nature allowed for a pleasant experience in purchasing my new Jetta. He is extremely knowledgable and thorough. It is evident that he genuin friendly nature allowed for a pleasant experience in purchasing my new Jetta. He is extremely knowledgable and thorough. It is evident that he genuinely believes in his product. I have already recommended Bramgate Volkswagen to friends and family. Thank you Chris! More

My experience overall with Bramgate VW was truly great. I had the pleasure interacting with Sudir, Mike, and Joanne; they put me at ease during the entire process. The team went over and above my expectation had the pleasure interacting with Sudir, Mike, and Joanne; they put me at ease during the entire process. The team went over and above my expectations and answered even the most ridiculous questions I had patiently and with a smile. Sudir was very informative, professional and respectful; he showed us the car, took us for a test drive, and answered every single one of my million questions. I ended up purchasing a 2009 VW CC. Mike too was informative and friendly; he gave us a great trade-in value for my 2003 CTS. And then finally there was Joanne, this is were the magic happens. She filled in all the blanks regarding registration, the trade-in, plates, financing, tinting, and anything else you can possible think of. Joanna was awesome, efficient and passionate; you can tell that she loves her job and made us feel like everything was taken care of, we didn't have to do a thing. Lastly, it doesn't end there.. I must have called Sudir half a dozen times the day's following my purchase and he returned every one of my calls within a matter of minutes! Great service! Highly recommended! I couldn't be happier. More

Overall it was great to deal with Marco and Joanne. They have been very helpful in my purchase of my brand new 2013 VW Gold TDI. I would highly recommend this dealership to everyone. Bramgate has been very have been very helpful in my purchase of my brand new 2013 VW Gold TDI. I would highly recommend this dealership to everyone. Bramgate has been very helpful in the past to me as well as an Audi owner when they use to be here before Audi moved out. Everyone there is very friendly and always wiloing to help with any questions. Bramgate VW keep up the great work!! More

I am very happy with my car and service provided! Hugh was able to find me the car I wanted and even made sure everything was taken care when he was out of the office! was able to find me the car I wanted and even made sure everything was taken care when he was out of the office! More

When I began searching for a new car I was not that interested in the jetta, I was looking for an suv. However, this dealership and all its employees are a reason why I chose the jetta in the end. John interested in the jetta, I was looking for an suv. However, this dealership and all its employees are a reason why I chose the jetta in the end. John was very welcoming and was always interested in what I wanted. He would speak directly to me and not to my family. I noticed at other dealerships, the sales associate would direct what they were saying towards my sister or my parents instead of to me, the person paying for the car. Whatever I asked, John was able to answer. The price is amazing for what I got in the jetta. The car was on the lot so I was able to get it as soon as I wanted. When I came in to pick up the car, John spent a lot of time with me making sure I understood everything there was to know about the jetta. He got in the car with me and showed me how everything worked. He even called me the next day to see how I was liking the car. You can say John is what, or who sold me on the car. Because of him I decided to go with the jetta. I would definitely recommend people to go see John! More

Walking into any car dealership can be incredibly overwhelming. Fortunately for me, I was greeted by John and all my doubts were put to ease at an instant. John took the added time and effort to ensu overwhelming. Fortunately for me, I was greeted by John and all my doubts were put to ease at an instant. John took the added time and effort to ensure I bought the right car that fit my everyday needs. Other individuals that I also came in contact with, such as Joanne and Jeremy, also added to the already positive experience I was having. They worked as a tem to make sure that all my concerns were addressed and all my needs were met. I couldn’t ask for a better 'first car' experience!!! More

I was very happy with the service I received at Bramgate Volkswagen. I dealt with Mike, Jiri and Joanne and they were all professional, knowledgeable and a pleasure to deal with. I couldn't be happier with Volkswagen. I dealt with Mike, Jiri and Joanne and they were all professional, knowledgeable and a pleasure to deal with. I couldn't be happier with my new car and I will definitely be purchasing vehicles and recommending friends to Bramgate VW in the future. Fast, easy and incredibly attentive sales staff make all the difference when faced with the daunting task of buying a new car. Couldn't be happier, thanks Bramgate. More