Bramgate Volkswagen

The review that I am giving the sales staff at Bramgate Volkswagen is EXCELLENT. Here is the reason WHY! My husband and I have been Jetta TDI owners for over 10 years (our 2000 TDI has over 500,000 kms Volkswagen is EXCELLENT. Here is the reason WHY! My husband and I have been Jetta TDI owners for over 10 years (our 2000 TDI has over 500,000 kms on it and is being handed down to our son). We had been passively searching for a Previously Owned Jetta TDI for several months. When we saw the selection offered at Bramgate, we were excited to come and check out the cars in person, although nervous of a agressive sales environments. We emailed Jeremy Boles and found him to be attentive in emailing back but not pushy. It took some time (because of other commitments) to actually get back to him regarding coming out to the location. He was patient, however sent us an update with a new selection, which included the car that we actually perchased. When we were able to come out to the dealership, Jeremy gave us an alternate name to ask for (Andrew Seely) and he took care of us completely, including answering any questions we had as well as taking us for a test drive. Mike Carroll was also helpful, with drawing up the order and finalizing the price point. Both guys were great in putting me in the seat of my new (to me anyway) Jetta TDI. I would also like to mention that Joanne Yulo was fantastic. She was able to answer my questions regarding the deposit required, as well as numerous other questions that I had. I was trying to get a "Beetle Flower" to put in my Jetta, but she informed me that the Beetle used to have a permanent attachment that held the vase. She indicated that I could buy one but there was no where to put it. Imagine my surprise when I arrived at the dealership to pick up my car.......and she and Andrew had actually bought me a flower! Hilarious and definately something that I will remember for a long time. Nothing to do with the car, but EVERYTHING to do with Customer Service. Thanks very much again to the team and we hope to see you all again! More

The staff at Bramgate made purchasing my first vehicle an awesome experience. They were all really knowledgable and extremely helpful. I love my car and I'm grateful to each of them for their part in selecti awesome experience. They were all really knowledgable and extremely helpful. I love my car and I'm grateful to each of them for their part in selecting and purchasing my Golf. Thanks!!!! More

It was a great experience, Jiri was great. Love my new car!! I would definitely recommend this dealership and employee to my friends and family. car!! I would definitely recommend this dealership and employee to my friends and family. More

I gave a perfect rating because I had a great experience with the sales representative. I was greeted immediately when I entered the dealership and any questions I had were answered. I was therefore able to with the sales representative. I was greeted immediately when I entered the dealership and any questions I had were answered. I was therefore able to leave the delaership feeling secure about the new vehicle I had purchased, with no other questions left lingering in my head. Overall, I had a fantastic experience. More

Jiri and Joanne were very helpful in completing my purchase. Any issues that popped up were handled without hesitation and I left feeling confident in my deal and happy with my new ride. Thanks! purchase. Any issues that popped up were handled without hesitation and I left feeling confident in my deal and happy with my new ride. Thanks! More

Jiri Kazda was very informative and helpful with the purchase of my VW Golf. The best experience I have had in purchasing a new car.. purchase of my VW Golf. The best experience I have had in purchasing a new car.. More

Enjoyed my dealings with both Wayne and Joanne. Wayne did a great job in finding the car that I was looking for and being well informed about the product. Joanne was great as well and was able to answer all a great job in finding the car that I was looking for and being well informed about the product. Joanne was great as well and was able to answer all of my questions regarding the financing and detialing of the car. Look forward to my continued relationship with Bramgate. More

Very friendly people, excellent costumer service. Very satisfied with the salesman and all the staff at the dealership. I believe I got an excellent deal with my new car. Great overall experience. satisfied with the salesman and all the staff at the dealership. I believe I got an excellent deal with my new car. Great overall experience. More

We expected to receive a better price for the car we were trading in and a lower price for the new car, the employees were not listening to our needs and wants 100% and were playing the "marital battle" bet trading in and a lower price for the new car, the employees were not listening to our needs and wants 100% and were playing the "marital battle" between me and my husband and trying to play to games to get a car.... which was quite entertaining to my kids and our friends when we told them stories. however, they were friendly, and called up to confirm dates and requirements that we wanted and/or needed in our new car and in the end "sealed the deal!!" we would definitely go to that dealership again and do business, also.....WE LOVE OUR NEW 2013 JETTA!! More

My visit to VW was a pleasant one, I was greeted by Andrew Seery, he was very kind, helpful, answered all my questions and was patient with me. I did not feel pressured or rushed, he took his time, mad Andrew Seery, he was very kind, helpful, answered all my questions and was patient with me. I did not feel pressured or rushed, he took his time, made me feel very comfortable and helped me make an educated purchase. Andrew provided excelled customer service and did a great job following up. Bramgate VW has a very friendly atmosphere, I would recommend Andrew and this dealership to anyone looking to purchase a quality car from quality people. -Julia More