Bramgate Volkswagen

Andrew in Sales, and Joanne in the Business office were great and made the experience hassle-free and speedy. Could not ask for more. Independent of the above, I had optional mud guards installed in ser great and made the experience hassle-free and speedy. Could not ask for more. Independent of the above, I had optional mud guards installed in service before delivery. On my first highway trip the front left wheel came loose. An out of town VW dealership informed me that the wheel was only "finger-tightened". That dealership replaced the lug bolts and checked to see if the other wheels were secure, all at no cost, and on a Saturday! Sure, it's an oversight at Bramgate Service, but a very dangerous one. The lay person should not have to check the work, especially something so elementary. Would recommend Bramgate still. More

Sudir was extremely helpful to us, both back in December of last year, as well as recently. He was knowledgeable, friendly and not your typical "salesman" (and I mean that in a very good way). He gave us th of last year, as well as recently. He was knowledgeable, friendly and not your typical "salesman" (and I mean that in a very good way). He gave us the space we needed until the time was right, and was not at all pushy with us, which was refreshing. We were sorry that he wasn't well enough to be at work the day (March 20th) that we picked up our new Touareg, but look forward to seeing him again when we're in for servicing, etc. Chris, in Sudir's absence, was very polite and effective, and made the pick-up process a smooth and informative experience. Hugh was very personable, and helpful in satisfying our additional requests. He remains committed to looking into one last inquiry for us, pertaining to the taxes we thought would be paid out on the purchase of my used BMW. Joanne was very quick in preparing the documents for us, as well as in the processing of them the next day. We were in a hurry time-wise, and she stepped up to the plate, without any attitude, and rushed through everything for us, effectively and professionally. We would definitely recommend your dealership to both Friends and Family, and are extremely happy to hear that your new location will be moving much closer to our home up in Cheltenham (West end of Caledon). With sincere "thanks!", Lisa & Frank Cristoforo. More

Bought a 2013 Golf GTI demo. Sales service from Marco was outstanding. Friendly, prompt, and knowledgable. Very happy with my purchase. Also dealt with Hugh briefly and Joanne. Again, very happy over was outstanding. Friendly, prompt, and knowledgable. Very happy with my purchase. Also dealt with Hugh briefly and Joanne. Again, very happy overall. More

I was very pleased with the service, roxy yeung made sure all of our questions were answered and made sure we understood everything from in and outs of the car to make us more comfortable with the car. Also all of our questions were answered and made sure we understood everything from in and outs of the car to make us more comfortable with the car. Also explain everything to the T about what coverages we have me and my wife are very satisfied with our vehicle if we had the money to buy another vehicle we would most definately go back to bramgate volkswagen and have roxy yeung help us out again :) More

Chris was friendly and helpful! Helped me with all my needs. Got me in the car I wanted quick and everything went smooth. I would recommend him. and helpful! Helped me with all my needs. Got me in the car I wanted quick and everything went smooth. I would recommend him. More

Roxy made my whole experience of looking for my beloved Jetta or Passat an enjoyable one ... he was up front and honest and I didn't feel like I was being "sold" on something. He was open and honest and a Jetta or Passat an enjoyable one ... he was up front and honest and I didn't feel like I was being "sold" on something. He was open and honest and answered all of my questions. More

Excellent customer service. Always made to feel like we are part of the Bramsgate family. Joanne, Marco, Hugh, Jeremy thank you for your continued help and for always making us feel at home. are part of the Bramsgate family. Joanne, Marco, Hugh, Jeremy thank you for your continued help and for always making us feel at home. More

Andrew was of great help when I was choosing the VW. I was thinking of diesel engine but after talking to him I changed my mind. He and Joanne made the whole process very straightforward for which I'm tha was thinking of diesel engine but after talking to him I changed my mind. He and Joanne made the whole process very straightforward for which I'm thankful. I never felt I was pushed or pressed in any way, which is something I value as I had some quite negative experience with car purchase in the past. More

Thanks Sudir, Joanne and Hugh for making my purchase of a VW CC as quick and easy as possible. From the moment I stepped on the property my needs and wants were handled to perfection. Quick and Professional VW CC as quick and easy as possible. From the moment I stepped on the property my needs and wants were handled to perfection. Quick and Professional service all the way! More

This purchase was for a company vehicle for our service fleet. We were very pleased with the prompt quotes we received. The entire purchase process, including the credit application from our company, was m fleet. We were very pleased with the prompt quotes we received. The entire purchase process, including the credit application from our company, was made very easy for us. At all times we enjoyed excellent, knowledgeable and courteous customer service and are currently in the process of buying another company vehicle through Bramgate. More