Bramgate Volkswagen

Flawless Sales Experience Chris is the most down to earth, knowledgeable and professional salesman I've ever dealt with. His knowledge of the vehicles themselves, the sales pro Chris is the most down to earth, knowledgeable and professional salesman I've ever dealt with. His knowledge of the vehicles themselves, the sales process, and industry norms are well above what you would expect from the average salesman. He made sure to explain in detail every question or concern I had. I got the impression that Chris was more concerned about finding the perfect car that I would love more so than making a sale. Once I was finally decided on a vehicle, Chris kept me updated throughout the process of preparing the car for pickup. The delivery was smooth and everything was ready on time, just as promised. I could not have asked for a better sales experience. From start to finish the team at Bramgate is awesome. I recommend Chris to everyone I meet. Give him a call, you will not be disappointed! More

Painless From the moment you contact the Sales staff, they go out of their way to help make your ownership dream become a reality. Whether it is taking a car f From the moment you contact the Sales staff, they go out of their way to help make your ownership dream become a reality. Whether it is taking a car for test drive or drafting a sales agreement they deal with you openly, fairly and efficiently. Never once did I feel pressured. Everyone I dealt with at the dealership, during the buying process, was friendly, helpful and professional. I could not be more happy with my experience and my new Jetta GLI. More

Excellent service. I am vey satisfied with the service received from Wayne. The car is wonderful and Wayne took all the time needed to introduce me to the car's functi I am vey satisfied with the service received from Wayne. The car is wonderful and Wayne took all the time needed to introduce me to the car's functions. Unfortunately, one thing that is missing is the owner's manual. I need it to figure out all the functions on the steering wheel etc. Since I live in Hamilton, I will continue getting service at the Upper James center which is very close to my residence. More

Outstanding service! Stress-free shopping & negotiation. Excellent customer service - they provided a courtesy car when I had the wrong date for taking delivery (totally Stress-free shopping & negotiation. Excellent customer service - they provided a courtesy car when I had the wrong date for taking delivery (totally my fault). Wow!! More

Honesty and professionalism They are helpful and professional people. Very straight forward and honest in answering my questions. Delivery and paperwork was done on time. Great e They are helpful and professional people. Very straight forward and honest in answering my questions. Delivery and paperwork was done on time. Great experience overall. More

Bad Experience I wasn't updated fabout my car from the beginning.I have to call them instead they should call me,Nobody helped me expext Susan. I wasn't updated fabout my car from the beginning.I have to call them instead they should call me,Nobody helped me expext Susan. More

No stress negotiation. Chris was very easy going and made my purchase a very easy affair. All of the features of the car were clearly explained and made the transition from Chris was very easy going and made my purchase a very easy affair. All of the features of the car were clearly explained and made the transition from my old car to the new one smooth.Kudos to the entire team. More

Great Service Chris/Ricky were so great, signed the papers for the car on Monday evening and the car was ready to be picked up by Wednesday. Could not be happier wi Chris/Ricky were so great, signed the papers for the car on Monday evening and the car was ready to be picked up by Wednesday. Could not be happier with my purchase! More

Fantastic Service Moe was a great salesman and I would recommend him to everyone. It was my first time purchasing a car so I had a lot of questions. Moe answered all of Moe was a great salesman and I would recommend him to everyone. It was my first time purchasing a car so I had a lot of questions. Moe answered all of them and made me feel great about my decision to purchase a Volkswagen. He was very professional and courteous. More

Amazing Experience Moe is an amazing salesperson. I recommend him to everyone that walks into the dealership. Ricky is very knowledgeable on the warranty and finances. Moe is an amazing salesperson. I recommend him to everyone that walks into the dealership. Ricky is very knowledgeable on the warranty and finances. I'm very happy with my purchase. More