Birchwood Hyundai

They are layers didn’t disclose the refund policy. Didn’t disclose the refund policy intial very polite once took the deposit of $500 then truned rude said we will not give u money back either u like t Didn’t disclose the refund policy intial very polite once took the deposit of $500 then truned rude said we will not give u money back either u like the car or not u have to buy it. More

Made the sales experience effortless Initial vehicle I test drove did not meet my needs. Returned to facility for second test drive with Jay and purchased vehicle that satisfies needs and Initial vehicle I test drove did not meet my needs. Returned to facility for second test drive with Jay and purchased vehicle that satisfies needs and price point with no pressure. Purchased vehicle with ease. More

Good Service I felt they went above and beyond to make sure that I got the right car for me and for the right price for me. I felt they went above and beyond to make sure that I got the right car for me and for the right price for me. More

A Good Trip I drove from the south side of the city to make a deal after visiting all the other Hyundai dealerships. I was impressed with all staff including Gor I drove from the south side of the city to make a deal after visiting all the other Hyundai dealerships. I was impressed with all staff including Gorman, Natalie and Mac. Their friendly open and intelligent responses were appreciated. More

The staff makes it worth it!! I live on the opposite end of the city but I specifically choose to deal with Birchwood Hyundai because they are the absolute best in terms of how the I live on the opposite end of the city but I specifically choose to deal with Birchwood Hyundai because they are the absolute best in terms of how they treat you as a customer. I bought a car from Goran and he went WAY over and above for me - he really did not have to - he was never pushy like other dealerships I considered and I am confident in the decision I made. Natalie is wonderful as well! You have to go there! More

Good service I really appreciate the service and the experience , very friendly and approachable service . Especially I want thank team meammbers George and Jason I really appreciate the service and the experience , very friendly and approachable service . Especially I want thank team meammbers George and Jason . Thank you Ephrem Andu More

OCS - Outstanding Costumer Service Great staff and I highly recommend Jay Dam (Sales Consultant). He is very patient, approachable and knowledgeable about my queries. Natalie Di Marco, Great staff and I highly recommend Jay Dam (Sales Consultant). He is very patient, approachable and knowledgeable about my queries. Natalie Di Marco, their financial service manager, is very transparent. They will help you till you get the right car. More

Amazing customer service Staff is friendly. I purchased my Santa Fe in Nov 2014 The after sale service os outstanding.. They went above and beyond when purchasing my v Staff is friendly. I purchased my Santa Fe in Nov 2014 The after sale service os outstanding.. They went above and beyond when purchasing my vehicle. For services they explained what was done. I would recommend to anyone Birchwood on Mcphillips More

Birchwood Hyundai exceeded my expectations! Buying a new car is not my favourite pastime. I was pleasantly surprised to experience a smooth and efficient trade in and new car purchase at Birchwo Buying a new car is not my favourite pastime. I was pleasantly surprised to experience a smooth and efficient trade in and new car purchase at Birchwood Hyundai! I always was treated with respect and felt that my questions were answered honestly. Our sales consultant Goran never pressured but presented options in a very knowledgeable way. Everyone from sales manager to finance manager were friendly, full of information and helpful. Thanks!!!! More

Great Service, Great Experience In 2015 I called to find a used car for my wife and had Leeto search many options for us but we could not find anything. After a couple of weeks searc In 2015 I called to find a used car for my wife and had Leeto search many options for us but we could not find anything. After a couple of weeks searching, we then decided to wait until June of this year 2017 to move forward. I went and searched for Leeto at the dealerships for I wanted to do business with him for he was very understanding and patient with me when we spoke back in 2015. At the time I told him I would come back when we were ready for he provided great service and understood that we needed to wait. Two years later I called him up and sure enough he remembered who I was and we purchased a 2017 Elantra from him and once again we received great service from everyone involved. Receptionist is always kind, Jay was great to deal with as well as Stephen in the finance and warranty department. My wife loves her new car and that is the most important thing to me. Great Job!! More