Birchwood Ford

grateful I dealt with Nancy at Birchwood she was so helpful and arranged for a rental car for me (something I would not have thought of) at the dealership expe I dealt with Nancy at Birchwood she was so helpful and arranged for a rental car for me (something I would not have thought of) at the dealership expense, I live alone and would have been so inconvenienced with out my car. I was very grateful for her thoughtfulness. Nancy went beyond what I expected which doesnt happen much these days! More

Fantastic service, warm and comfortable atmosphere. We had a fantastic sales person in Jodi, she helped navigate us through all of our options, she was patient and very helpful in our buying experience. We had a fantastic sales person in Jodi, she helped navigate us through all of our options, she was patient and very helpful in our buying experience. Spot on showroom with areas of information regarding what goes into building Ford products. Everyone their was friendly and super helpful, when all was said and done our car was sitting outside the doors in a roped off spot making us feel special about our new Escape. Thank you Birchwood Ford and the many sales/service/Financing team for our wonderful service! We definitely recommend Birchwood Ford for your quest in buying your next vehicle. More

Awesome The whole experience was awesome. We were greeted very well from the salesman Devin to the financial advisor Tyrone. They were courteous and helpful i The whole experience was awesome. We were greeted very well from the salesman Devin to the financial advisor Tyrone. They were courteous and helpful in every process. Even when I returned with my new vehicle to get accessories put on they were making sure that I had everything I needed. They answered all of our questions. Thank you again for a wonderful experience. Nicole and John More

Service Very friendly, efficient, helpful. Was in for a recall issue. Quick inspection revealed several other issues .. Provided a shuttle which really helpe Very friendly, efficient, helpful. Was in for a recall issue. Quick inspection revealed several other issues .. Provided a shuttle which really helped. Thank you. Very happy More

Fabulous Service !! Our recent experience dealing with Devin Walker and Zane Puhach was extremely positive. Both men were very informative and helpful and they worked ' Our recent experience dealing with Devin Walker and Zane Puhach was extremely positive. Both men were very informative and helpful and they worked 'with us' regarding the purchase of our 2017 Ford Explorer Platinum. We would definitely deal with Birchwood again in the future. More

Awesome service I get excellent fast service and they get you in and out fast. Shuttle service if needed, comfortable waiting room. TV, free slushies, which is impor I get excellent fast service and they get you in and out fast. Shuttle service if needed, comfortable waiting room. TV, free slushies, which is important to kids lol. More

Purchase of new 2017 Escape S - Gisele The sales person was not only friendly but took an interest in my needs and were not pushy to try to sell me more than I needed or wanted. The financ The sales person was not only friendly but took an interest in my needs and were not pushy to try to sell me more than I needed or wanted. The finance person was fabulous. More

Purchase of pre owned F150 required some repairs. When purchasing my pre owned F 150 I noticed a slight whine in the rear differential, the windshield had a defect and there were a couple of touch up' When purchasing my pre owned F 150 I noticed a slight whine in the rear differential, the windshield had a defect and there were a couple of touch up's required on the paint. Mr. Don Jenkins and Mr. Derek Aston took care of assessing and diagnosing my issues and took action to complete the repairs. I am pleased with the professionalism and expertise they displayed in order to do the repairs. I am very pleased with my purchase now. Thank you to both of them. Sincerely, Bill Klein More

Customer service was very good Very friendly and when the main sales person could not be there she refered to another who was just as helpful. The same goes with the finance person Very friendly and when the main sales person could not be there she refered to another who was just as helpful. The same goes with the finance person when he could not make it there was a person there who was just as helpful. More

Excellent Service! Thank you to Amanda for taking care of our service needs. The service provided was done in a timely, professional manner, and our concerns were checke Thank you to Amanda for taking care of our service needs. The service provided was done in a timely, professional manner, and our concerns were checked and problems solved. Thanks! More