Birchwood Ford

excellent service and friendly staff Always greet you with a smile and remember your name. Excellent service and very friendly staff. Work is done quickly and thorough description of work Always greet you with a smile and remember your name. Excellent service and very friendly staff. Work is done quickly and thorough description of work performed as well as documentation and pictures. More

Excellent customer service! I can't say too much about how great the customer service was from first contact to my driving away with our new car! Cale, Kayla, and Brenda all wor I can't say too much about how great the customer service was from first contact to my driving away with our new car! Cale, Kayla, and Brenda all worked with me and I really didn't feel like I was "just another customer"; they did make me feel "special" every step of the way. I would highly recommend Brichwood to anyone! Thanks, guys! More

best customer service i bought a ford from another dealer 2 years ago but the experience and customer service from birchwood ford is exceptional. my agent cale was the be i bought a ford from another dealer 2 years ago but the experience and customer service from birchwood ford is exceptional. my agent cale was the best... and zane from finance was great More

I was treated great Came in for routine service and inspection and they found some warranty work that needed to be done. Amanda followed up on my requests , kept me inf Came in for routine service and inspection and they found some warranty work that needed to be done. Amanda followed up on my requests , kept me informed on the status of the repairs and made sure my vehicle was fixed correctly . More

Wonderful Customer Service Thank you to Olena for making my vehicle purchase a pleasant one! She got to know me and what I was looking for , she was never pushy and very profess Thank you to Olena for making my vehicle purchase a pleasant one! She got to know me and what I was looking for , she was never pushy and very professional! More

My first experience with the Service Center at Birchwood In November 2016 I bought a 2016 Ford Edge (brand new, end of season clearance). I was very impressed by the professionalism of everyone involved and In November 2016 I bought a 2016 Ford Edge (brand new, end of season clearance). I was very impressed by the professionalism of everyone involved and by the deal we negotiated. This past Saturday was my first "oil change". The professionalism and service that I received in November was replicated on Saturday. I would definitely recommend purchasing from Birchwood Ford in a "heart beat"!! More

Worst Dont ever buy from them. They only know how to force the customer to buy car on high price and buy the warranty for another 3k on top. Then they will Dont ever buy from them. They only know how to force the customer to buy car on high price and buy the warranty for another 3k on top. Then they will sell u the car with one key. More

Service experience Professional and personable advisors. Made me feel important and appreciated. Great at follow up and meeting the promise time. The wash n vac was the Professional and personable advisors. Made me feel important and appreciated. Great at follow up and meeting the promise time. The wash n vac was the icing on the cake. Thanks! More

Great buying experience I loved the buying experience. Devan day worked to find the truck that worked for our family. Never felt pressured and got a fair price. Very happy wi I loved the buying experience. Devan day worked to find the truck that worked for our family. Never felt pressured and got a fair price. Very happy with my experience. More

Came in with mayor problems, left with none!!! Dealing with Amanda in service is always a special experience. Always solves my problems( and I'm very picky). If not for her and her great customer s Dealing with Amanda in service is always a special experience. Always solves my problems( and I'm very picky). If not for her and her great customer service, I'd be in a Toyota! She lives and breathes ford and her customers feel it!!! More