Birchwood Ford

1Very bad service provided, avoid at all cost!Fail to 1Very bad service provided, avoid at all cost! Fail to honour contract and took 3 days to install a trailer hitch. Very poor communication with cust 1Very bad service provided, avoid at all cost! Fail to honour contract and took 3 days to install a trailer hitch. Very poor communication with customer More

Jordan was very helpful and got me in and made sure I was taking care of and got vehicle back in reasonable time Joran she best was taking care of and got vehicle back in reasonable time Joran she best More

Excellent service!Jordan is amazing! Very bright and helpful. Explained everything perfectly and when she did not know the answer she dug it up for us with help from other employees and techs. Wonderful helpful. Explained everything perfectly and when she did not know the answer she dug it up for us with help from other employees and techs. Wonderful job and speedy service. Thank you!!! More

excellent service as I have come to expect here. I would recommend your service to all my Ford driving friends. Looking forward to more help in the future. recommend your service to all my Ford driving friends. Looking forward to more help in the future. More

When I walked into the dealership I was kindly greeted by a sales consultant. Told them I was interested in a smart car as I am a very bad driver and required something small to make sure I didn’t hit things a sales consultant. Told them I was interested in a smart car as I am a very bad driver and required something small to make sure I didn’t hit things. As we sat down and did some looking the sales guy found one in my price range he told me he couldn’t get it for me as he was to large to fit inside it, which was very discouraging to hear as I was really in need of a vehicle, he told me the only vehicle he could fit in was a Ford F-550 Heavy Duty, which was 100k out of my price point. I told him I would be interested if the price was what I was willing to pay. After lots of negotiations I ended up paying WAY more for the vehicle I didn’t want all because the sales guy forced me into something he could fit in for the test drive now I’m xxxxx in debt and have $800 bi weekly payments because I was forced to finance over 5yrs and 30% interest. Displeased with the service here would not recommend if your looking to get something you actually want. Also forgot to mention on the test drive we had to stop at McDonald’s for guy got like 12 mcdoubles which stunned me and left grease and sweat stains in the truck. More

Jordan was very professional and went out of her way to explain everything and the service was great. Hit our pocketbook but needed to be done, thx explain everything and the service was great. Hit our pocketbook but needed to be done, thx More

Thank you Devon service was great and Birchwood thank you I take both of my vehicles and I tell everyone about the great service I received all the time. I take both of my vehicles and I tell everyone about the great service I received all the time. More

Great service both times I've been here! Devon and Kylee were both top notch service consultants and always kept me posted throughout! Took the stress out of having car issues - mission accomplished. were both top notch service consultants and always kept me posted throughout! Took the stress out of having car issues - mission accomplished. More