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Birchwood Ford

Winnipeg, MB

4.4
304 Reviews

1300 Regent Avenue West

Winnipeg, MB

R2C 3A8

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304 Reviews of Birchwood Ford

July 03, 2021

I usually have good things to say about your service not this time I brought our bus in for a safety check like I do every 6 months This time it’s tied up there till July 20th waiting for parts. Parts that More

by gvj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tara
Jul 08, 2021 -

Birchwood Ford responded

We're sorry to hear that you were unhappy with your experience. We would like to learn more about this situation so if you wouldn't mind calling our Service Manager, Jim Dolphin at (204) 654-8227, he would appreciate the opportunity to discuss this further. We look forward to speaking with you soon.

July 01, 2021

Such a positive experience dealing with the staff at Birchwood Ford, at both the Sales and Finance stages. Would definitely return and recommend to friends and family. More

by m3lcruz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tesch, Brenda
Jul 13, 2021 -

Birchwood Ford responded

Thank you so much for taking a moment to leave us a 5 star review. We are happy to hear our team was able to help you out and thank you for choosing Birchwood Ford!

June 27, 2021

Excellent positive professional service was provided to me on my used purchase of automobile from start to finish. Listened and observed intently to my needs and explained the whole buying and selling proc More

by Edward M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Palmer, Dave Peterson, Daria
Jun 28, 2021 -

Birchwood Ford responded

Edward, thank you so much for leaving a 5 star review! Our goal is to make the process as clear and transparent as possible for our customers. Congratulations on your vehicle!

June 10, 2021

We bought our Edge from Birchwood and the service is fantastic. took it in for repairs yesterday and everything done in one day. Thank you More

by Janice Cournoyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittney Peters
Jun 10, 2021 -

Birchwood Ford responded

Thank you for the 5 star review, Janice! We are happy to hear our service department took great care of you.

May 30, 2021

I have bought three trucks from them alway fixed any problem and had no problems answering question even after owning it for years thx Birchwood More

by Kenneth m
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales Dundee and tech Chris and finance Brenda
Jun 02, 2021 -

Birchwood Ford responded

Hi Kenneth, Thank you so much for taking a moment to leave us a 5 star review. We are happy to hear Dondee, Chris and Brenda were able to help you out and thank you for choosing Birchwood Ford!

May 18, 2021

Gerri-Lynn was exceptional...greeted me with smiles and very personable! Got my vehicle in right away and service was completed very quickly! Any issues were discussed clearly and Ill definitely be back! More

by Pat Rathwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerri-Lynn
May 19, 2021 -

Birchwood Ford responded

Hi Pat, We are so happy to hear Gerri-Lynn created an exceptional experience for you and we appreciate you taking the time to leave us a 5 star review!

May 14, 2021

excellent service... Thomas helps me a lot on what my vehicle needed, he is very knowledgeable and helpful person. Truck was ready and very clean when I picked up. I was very happy Thank you . More

by MARTIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thank you Dave for easy finance, Brittney Peters
May 17, 2021 -

Birchwood Ford responded

Hi Martin, Thank you so much for taking the time to leave us a 5 star review! We are happy to hear Thomas took such good care of you and your truck!

May 05, 2021

excellent service... the guy name bryan helps me a lot on what my vehicle needs, he is very knowledgeable and helpful person. the axle of my vehicle was already fixed. More

by dAvEqt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bryan
May 06, 2021 -

Birchwood Ford responded

Hi Dave! Thank you so much for taking the time to leave us a 5 star review! We are happy to hear Bryan gave you a great experience!

May 01, 2021

Had my car's oil change and winter tyres swap. Excellent service by Anna, took care of everything. When the was done, got a call to say all done, and sanitized. More

by Andy14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittney Peters
May 03, 2021 -

Birchwood Ford responded

Hi Andy, thank you so much for taking the time to leave us a reivew! We are happy you received great care and Anna was able to help you.

April 20, 2021

Recently had my truck in for a recall and then an oil change and tire rotation! Dealt with Jordan both times! She is awesome to deal with!! -John More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Zadro
Apr 21, 2021 -

Birchwood Ford responded

Hey John, thanks so much for the positive review! We appreciate the kind words and are happy to hear Jordan took great care of you!

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