Bennett Dunlop Ford

Great Prompt. Efficient. Smiles all around. Graham went above and beyond by having a vehicle for me to use while mine was in the detailing department. Frie Prompt. Efficient. Smiles all around. Graham went above and beyond by having a vehicle for me to use while mine was in the detailing department. Friendly smile, took me to the vehicle I was using and called and text me when mine was done. More

Disappointed Worst experience I’ve ever had at Bennet. I had an appointment for 8am. I showed up and was in service garage by 7:50am. I waited in line until 8:20 Worst experience I’ve ever had at Bennet. I had an appointment for 8am. I showed up and was in service garage by 7:50am. I waited in line until 8:20 just to drop off keys for recall on truck. I asked them to also have a good package detail done to truck as well. I drive by lot at 12 noon and my truck was done in service and sitting in staging. I called at 2:45pm to check on truck. They informed me it was just finishing being washed. I arrived at 3:45 to dealership to pick up truck. To my surprise it was still parked in staging. Waste of my time. Next time my business may go to capital ford instead. My service adviser was Rob Miller. More

Quick and fantastic I dropped off the truck at 7:45am. Rob was quick to look after me. I was expecting 1/2 a day to fix but it was done at 10:30! Fantastic service. I dropped off the truck at 7:45am. Rob was quick to look after me. I was expecting 1/2 a day to fix but it was done at 10:30! Fantastic service. When I went to pick it up, Adam looked after it very quickly. More

Great experience The service team was very friendly not only to me but to every customer I saw them deal with. My shuttle driver was top notch! And my car looked great The service team was very friendly not only to me but to every customer I saw them deal with. My shuttle driver was top notch! And my car looked great after. More

Lost keys I had lost my keys and Martin Bradford went above and beyond to help me he was unreal! He got my vehicle in and a new key cut all in the same afternoo I had lost my keys and Martin Bradford went above and beyond to help me he was unreal! He got my vehicle in and a new key cut all in the same afternoon. If you need anything go to Martin first stop! More

Oil change I Was very pleased with the customer service I received when going to ford for an oil change on my new car and recommend their services I Was very pleased with the customer service I received when going to ford for an oil change on my new car and recommend their services More

Very pleasant people. I was passing thru Regina with my F150 Ford 2018 had a issue and stopped at the dealership. Didn’t get the problem Solved as there was no parts but t I was passing thru Regina with my F150 Ford 2018 had a issue and stopped at the dealership. Didn’t get the problem Solved as there was no parts but the staff waa very friendly and knowledgeable. More

Good Service I had a very pleasant experience at the Quick Service today. Service advisor Sara was very friendly. Technician Ed was very helpful and answered all m I had a very pleasant experience at the Quick Service today. Service advisor Sara was very friendly. Technician Ed was very helpful and answered all my questions. Service was quick and thorough. A plan was made for future service visits as recommended . More

My first visit to Bennett Dunlup Ford I brought my vehicle in to have a car wash done on it and I recently had it painted so it had to be hand washed not gone through a brush wash as reco I brought my vehicle in to have a car wash done on it and I recently had it painted so it had to be hand washed not gone through a brush wash as recommended by the autobody company I saw that you did windshields and I had recently picked up a chip and your price for doing the windshield chip was $20 cheaper than where I bought the windshield from and what they were going to charge me. this is my first visit to Bennett Dunlop ford because I drive a Infiniti. The lady in the autobody shop area was gracious enough to get me in for the window chip and the car wash as it was a slow day she said but I was told it would be about 30 minutes for the windshield and then maybe 20 to 30 minutes to be washed and out of there so I said OK let’s do it. I got there about 340pm and I didn’t leave until 520 my daughter had a soccer practice she had to be at 545 and we still had to run home get her changed and get her to the soccer facility I also have to pick up my other daughter from the babysitters which I was not able to do because I would’ve been late taking my first daughter to her soccer practice it led to a stressful not so happy feeling as I was driving down the street leaving your business thinking about my first visit there. I was told by another lady that the reason the windshield took so long was because the windshield people had gone home because it was slow and a auto body guy had to come over and do it I just wondered if they would’ve washed my vehicle first instead of leaving it sit in the Service bay for half an hour before they worked on it maybe that would’ve been a better process and it would not caused me as much frustration and stress is it did. I still gave you a four out of five rating and only because the windshield repair was excellent and the wash was also excellent even though I know the wash guy was rushed to get my vehicle out of there I’m just not sure about coming back again a little communication or some better thoughts on how to process my vehicle quicker might’ve been a better idea then leave me sit there for two hours when I was told it should only be an hour or a bit it’s funny the biggest complaint of auto repair places is the lack of thought and process in getting people out in a timely manner if you say an hour it should be an hour if it doesn’t look like it’s going to be an hour then don’t say an hour give an honest estimate I probably wouldn’t have had the windshield done and only had the vehicle washed like I originally came in for More

Very good service The dealer ship made everything so easy and got things done quickly. Very pleasant people to deal with.i went to the collision department. I do t own The dealer ship made everything so easy and got things done quickly. Very pleasant people to deal with.i went to the collision department. I do t own a ford. More