Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bay King Chrysler
Hamilton, ON
574 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
574 Reviews of Bay King Chrysler
January 29, 2019
Easy Process Dealt with Krystal after stopping in to look at vans. Was an easy process setting up appointments with her and then going through the process of purch Dealt with Krystal after stopping in to look at vans. Was an easy process setting up appointments with her and then going through the process of purchasing a new grand caravan. Very knowledgeable, no pressure and very helpful. Krystal even came in on her day off to sign off on the final papers and pick up the van. More
by Dave
Employees Worked With
Krystal Campbell
Helpful January 27, 2019
Spectacular! Nathan helped me get the car of my dreams. He made it so easy and fun, very down to earth person. As a G1 driver at the time, he helped me pick out op Nathan helped me get the car of my dreams. He made it so easy and fun, very down to earth person. As a G1 driver at the time, he helped me pick out options as to go about getting the car. The vehicle is perfect, so happy to be driving. Thank you for everything. More
by Samantha
Employees Worked With
Joslin Moffatt, Nathan Stanley
January 22, 2019
Bent running board bracket Salesman, nice guy. Deal was smooth. Was told there was no damage to the truck but factory running board brackets damaged. Nobody returns my calls! Salesman, nice guy. Deal was smooth. Was told there was no damage to the truck but factory running board brackets damaged. Nobody returns my calls! More
by RAM
Employees Worked With
Mike Afrasiabi
January 16, 2019
Your time means nothing to them It seems this dealership is falling backwards in the service department. Buying a vehicle should not be this much of an inconvenience. 3 Times now, It seems this dealership is falling backwards in the service department. Buying a vehicle should not be this much of an inconvenience. 3 Times now, for different reasons i have taken my truck in for different repairs and they were not able to complete them so i would have to "come back another day". This :other day" is in addition to the day they diagnosed the issue, and the day they were going to make the repair. My latest issue, will be 4 days to repair something that should have been done in 1 day. I'm not talking an hour here and there, I'm talking minimum 5 hours, usually closer to 6 or 7 hours. Yes they have a shuttle, but i do not live close enough for the shuttle to take me home. I have asked for a courtesy car for these times when due to their inability to properly schedule or manage parts.. or I really dont know what the issue is, however they do not agree this should be something they provide. They seem to think due to their failures, my family should drive 2 vehicles down to the dealership, so i can go home for the day and then make another trip down when the vehicle is ready for pick up.. probably to "come back another day" Years ago, due to this same type of service they lost me as a customer and i only returned because a specific sales person told me they had improved. This did seem to be the case as i had no issues with service from 2013 up until i bought my 2nd truck in 2017, then there were some new faces in the service department and service has obviously suffered. For this reason, i probably have bought my last vehicles from Bay King, or any Richter family dealerships. More
by res2cue28
Employees Worked With
Service Department
January 08, 2019
Incredible experience all around !!! We had every intention of shopping around at a few dealerships in the area; we never made it past Bay King Chrysler in Hamilton. After walking in We had every intention of shopping around at a few dealerships in the area; we never made it past Bay King Chrysler in Hamilton. After walking in the dealership we were greeted by Nathan who was extremely personable and professional. He was incredibly honest, fair and treated us with much respect. After quickly finding the vehicle that we wanted, Nathan worked up some numbers for the vehicle and our trade in. We were very impressed with the deal that he worked up for us After finalizing the deal, Nathan did everything possible to get the vehicle ready ASAP. I am still amazed how fast and painless the whole process was. Kudos to Nathan and the team at Bay King Chrysler. Many of these other dealerships could learn a thing or two about customer service from you. You have have set the bar incredibly high. Many Thanks More
by B.A
Employees Worked With
Nathan Stanley
December 28, 2018
Avoid like the plague Avoid them and him at all costs - find a reputable dealer that treats you like family, not like a pay cheque. They exist..... Probably one of the w Avoid them and him at all costs - find a reputable dealer that treats you like family, not like a pay cheque. They exist..... Probably one of the worst experiences I've ever had from a dealer and salesperson. Mike didn't go over the paperwork very well... I suspect he just wanted to make a sale and hope I wouldn't notice the extra fee's they added - which I didn't till I found out after from another dealership who looked at the bill and told me about the law. Found out after the price was highly inflated, they lied about how long they've had the car on the lot. They used cheap parts when "fixing" it... just terrible experience. Tried to trade this car into another dealer to get something better and I couldn't because its no where near worth what they sold it to me for!! Suppose its all my fault because I should know everything about buying a car and not rely on honest salespeople. More
by neverbuyajeep
Employees Worked With
Peter Mackey, Mike Afrasiabi
December 18, 2018
Great Experience This was one of the better car dealerships I have dealt with. They were straight forward, helpful, and seemed genuinely interested in making the deal This was one of the better car dealerships I have dealt with. They were straight forward, helpful, and seemed genuinely interested in making the deal one of mutual benefit. I would consider them for future car purchases. More
by jon
Employees Worked With
Peter Mackey, Mike Afrasiabi
December 12, 2018
Professional and friendly I am one very happy customer. Will definitely by my next vehicle at bay king motors. My sales rep nathan was very professional and friendly. I am one very happy customer. Will definitely by my next vehicle at bay king motors. My sales rep nathan was very professional and friendly. More
by Silent2all
Employees Worked With
Jocelyn moffatt, Nathan Stanley
December 12, 2018
Awesome We had a awesome experience with this dealership...They did not pressure us to buy! Our sales lady Krystal.C was very nice and very pleasent to deal w We had a awesome experience with this dealership...They did not pressure us to buy! Our sales lady Krystal.C was very nice and very pleasent to deal with she is very professional and easy to talk with!I would recommend asking for her! Peter.M was also very pleasant to deal with and good at what he does.I would recommend this dealership to everyone. Great Experience....Thanks Krystal More
by Packerfan
Employees Worked With
Peter Mackey, Krystal Campbell
December 11, 2018
Friendly & Fast Service We were able to finance our Dodge Grand Caravan within a couple hours of looking at vehicles at this dealership. Even though we did not get an extende We were able to finance our Dodge Grand Caravan within a couple hours of looking at vehicles at this dealership. Even though we did not get an extended warranty, they fixed an issue we had at no cost to us. More
by Chantelle
Employees Worked With
Jocelyn Moffatt, Mike Afrasiabi
