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Bay King Chrysler

Hamilton, ON

3.6
581 Reviews

55 Rymal Rd E

Hamilton, ON

L9B 1B9

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581 Reviews of Bay King Chrysler

June 16, 2017

Great Customer Service I bought my vehicle and continue to service it at Bay King. The staff are friendly, knowledge and professional. The atmosphere is great, everyone gr More

by Nicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrienne Sherring
June 15, 2017

Terrible Experience I was choose Dodge and choose this dealer for the price only. My experience was terrible, the sales person didn't say a lot things of the Van, that ar More

by unbelievable
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Luton
Jun 20, 2017 -

Bay King Chrysler responded

I am sorry to hear that you felt you had a terrible experience at our dealership. At Bay King Chrysler customer satisfaction is our top priority. If I am not mistaken, you had contacted us after picking up your Caravan with concerns it did not have a spare tire. As we explained - in recent years most auto makers have removed spare tires in new cars and instead offer tire inflation kits (which your caravan was equipped with). We did have multiple conversations with you prior to your purchase and this concern did not come up. We certainly do not like putting pressure on our customers if they do not feel comfortable. We are always happy to answer any questions or concerns you may have. Please feel free to contact us if you would like to discuss this further 905-383-7700.

June 14, 2017

A long journey I started looking for a new vehicle about a year ago and when we started we had no intention of buying a Dodge. We were originally looking for a smal More

by Kdgaudreau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jocelyn, Dan Luton
June 14, 2017

Reliable Very friendly and courteous staff! I was greeted with a smile as soon as I walked in. My appointment was completed faster than expected as they were v More

by Dodgegirl17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrienne Sherring
June 14, 2017

window rain guards My recent visit to Bay King Service was a very pleasant experience. Not only did they correct the leak, but there was no charge for their parts or lab More

by JOHN RANDLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Stone
June 05, 2017

Courteous staff. All concerns were addressed Staff related to my issues and addressed them as they said. My extended warranty was not transferred into my name at the time of purchase but the Bay More

by Bossman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrienne Sherring
June 04, 2017

Great experience Dan was very friendly, helpful and honest in showing us all options, new and used, so we knew we were making the right decision. We have already recom More

by Vanessa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Luton
June 01, 2017

Fantastic experience! Janelle and Scott were extremely helpful and understanding of my situation and my need to get into a new car. Janelle was extremely kind and as soon a More

by Charlotte8771
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janelle Hunter, Scott Mcquillen
May 31, 2017

Good technical people easy to deal with. Good technical people easy to deal with but we are all humans and we have our downfalls. In general people coming to have their cars repaired, do not More

by Jeep2008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adrienne Sherring
May 27, 2017

Fantastic! Easy to deal with! We'd like to thank the Bay King Sales Team especially "Dan" for making us so comfortable and walking us through the purchase of our BRAND NEW 2017 CHA More

by challenger
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Richter, Dan Luton, James Hand
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