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Bay King Chrysler
Hamilton, ON
574 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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574 Reviews of Bay King Chrysler
February 01, 2018
Didn’t get what I paid for Paid $50 for a break check because I heard the make a noise. Tech said no noise was heard. I pulled out of garage and stopped at end of your drive way Paid $50 for a break check because I heard the make a noise. Tech said no noise was heard. I pulled out of garage and stopped at end of your drive way and there it was again. Also I paid $50 for the check and no % of the break pads were noted. I’d like to know how much is left More
by KarinGeneral
Employees Worked With
Aleka Duguay
Helpful January 30, 2018
Great Service & Quality of Vehicles I purchased my Dodge Journey with them a few years ago and had no issues with the vehicle and they always didn’t did a great job servicing my vehicle. I purchased my Dodge Journey with them a few years ago and had no issues with the vehicle and they always didn’t did a great job servicing my vehicle. I would recommend going in to see James. I now own a Dodge Dakota and still bring it to them for servicing. I don’t trust too many mechanics as they always want to rip you off. I have compared pricing with other mechanics and everything is very similar. Customer service was great with Aleka. As long as the pricing and quality of service stay safe the same i will always bring my vehicle in. More
by Ryan Thompson
Employees Worked With
James Hand, Aleka Duguay
January 29, 2018
Great experience Brian was very well informed and did not pressure us in any way, he let us know all our options and left us to discuss and decide. We were given a de Brian was very well informed and did not pressure us in any way, he let us know all our options and left us to discuss and decide. We were given a delivery date and Bay King was right on time. no issues and no regrets! More
by Shauna
Employees Worked With
Brian Wagter
January 25, 2018
Excellent I was treated with the up most respect and patience From the front desk to financing I would never think of going any where else I will recommend I was treated with the up most respect and patience From the front desk to financing I would never think of going any where else I will recommend Bay King to all More
by Easley66
Employees Worked With
Brian Wagter
January 24, 2018
Great Service I brought my Dodge Ram 1500 in for an oil change and a couple warranty issues. I dropped the truck off first thing in the morning and expected it to b I brought my Dodge Ram 1500 in for an oil change and a couple warranty issues. I dropped the truck off first thing in the morning and expected it to be tied up for the day. It was done and ready for me to pick up in under 3 hours. I was more than impressed with the staff and work done at Bay King. More
by B Wayne
Employees Worked With
Aleka Duguay
January 24, 2018
Dealerships take too long doing an oil change??? Nope ! I want to thank Gary and his staff for making an oil change simple and quick. The stigma that oil changes take all day at the dealership is certai I want to thank Gary and his staff for making an oil change simple and quick. The stigma that oil changes take all day at the dealership is certainly proven false with your staff! I was in and out in less than 30 mins. I got to relax on a comfy couch, catch up on the news and even had a Mochachinno to top it off. I was there to open my office doors on time for my clients without a hitch, thanks so much! Sean Jeffreys Wrap It Up Signs & Vehicle Wraps More
by Wrap It Up Signs
Employees Worked With
Gary Stone, Aleka Duguay
January 24, 2018
Stress free, painless purchase. I had a wonderful experience with Bay King Motors and the recent purchase of my new vehicle. My sales person LISTENED to what I wanted and actually I had a wonderful experience with Bay King Motors and the recent purchase of my new vehicle. My sales person LISTENED to what I wanted and actually delivered! More
by Candice
Employees Worked With
Finance department is fantastic!, Brian Wagter
January 23, 2018
Jeep Renegade My wife and I went to Bay King on Rymal near Upper James to look at a new vehicle. She had previously went to the dealership to get an idea of what s My wife and I went to Bay King on Rymal near Upper James to look at a new vehicle. She had previously went to the dealership to get an idea of what she wanted to get. Landon from Bay King had helped her find a Jeep Renegade. When we went back to test drive the Renegade, Landon was very helpful when it came to details about the car. He was also very honest in the fact that he was new in car sales and wasn't sure about some details, which I appreciated. After sitting down with Landon, we ended up financing the Renegade only to find out it was his first sale. If you are looking to buy a vehicle, I would totally recommend going to Bay King and ask for Landon. His honesty and knowledge make the purchase process very comfortable and easy. Thanks again Landon! More
by Cliff M
Employees Worked With
Landon Fletcher
January 19, 2018
Disappointed I had secured a purchase of a 2014 Dodge Grand Caravan (30th Anniversary Edition) with Bay King in November 2017. I had spoken to a few people through I had secured a purchase of a 2014 Dodge Grand Caravan (30th Anniversary Edition) with Bay King in November 2017. I had spoken to a few people throughout the process on the phone to ask questions about the vehicle, and was assured it would have satellite radio and blutooth capabilities. The day before I arrived (a 4 hour commute from Hamilton) I received a call saying that they had just done a once over and that the hood would need replaced as it was rusted. They wouldn't have time, but my local dealership could do it under warranty. I was also told that it didn't actually have satellite radio, but that the sales rep would provide me one free of charge. When I arrived, the vehicle looked great! She handed me an old Sirius Satellite radio in a battered box to make up for the lack of satellite radio. I had previously asked the dealership to install, and she said 'She wouldn't know how to do that". I replied, "I meant the dealership" to which I got no response. Essentially it was her personal radio that she provided that wouldn't sell for $50 online. I said goodbye to the sales rep and tried to set up my blutooth and realized it had no blutooth capabilities. I called her back and she said that that model doesn't have blutooth and that it could not be installed. Since purchasing the vehicle, I've had to purchase brand new tires (4) as the ones on the van wouldn't hold air. I've had it into my local dealership to repair wiring/mechanical issues (the windows don't open all of the way, the radio doesn't turn off once I've turned off/locked the vehicle, weather stripping was ripped off and doors aren't aligned properly). I asked the dealership numerous times to let us take the vehicle to our local dealership for the non-warranty issues instead of driving 4 hours each way to Hamilton and they refused. They wouldn't even offer us a rental car while they were diagnosing/repairing the vehicle. Recently, they've stopped returning our calls. We've spoken to managers about our disappointment and their response was, "Yeah that's disappointing when you didn't get what you thought you were getting". There have been no offers of compensation and when we asked to return the vehicle we got no reply. More
by Tonya A
Employees Worked With
Jamie Richter, Janelle Hunter, Scott Mcquillen
January 17, 2018
Sales experience I went to Bay King to look at a Dodge Ram 1500 Longhorn as they had competitive prices and had a large selection. I didn't have an appointment but Kr I went to Bay King to look at a Dodge Ram 1500 Longhorn as they had competitive prices and had a large selection. I didn't have an appointment but Krystal Campbell came out and was great. She was very knowledgeable about the truck and was upfront with the cost. With her knowledge I purchased the 2018 Ram 1500 Longhorn. The sale process was smooth and the options that I wanted were added to the truck and it was ready for pickup only 3 days later. I even came early to pick it up and again the staff was ready for me and completed the sale amd trad in without any hiccups. More
by Dmini
Employees Worked With
Krystal Campbell
