Bay King Chrysler

Non Existent Customer Service On June 27th I found a Ram 1500 that I was interested in and messaged the dealership via the online portal...minutes later Mike Afrasiabi responded as On June 27th I found a Ram 1500 that I was interested in and messaged the dealership via the online portal...minutes later Mike Afrasiabi responded asking that we get in touch. I immediately responded indicting that I work in Mississauga and cannot get to Hamilton in the week and as it was an upcoming long weekend I asked if it would be possible for the dealership to bring the vehicle to my office and at the same time appraise my trade. 24 hours later and still no response I decided to send Mike Afrasiabi an email directly to his email address and not through the portal......24 hours later and still no response. So on Friday, June 29th I called the dealership and left hi a voicemail on his cell number....no response so I called the main dealership line and asked if Mike Afrasiabi was on duty - he was, and they put me through to his line. It seems either Mike Afrasiabi or the dealership as a whole are only interested in customers who do all the work, walk in and want to sign papers...they don't want to do anything related to customer service. I will find another vehicle from another dealership. Avoid Mike Afrasiabi. Poor customer service....actually non existent customer service. More

Great service and helpfull The representative helping me was awesome! I got there late/after hours and he stayed to answer my questions about a vechile. He didn't rush with answ The representative helping me was awesome! I got there late/after hours and he stayed to answer my questions about a vechile. He didn't rush with answers to my questions and explained everything. Couldn't ask for more. Thanks again! More

Quick and painless I was in a tight spot with my 2013 dodge ram. I went into bay king and nathan came up with a quick and easy solution. Got me into my car. He went I was in a tight spot with my 2013 dodge ram. I went into bay king and nathan came up with a quick and easy solution. Got me into my car. He went over everything with me made sure I knew all my option and for this I would 100% got back to see nathan if I'm going with a new car or used. Thanks for all the help! More

Great Experience Very professional, informative and helpful. All the staff were very friendly and they did what they had to do to get my wife and I exactly what we wan Very professional, informative and helpful. All the staff were very friendly and they did what they had to do to get my wife and I exactly what we wanted while coming up with an affordable plan. Definitely worth going in and talking to them. You won’t be disappointed. More

Very out going personable people. The staff at Bay King we're very helpful in everyway. The sales people were personable and friendly professional staff. Peter in financing went above The staff at Bay King we're very helpful in everyway. The sales people were personable and friendly professional staff. Peter in financing went above and beyond to help thank you all for a great experience. More

Dream Car without the Nightmare I had gone to anther dealer looking for my Dream Challenger. Weeks of negotiating and multiple price changes made me feel like this was not going to I had gone to anther dealer looking for my Dream Challenger. Weeks of negotiating and multiple price changes made me feel like this was not going to happen. I had something very specific in mind and in the end felt that my emotion were being played with from the other dealer. I was at an advent near Bay King and felt it was worth a try to see if they could make this deal happen. After quick discussion with Jim and a promise that the deal wouldn't continue to change (like my experience at the other dealership) we got the deal done. Within an hour the deal was complete and the dream car was ordered at a price that I thought was more than fair for a new car. More

Mike "ROCKS" at Bay King It took me 40 years to walk into a dealership to find a sweet ride. . . Recently, I was driving by Bay King in my 97 Chevy truck and I decided to stop It took me 40 years to walk into a dealership to find a sweet ride. . . Recently, I was driving by Bay King in my 97 Chevy truck and I decided to stop in just to have a quick look and then I met Mike. Mike was amazing - he eliminated all my fears, treated me like family and got me the best deal! I'm now the proud owner of a beautiful Dodge Challenger! Thanks for everything Mike! More

Krystal was great! We bought a Pacifca van from Krystal and she was great. She even popped into the office on her day off to help us finalize everything! We bought a Pacifca van from Krystal and she was great. She even popped into the office on her day off to help us finalize everything! More

Nate is Great After an unfortunate accident that totalled my first car Nathan helped me to get a 2019 Jeep Cherokee Trailhawk with a great safety package exactly wh After an unfortunate accident that totalled my first car Nathan helped me to get a 2019 Jeep Cherokee Trailhawk with a great safety package exactly what I needed! I never thought of myself as a Jeep person, but after that first test drive I knew I would be purchasing this vehicle!! More

It's in the details Great sales team, good selection, fair deal. The not so great: Paid for rustproffing, really spotty job, large areas missed. When I picked up my new Great sales team, good selection, fair deal. The not so great: Paid for rustproffing, really spotty job, large areas missed. When I picked up my new vehicle, it wasn't full of gas. Small details that would have made a difference. More