Bank Street Mazda
Ottawa, ON
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1,495 Reviews of Bank Street Mazda
Buying a car here was nothing short of sunshine and lolipops On the hunt for my fourth Mazda purchase I did a lot of price searching research to ensure I would get the best deal i thought my loyalty deserved. I On the hunt for my fourth Mazda purchase I did a lot of price searching research to ensure I would get the best deal i thought my loyalty deserved. I talked to pretty much every mazda dealership withing my acceptable vicinity which was 7 or 8 dealerships but at the end I only needed to visit one.I spoke with Mostapha over the phone and told him roughly what i was looking for. Moose immediately let me know that he was hungry and that his dealership would not be outdone . I loved this lets hammer out a deal attitude unlike other dealerships that have this we don't really care if you buy a car here or not attitude someone decided was a good car selling tactic in the 70's. The minute I shook his hand I knew I would still have my ten fingers and that this guy was gonna sell me a car and he did. When the smoke cleared i probably sucked about 4 hours out of his super busy saturday and he bent over 27 different ways to give me the deal I wanted. Did i mention he drove me home to Kanata as my wife had to leave with my car. I would also like to point out that despite the fact that my salesman was awsome, I felt that I was there long enough to get the vibe that the whole crew at Dilawri had the same exact perfect lets make a deal attitude. Let me finish my glowing review by stating that if you walked out of Dilawri mazda without a new car , you probably had zero intention of buying one when you walked in. Thanks again Mostapha. I will 1000% be back!! More
Efficient, Knowledgeable, Friendly, Professional I'm delighted with my new CX5. Many thanks to Sunny for an efficient and comfortable buying experience. Super knowledgeable and friendly dealer who al I'm delighted with my new CX5. Many thanks to Sunny for an efficient and comfortable buying experience. Super knowledgeable and friendly dealer who always made me feel like a valued client. And Kevin is fantastic with pulling together the final paperwork. Many thanks! More
Thank You Bank Street Mazda was the second Mazda realer I have visited and thought I should check two or three more dealers. First I visited their web site, lef Bank Street Mazda was the second Mazda realer I have visited and thought I should check two or three more dealers. First I visited their web site, left my contact and was e-mailed by Sunny Chadha, Sales Consultant and Internet Manager. I met him at the office on Bank street the following Saturday, he lead me through the whole process from addressing my questions about the car, test drive and pricing. It was Sunny who helped me in making my mind to trust the Dilawri’s Bank Street Mazda in buying my first car that day. He is definitely an asset for the dealership and I would recommend the future customers to come to Bank Street Mazda, ask for Sunny, tell him about your interests and concerns and they will be taken care of. It took two weeks and my 2015 Mazda CX-5 GT was ready to pick up, Sunny was very detailed and informative to show me through all the menus and controls of the car and I got ready to start the journey. I am driving my car for five days now and it feels absolutely great both on highways and on the city roads. Thank you Sunny and Bank Street Mazda Sales team. More
Great experience and people I previously visited Performance Mazda but service was horrible and the sale person...(not worth mentioning). At Bank Mazda Amitosh answered all my qu I previously visited Performance Mazda but service was horrible and the sale person...(not worth mentioning). At Bank Mazda Amitosh answered all my questions without hesitation. He was not pushy but very eager to help me choose the right model for my family. They had very clean car for test drive (unlike at Performance Mazda). Although I was planning to visit another dealership that day I bought a new van (Mazda 5 GT) from Bank Mazda because of great experience and service I received. Thank you. More
Amazing experience at this dealership ! This dealership was amazing in helping me choose my new vehicle; very helpful and informative and very friendly environment ! Imad Khaddaj was my cust This dealership was amazing in helping me choose my new vehicle; very helpful and informative and very friendly environment ! Imad Khaddaj was my customer service sales dealer and he was very helpful in helping me Make my decision between two cars I had my eye on :) Thank you for this wonderful experience and I will definitely share my experience will friends and family and recommend this dealership :) Thank you !! More
Easiest and nicest experience buying a car - EVER!!! We were wowed with our recent experience buying a Mazda 3 from Bank Stree Mazda. What clinched the deal for us is the way Zein dealt with us. Not push We were wowed with our recent experience buying a Mazda 3 from Bank Stree Mazda. What clinched the deal for us is the way Zein dealt with us. Not pushy, attentive, very professional, yet extremely friendly. We were able to make a decision on the spot to buy the car because we felt that we could trust what Zein was presenting to us. We certainly will be return customers. More
Great Dealership! Went to Elite Mazda and to compare prices I went to Bank Street Mazda. I was offered the same car with better quality winter tires and saved around 1 Went to Elite Mazda and to compare prices I went to Bank Street Mazda. I was offered the same car with better quality winter tires and saved around 1000$ at Bank Street Mazda. I would recommend this dealership to my friends and family! More
Really good services ! Thak You so much Zein for your professionalism and everything that you do for us to get that car ! :) It was great to deal with you ! The services the Thak You so much Zein for your professionalism and everything that you do for us to get that car ! :) It was great to deal with you ! The services there is amazing :) More
Friendly people and great service I recently purchased my Mazda 6 from bank street mazda. I was dealing with Amitosh (Tosh) Singh, he did a great job listening to my needs. He represen I recently purchased my Mazda 6 from bank street mazda. I was dealing with Amitosh (Tosh) Singh, he did a great job listening to my needs. He represented the car industry well by being fair to other car makers but carefully listing the Mazda advantage. He was patient and displayed great professionalism throughout the process. His manager Sean was also involved in the sale from start to finish and made sure that I was completely satisfied with the deal. Overall I found the service very good and looking forward to how they handle clients post sale. I highly recommend dealing with Amitosh Singh if you are looking for professional, courteous and respectful sales person. More
Excellent customer service Imad Khaddaj may be in his mid-20s but displayed an impressive knowledge of cars in general and Mazda products specifically and, unlike many young sal Imad Khaddaj may be in his mid-20s but displayed an impressive knowledge of cars in general and Mazda products specifically and, unlike many young sales people, he showed a careful balance in clearly wanting to earn our business but without applying undue pressure - a mature and respectful approach to customer service that merits being acknowledged as excelling beyond just 'good' service. While the second round of price negotiations between us, Imad and his manager, wasn't quite enough to keep us in the show room, Imad respectfully, cheerfully, carefully convinced my wife and I to stick around for another few minutes and his manager met us with another proposal that sealed the deal. On our way out of the dealership, we ran into a friend of ours who was beginning to look for a car and, without hesitation, we walked her over to Imad and were happy to introduce them. More