Bank Street Mazda

Rock Star sales staff at Bank Street Mazda We thoroughly enjoyed our experience with you at Mazda and it’s the *main* reason we worked with you through our process to purchase a vehicle. You we We thoroughly enjoyed our experience with you at Mazda and it’s the *main* reason we worked with you through our process to purchase a vehicle. You were courteous, extremely knowledgeable, respected all members of our family, friendly, sincere and never pressured us to the point we were uncomfortable. You replied immediately to any calls or inquiry we put in. More

Great experience My new car buying experience was great. I didn't feel any pressure to buy - but I pretty much knew once I saw and drove the car that it was what I wa My new car buying experience was great. I didn't feel any pressure to buy - but I pretty much knew once I saw and drove the car that it was what I wanted. A lot of the "good feeling" walking out was because of how Sunny does his job. He knows about the cars, he asks what you're looking for - and delivers. I would definitely recommend this dealership. I am enjoying my new M3 very much. More

Mazda 3 Zoom Zoom I came to Bank Street Mazda to help me in my decision to acquire a Mazda 3 or go down the street and get a Civic. Tosh was extremely knowledgable and I came to Bank Street Mazda to help me in my decision to acquire a Mazda 3 or go down the street and get a Civic. Tosh was extremely knowledgable and was able to get me the best bang for the buck. I would recommend Bank Street Mazda to anyone looking to buy a new vehicle. More

Great experience overall! I went into the dealership without the intention of purchasing a new car, just to look at the new models. Imad approached me and we got talking about I went into the dealership without the intention of purchasing a new car, just to look at the new models. Imad approached me and we got talking about the possibility of a trade in of my current vehicle to get a new Mazda 3. I was very impressed with how relaxed and non-pressuring Imad was throughout my time at the dealership. I was also impressed and very pleased that they were able to get me a fair value for my trade-in, find me the exact car that I wanted, and sell it at a price that I felt comfortable with. Overall I had a great experience at Bank Street Maxda! Imad and the team there are very nice and knowledgable, and I definitely recommend you see them if you are purchasing a new car. More

CX-5 Purchase Evaluation Imad was energetic and friendly. He began by identifying what I was looking for in terms of the vehicle and the options that I absolutely had to have Imad was energetic and friendly. He began by identifying what I was looking for in terms of the vehicle and the options that I absolutely had to have and those I wanted to have if possible. He actively matched these requirements to the various models of CX-5 trying to get all I wanted at the lowest possible cost - in some cases pointing out compromises where they might save money. He ensured that I got all the discounts and savings I was entitled to and some I was not expecting. At the end, all my 'had to haves' and my wants were addressed at a price that was within my set budget. Throughout the purchase process and during my test drive he made sure that I was aware of all the features of the vehicle and that I was totally comfortable with the decision I was making. If I had a question for which he did not have the answer, he immediately sought someone that could provide the necessary information. I have purchased many vehicles over the last 40+ years (15 new and 7 used cars) and the second Mazda I have purchased at Bank Street Mazda. This purchase, thanks to Imad, was one of the more pleasant car buying experiences I have had. Overall I was satisfied with the total process. In the majority of car dealerships, salesmen give you the impression that all they want to do is sell you a car at the highest price you are willing to pay. In contrast, Imad made me feel like he was truly representing me to get the best deal at a price which was fair to both the dealership and me. More

Great car buying experience I hate buying cars and other high price items. I can't stand the stupid games and waiting. We just had started looking for a car to replace our Acura I hate buying cars and other high price items. I can't stand the stupid games and waiting. We just had started looking for a car to replace our Acura and had only visited Toyota before. This happened on a Sunday, and on the Monday we had a great deal in place. Zeine Jolan was honest, NOT pushy, and he was upfront. He did not pester us but let us look at the facts and make a decision. When we showed up on Monday we had not made an appointment, but a colleague called him and he arrived in less than 10 minutes. I believe I got an excellent deal in terms of cost and trade. I hope Zeine has a full career ahead in car sales because he is good at it. [Also the Business Manager {Moe Sakka} was efficient, friendly, fast and professional, and Zeine's Sales Manager Jayson Lucas made the right offers to make the sale work.] More

Great service, great car! I was impressed with Sunny's customer service. I called at 5pm to come test drive a car and he stayed after hours to make sure I had the best experie I was impressed with Sunny's customer service. I called at 5pm to come test drive a car and he stayed after hours to make sure I had the best experience possible. Everyone was very friendly and welcoming and I was very happy with my trade-in and the cost of the new (to me) vehicle. They made it easy for me to afford my new car and seem-less buying experience. Would recommend this dealership (and Sunny!) to anyone who is looking for a new car. More

Great car, had some problems but Sunny took care of it! I am really impressed with my experience at Bank Street Mazda and in particular with Sunny. I bought a used car from the dealership and ran into a few I am really impressed with my experience at Bank Street Mazda and in particular with Sunny. I bought a used car from the dealership and ran into a few problems soon after driving away in it. After getting in touch with Sunny, he quickly got me a replacement for a trip I had the same weekend and took the car in to get fixed. I received my car a few days later and it has been great ever since! The entire experience was a breeze when I thought it was going to be a nightmare. Thank you very much Sunny! I highly recommend him to anyone looking to buy a car. More

easy buying a car Was just looking for a car for my wife all the staff are friendly all of the staff are easy to deal with no problem at all if i could give them 10 sta Was just looking for a car for my wife all the staff are friendly all of the staff are easy to deal with no problem at all if i could give them 10 star i would. More

A breath of fresh air! OK, to be honest, I normally really despise car shopping....I used to view it as one of life's necessary evils, but after my recent experience dealing OK, to be honest, I normally really despise car shopping....I used to view it as one of life's necessary evils, but after my recent experience dealing with Sunny Chadha at Bank Street Mazda, my outlook has completely changed for the better. I have visited a lot of dealerships in my lifetime and test-driven more vehicles than I can remember...and the service I received at Bank Street Mazda was second to none. Let me start by describing some of the not-so-pleasant experiences I had before coming to Bank Street Mazda. You would think that any dealership you walk into, the salespeople would do anything to try and sell you a car, but I found that not to be generally the case. I even had someone tell me once "Maybe next time you go car shopping you should bring your husband with you." Ummmm...GOODBYE! And going on test-drives with salespeople has generally been an awkward experience....not knowing what to say, wishing the salespeople would try and sell me the vehicle...it was really shocking to me how hard they made me work to get the information I needed. Walking into Bank Street Mazda was like a breath of fresh air. It was the busiest dealership I had ever been to, which at first made me uncomfortable, thinking that I might get treated like a number, but I was so wrong. I had an appointment with Sunny, and from the moment he cheerfully shook my hand, he devoted all his time and attention to me. I told him I was interested in the CX-5 GX AWD and he enthusiastically began outlining all its available features, but did not push and try to sweet-talk me into the highest trim levels I told him I was not in the market for. Within 15 minutes we were sitting in the test-drive vehicle, and he made me feel completely at ease in the driver's seat. He was exicted to see what I thought of the CX-5 because he knew how good a product it was. The test drive route Sunny took me on was the longest I had ever been on. There was no rush to get back to the dealership - because I told him I do a lot of highway driving he insisted I take it on the 417, and really test out its maneuverability and acceleration capabilities. After exiting the highway, he got me to test the car's handling on gravel, and to try hitting the brakes hard as though I was avoiding a collision, to see how the CX-5 brakes without nose-diving. Not once in my life has a salesman been so thorough in explaining and encouraging me to explore the vehicle's capabilities. I knew from that test drive that I was going to buy a CX-5 from Sunny, and I was excited about it! During the negotiation process, Sunny did everything he could for me to sweeten the deal, and make me an offer I could not resist. He was not pushy at all - he gave me ample time to consider my options and we ended up closing the deal within the hour, finance paperwork and everything. Two days later I came to pick up my new CX-5 and Sunny treated me like family, and was so excited for me to be owning a Mazda for the first time in my life. He introduced me to the managers at the dealership, and they all made me feel so welcome, and genuinely pleased to be doing business with me. Sunny sat in my new CX-5 with me and showed me everything, answered all my questions, and even went so far as to set my clock, radio stations, and even set up my Bluetooth for me lickity split, which to me was going above and beyond. Suffice it to say that Bank Street Mazda treated me amazingly, and I will recommend Sunny to anyone who is shopping for a car, any day of the week. I look forward to being a part of the Bank Street Mazda family for many years to come. I love my CX-5!!! More